ITIL® 4 Leader: Digital and IT Strategy Certification Overview

Course syllabus

Who it’s for

What’s included

Exams

FAQs

ITIL® 4 Leader: Digital and IT Strategy DITS Course Outline

Module 1: Use of the ITIL® Guiding Principles in Digital and IT Strategy Decisions and Activities

  • ITIL® Guiding Principles to all Aspects of Digital and IT Strategy:
    • Focus on Value
    • Start where You are
    • Progress Iteratively with Feedback
    • Collaborate and Promote Visibility
    • Think and Work Holistically
    • Keep it Simple and Practical
    • Optimise and Automate

Module 2: How to Leverage Digital Strategy to React to Digital Disruption

  • Understand the Concepts:
    • Digital Technology
    • Digital Business
    • Digital Organisation
    • Digitisation
    • Digital Transformation
  • Understand the Concepts:
    • Business Strategy and Business Models
    • Digital and IT Strategy
    • Products
    • Services
  • Explain Digital & IT Strategy's Relationship with ITIL® SVS

Module 3: Relationship Between Digital & IT Strategy, Service Value System & Chain, and Utilise Them to Create Value

  • Explain Environmental Analysis:
    • External Analysis: The VUCA Factors
    • Internal Analysis: The Four Dimensions of Service Management

Module 4: How Organisations Use Digital & IT Strategy in Disrupted Environments

  • How an Organisation's Viability Is Related to Agility, Resilience, Leanness, Continuity, and Co-Creation
  • Analyse the VUCA Factors and Adjust Digital and IT Strategy
  • Explain and Compare Three Levels of Digital Disruption:
    • Ecosystem
    • Industry/Market
    • Organisational
  • How an Organisation's Position Is Influenced by:
    • Achieving Customer/Market Relevance
    • Achieving Operational Excellence
    • Internal and External Focus
    • Balanced Approach
  • Use a Digital Positioning Tool for Appropriate Organisational Placement

Module 5: Strategic Approaches by Digital & IT to Achieve Customer/Market Relevance and Operational Excellence

  • Apply Approaches to Achieve Customer/Market Relevance:
    • Customer Journeys
    • Omnichannel Delivery and Support
    • Context-Sensitive Delivery
    • Customer Analytics
    • Customer Feedback and Agile Approaches
  • How to Achieve Operational Excellence in the Four Dimensions of Service Management
  • Achieve Operational Excellence in IT Strategy:
    • Financial Policies
    • Portfolio Optimisation
    • Funding Projects, Products, and Services
    • Balancing the Cost of Innovation and Operation
    • Change Models
  • Assess Strategic Approaches for Digital Organisations

Module 6: Risks and Opportunities of Digital and IT Strategy

  • Explain Risk Management in a Digital Context
  • Context of Digital and IT Strategy:
    • Identify Risk
    • Assess Risk
  • Explain Risk Posture and Balance Between Opportunity and Risk
  • Explain Innovation and its Elements and Techniques
  • Apply Techniques to Develop and Maintain a Culture of Innovation

Module 7: Steps and Techniques in Defining and Advocating for a Digital and IT Strategy

  • Use Digital Readiness Assessment for Gap Analysis
  • Define and Communicate Vision and Strategy
  • Use Business Cases to Advocate for Digital and IT Strategy

Module 8: How to Implement a Digital and IT Strategy

  • Define Operating Models for Digital Organisations, Including Architecture and Workforce and Talent Management Practices
  • Explain Skills Required for Leaders in a Digital Organisation
  • Approaches to Strategy Coordination and Implementation:
    • Large-Scale Transformation
    • Incremental Transformation
    • Mergers and Acquisitions
    • Individual Changes
  • Explain Approaches to Parallel Operating Models
  • Assess Success of a Digital and IT Strategy
  • Explain Typical Activities of a Digital Transformation Programme
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Who should attend this ITIL® 4 Leader: Digital and IT Strategy (DITS) Training Course?

This ITIL® 4 Leader: Digital and IT Strategy Certification Course in Kochi is ideal for IT professionals and leaders who are responsible for shaping and driving strategic IT and digital decisions within their organizations. It is beneficial for a variety of professionals including:

  • IT Service Managers
  • IT Project Managers
  • Enterprise Architects
  • Quality Assurance Managers
  • Digital Service Professionals
  • Business Strategists
  • Stakeholders

Prerequisites of the ITIL® 4 Leader: Digital and IT Strategy (DITS) Training Course

Holding an ITIL®4 Foundation Certificate is a must before attending this ITIL® 4 Strategic Leader: Digital and IT Strategy Course.

