Course information

ITIL® 4 Practitioner: Service Configuration Management Training Course Outline

Module 1: Key Concepts of the Practice

  • Purpose of the Practice
  • PSFs and Key Metrics of the Practice
  • Key Terms and Concepts
  • Configuration Item (CI)
  • Service Configuration Model
  • CI Lifecycle Model
  • Configuration Management System
  • Configuration Management Database
  • Baseline Configuration
  • Configuration Verification
  • Configuration Inventory
  • Configuration Audit

Module 2: Processes of the Practice

  • Inputs and Outputs of the Processes
  • Key Activities of the Processes
  • Integrate the Practice in the Organization's Value Streams

Module 3: Roles and Competences of the Practice

  • Responsibilities of the Key Roles of the Practice
    • Configuration Manager
    • Configuration Coordinator
    • Configuration Librarian
    • Resource Owner/Custodian
  • Position the Practice in the Organizational Structure

Module 4: How Information and Technology Support and Enable the Practice?

  • Explain the Tools Application
  • Apply the Recommendations on Automation

Module 5: Role of Partners and Suppliers in the Practice

  • Dependencies of the Practice on Third Parties
  • How Partners and Suppliers Can Support the Practice?

Module 6: How the ITIL Capability Model Can Be Used to Develop the Practice

  • How Capability Criteria Support the Practice Capability Development?

Module 7: Recommendations for the Practice Success

  • How ITIL Guiding Principles Support Successful Service Configuration Management?

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Who should attend this ITIL® 4 Practitioner: Service Configuration Management Certification Course?

This ITIL Certification Course in Bangalore is designed for everyone seeking to advance their knowledge and skills in ITIL® 4 Practitioner: Service Configuration Management. This Course is more beneficial for:

  • Configuration Managers
  • Configuration Analysts
  • Change Managers
  • Release Managers
  • Service Desk Analysts
  • IT Asset Managers
  • Security Analysts

Prerequisites for ITIL® 4 Practitioner: Service Configuration Management Training

There are no formal prerequisites for attending this ITIL® 4 Practitioner: Service Configuration Management Training Course, but having a foundational knowledge of IT service management concepts, especially those related to ITIL®, is beneficial.

ITIL® 4 Practitioner: Service Configuration Management Certification Course Overview

The ITIL® 4 Practitioner: Service Configuration Management Certification Course in Bangalore is an essential step for IT professionals aiming to excel in the ever-evolving field of IT service management. This course, grounded in the globally recognized ITIL framework, equips delegates with the knowledge and skills necessary to manage service configuration effectively, a critical component for ensuring the reliability and efficiency of IT services.

Understanding the principles of service configuration management is crucial for IT managers, systems administrators, and IT professionals in Bangalore responsible for maintaining service integrity and continuity. Mastering this subject through the "ITIL Certification" ensures that professionals can implement and manage service configurations that support business objectives and operational requirements.

The ITIL® 4 Practitioner: Service Configuration Management Certification Course in Bangalore offered by The Knowledge Academy is designed as a comprehensive 1-day training session that provides delegates with a deep dive into the best practices of service configuration management. This course not only prepares individuals for the ITIL Certification but also empowers them with practical skills to apply ITIL frameworks effectively within their organizations.

Course Objectives

  • To understand the key concepts and importance of service configuration management in the ITIL framework.
  • To learn how to implement and manage effective service configuration processes.
  • To prepare delegates for the ITIL Certification in Service Configuration Management.
  • To enhance skills in analyzing and improving service configuration to support business outcomes.
  • To apply practical examples and case studies to real-world scenarios for better comprehension.

Upon completion of this course in Bangalore, delegates will possess a thorough understanding of service configuration management principles as per the ITIL framework. They will be equipped with the skills necessary to implement these practices effectively within their organizations, ensuring IT services are managed with precision and efficiency.

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What’s included in this ITIL® 4 Practitioner: Service Configuration Management Training Course?

  • ITIL® 4 Practitioner: Service Configuration Management Examination
  • World-Class Training Sessions from Experienced Instructors
  • ITIL® 4 Practitioner: Service Configuration Management Certificate
  • Digital Delegate Pack

ITIL® 4 Practitioner: Service Configuration Management Exam Information 

The following information gives you an insight into the current structure of the ITIL® 4 Practitioner exam. 

  • Type of Questions: Multiple Choice
  • Total Questions: 20
  • Total Marks: 20 Marks
  • Pass Mark: 65%, or 13/20 Marks
  • Duration: 30 Minutes
  • Open/Closed Book: Closed Book

Why choose us

Our Bangalore venue

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Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Bangalore is situated on the Deccan Plateau in southern India, as well as it being the capital of Karnataka, it is also the highest city with regards to elevation amongst the other larger cities within India. Bengaluru or the Silicon Valley of India as the city is otherwise known, has been recorded as the third highest populated city within India in 2011, with a population of around 8.5 million which has almost doubled since 2001 when it sat at around 4.3 million people. There are some well-known institutions within Bangalore such as the Bangalore University which works with over 300,000 students and is linked to around 500 colleges where students will learn either Science, Commerce or the Arts as well as having the opportunity to be able to do diploma courses. Other well-known national institutes include the University of Agricultural Sciences, Bangalore, Indian Institute of Management, Bangalore, the Indian Statistical institute and International Institute of Information Technology as well as Bangalore Medical College. Bangalore is also home to a number of other universities which include the Indian Institute of Science, University Visvesvaraya College of Engineering, BMS college of Engineering and the Bangalore Institute of Technology. Bangalore has a duty to contribute to the skill development of the population as it plays an important part within India’s educational sector.

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Address

UB City, Vittal
Mallya Road,
Bangalore

Karnataka 560001, 

India

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner: Service Configuration Management Training in Bangalore. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner: Service Configuration Management Training in Bangalore, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ITIL® 4 Practitioner: Service Configuration Management Training in Bangalore. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 4 Practitioner: Service Configuration Management Training in Bangalore sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ITIL® 4 Practitioner: Service Configuration Management Training in Bangalore FAQs

Service Configuration Management is the practice of organising and controlling IT services and infrastructure to ensure optimal performance and compliance with established configurations.
Service Configuration Management is crucial for maintaining accurate and organised records of IT assets, ensuring efficient service delivery, and minimising risks associated with configuration changes in IT environments.
This training empowers individuals with expertise in Service Configuration Management, enhancing their professional competence and opening avenues for career advancement. Individuals gain skills to excel in roles such as configuration manager, coordinator, or librarian, contributing effectively to IT service management.
There are no formal prerequisites for attending this ITIL® 4 Practitioner: Service Configuration Management Training Course but having a foundational knowledge of IT service management concepts, especially those related to ITIL®, is beneficial.
In this course, you will learn to manage configuration items, maintain accurate configuration data, and align service configuration management practices with ITIL® 4 principles.
The duration of this ITIL 4 Practitioner: Service Configuration Management Training is 1 day.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The difficulty of the ITIL® 4 Practitioner: Service Configuration Management exam can vary depending on your familiarity with ITIL concepts and your study preparation.
The ITIL® 4 Practitioner: Service Configuration Management Training Course covers topics such as configuration management principles, practices, and implementation strategies within the ITIL framework.
To become ITIL® 4 Practitioner: Service Configuration Management certified, you'll need to complete the training course and pass the associated exam.
Yes, upon completing the ITIL® 4 Practitioner: Service Configuration Management Training Course and passing the exam, you will receive a certification acknowledging your achievement.
The training fees for ITIL® 4 Practitioner: Service Configuration Management Training certification in Bangalore starts from INR44995
The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner: Service Configuration Management Training.
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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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