ITIL® 4 Leader: Digital and IT Strategy (DITS) Certification Course Overview

ITIL stands for Information Technology Infrastructure Library, and it is the most extensively used IT Service Management framework in in Kochi and globally. ITIL directs an organization's and individuals' use of technology as a tool to promote business change, transformation, and development.

This ITIL® 4 Leader: Digital and IT Strategy DITS Training Course in Kochi is a highly specialized course that focuses on harmonizing digital business and IT strategies. Individuals will lay their hands-on approach on how to create a digital vision and how to shape IT and business strategy. Acquiring the skills and knowledge about handling digital business and IT strategies will lead the delegates to attain more possibilities and higher income if your expertise upgrades their company's production.

In this 2-day ITIL® 4 Leader: Digital and IT Strategy DITS Training Course in Kochi, delegates will enlighten their expertise about the basic and advanced concepts about various ITIL guiding principles in Digital and IT Strategy. Delegates will gain in-depth knowledge about the procedures and methods for defining and pushing for a digital and IT strategy. Our highly expert trainer with abundant knowledge will teach this ITIL Certification Training to delegates to know how a company leverages its digital and IT strategy to stay afloat in a world dominated by digital technologies.

Course Objectives

  • To understand the impact of disruptive technologies on strategic IT planning and execution
  • To learn to manage risks and enable business value in a digital environment
  • To develop skills to drive successful digital transformation within an IT organization
  • To gain proficiency in using ITIL frameworks for strategic decisions and operations
  • To develop leadership skills for facilitating effective collaboration in strategy development
  • To attain knowledge to align digital and IT strategies with business objectives

At the end of this ITIL Certification Course in Kochi, delegates will be able to context strategy applied to the four dimensions of service management and pestle. They will also be able to manage innovation as a strategic capability, mind-set, and culture.

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What’s included in this ITIL® 4 Leader: Digital and IT Strategy DITS Training Course?

  • ITIL® 4 Leader: Digital and IT Strategy (DITS) Examination
  • World-Class Training Sessions from Experienced Instructors
  • ITIL® 4 Leader: Digital and IT Strategy (DITS) Certificate
  • Digital Delegate Pack
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ITIL® 4 Leader: Digital and IT Strategy DITS​ Exam Information

The ITIL® 4 Leader: Digital and IT Strategy (DITS) Exam assesses participants' knowledge and ability to apply ITIL® 4 concepts and principles related to digital and IT strategy leadership. 

  • Question Type: Multiple Choice 
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 70%, or 21/30 Marks 
  • Duration: 60 Minutes 
  • Open Book/ Closed Book: Closed Book
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Train Your Workforce

Looking for ITIL® 4 Leader: Digital and IT Strategy Certification in-house or onsite training in Kochi? We specialise in corporate group training and bulk bookings for organisations of all sizes in Kochi. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Kochi venue

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Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Kochi, sometimes known as Cochin, is a large port city on the south west coast of India with a population of over 600,000 and an area of over 800 square kilometres. Its official languages are Malayalam and English. Kochi offers a number of excellent public and private schools, both primary and secondary. It also holds a number of notable institutes of higher education such as the Cochin University of Science and Technology and Cochin University. As Kochi is a port city, much of its higher education focuses around maritime and nautical studies, with institutes such as the Central Institute of Fisheries Nautical and Engineering Training and The National Institute of Oceanography both having their bases in Kochi. Kochi is also a hub for cosmopolitan tourism. It is able to boast a unique Keralite cuisine in addition to several shopping malls, museums and palaces. 

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Ways to take ITIL® 4 Leader: Digital and IT Strategy Certification in Kochi

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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Leader: Digital and IT Strategy Certification. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Join a scheduled class with a live instructor and other delegates.

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Engage in activities, and communicate with your trainer and peers.

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We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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Access ITIL® 4 Leader: Digital and IT Strategy Certification in Kochi delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master ITIL® 4 Leader: Digital and IT Strategy Certification with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITIL® 4 Leader: Digital and IT Strategy Certification industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn ITIL® 4 Leader: Digital and IT Strategy Certification through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

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Flexible Learning

Access ITIL® 4 Leader: Digital and IT Strategy Certification resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

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Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

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Global Training Provider

Access ITIL® 4 Leader: Digital and IT Strategy Certification in Kochi from a trusted global training provider delivering consistent learning to professionals worldwide.

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Cost-Effective Training

Benefit from the cost-effective ITIL® 4 Leader: Digital and IT Strategy Certification that delivers high-quality course content without compromising learning outcomes.

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Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's ITIL® 4 Leader: Digital and IT Strategy Certification Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 4 Leader: Digital and IT Strategy Certification sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ITIL® 4 Leader: Digital and IT Strategy Certification Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our ITIL® 4 Leader: Digital and IT Strategy Certification offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Package deals for ITIL® 4 Leader: Digital and IT Strategy Certification in Kochi

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 4 Leader: Digital and IT Strategy Certification, to boost your career. The packages consist of the best possible qualifications with ITIL® 4 Leader: Digital and IT Strategy Certification, and allows you to purchase multiple courses at a discounted rate.

ITIL® 4 Leader Digital And IT Strategy DITS in Kochi | ITIL® 4 Training in Kochi FAQs

What is ITIL® 4?

ITIL® 4 refers to the latest iteration of the ITIL framework, designed to provide organizations with practical guidance for managing IT services and aligning them with business needs. It emphasizes flexibility, collaboration, and integration with other management practices.

Why is ITIL® 4 Leader: Digital and IT Strategy Training important?

This training is crucial because it equips professionals with advanced knowledge and skills to develop and execute effective digital and IT strategies aligned with organizational goals, ensuring optimal utilization of resources and delivering value to stakeholders.

What will I learn from this course?

In this ITIL® 4 Leader: Digital and IT Strategy Training, delegates will learn advanced concepts and practices related to digital transformation, IT strategy development, governance, risk management, and stakeholder engagement. It focuses on enabling you to lead and drive effective digital initiatives within your organization.

What are the benefits of taking this ITIL® 4 Leader: Digital and IT Strategy Certification?

This certification equips professionals with advanced leadership skills to drive digital transformation, align IT strategies with business objectives, and enhance organizational value, resulting in career advancement and industry recognition.

Are there any prerequisites for taking this course?

Delegates who wish to take this ITIL® 4 Leader: Digital and IT Strategy Course must hold an ITIL®4 Foundation Certificate.

What is included in this course?

This ITIL® 4 Leader: Digital and IT Strategy Course comes with a 2-day training session from experienced trainers, a digital delegate pack, and a certificate upon completion of the course.

This ITIL® 4 Leader: Digital and IT Strategy Course comes with a 2-day training session from experienced trainers, a digital delegate pack, and a certificate upon completion of the course.

The duration of this ITIL® 4 Leader: Digital and IT Strategy Training spans across 2 days.

Will I receive a certification upon completing this ITIL® 4 Leader: Digital and IT Strategy Course?

Yes, delegates will receive a certificate upon successfully completing this ITIL® 4 Leader: Digital and IT Strategy Training.

What are the career opportunities available after completing ITIL® 4 Leader: Digital and IT Strategy Certification?

Upon completing this ITIL® 4 Leader: Digital and IT Strategy Training, individuals can pursue roles such as IT Director, Digital Transformation Manager, IT Strategy Consultant, Service Delivery Manager, or IT Governance Analyst, among others, across various industries and organizations.

Why choose The Knowledge Academy in in Kochi over others?

The Knowledge Academy in Kochi is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this ITIL® 4 Leader: Digital and IT Strategy Certification.

What is the cost/training fees for ITIL® 4 Leader: Digital and IT Strategy Certification in Kochi?

The training fees for ITIL® 4 Leader: Digital and IT Strategy Certification in Kochi starts from INR89995

Which is the best training institute/provider of ITIL® 4 Leader: Digital and IT Strategy Certification in Kochi?

The Knowledge Academy is one of the Leading global training provider for ITIL® 4 Leader: Digital and IT Strategy Certification.

What are the best ITIL® Certification Training courses in Kochi?

Please see our ITIL® Certification Training courses available in Kochi

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