Course information

Conflict Resolution and Negotiation for Change Training Course Outline

Module 1: Introduction to Negotiation

  • What is Negotiation?
  • Stages of Negotiation
  • Informal Negotiation
  • Steps of Negotiation Process
  • Common Negotiation Mistakes and Avoid Them

Module 2: Overview of Negotiation

  • Third-Party Negotiations
  • Ethical and Cross-Cultural
  • Negotiating Tips                     

Module 3: Conflict Management

  • What is Conflict Management?
  • Levels of Conflict
  • Reasons
  • Role of a Conflict

Module 4: Negotiation Strategies for Conflict

  • Importance of Negotiating Training, Skills, and Knowledge
  • Steps to Negotiate the Most Difficult Conversations

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Who should attend this Conflict Resolution and Negotiation for Change Training Course?

The Conflict Resolution and Negotiation for Change Training Course in Pune is designed for individuals who want to develop skills in effectively managing conflicts, facilitating negotiations, and driving positive change within various contexts. This training course can be beneficial for the professionals, including:

  • Human Resources Professionals
  • Mediators and Facilitators
  • Diplomats and International Relations Specialists:
  • Legal Professionals
  • Social Services Professionals
  • Healthcare Professionals
  • Emergency Responders

Prerequisites of the Conflict Resolution and Negotiation for Change Training Course

There are no formal prerequisites for this Conflict Resolution and Negotiation for Change Training Course.

Conflict Resolution and Negotiation for Change Training Course Overview

Conflict Resolution and Negotiation for Change Training in Pune is essential in today’s dynamic workplace environment. It addresses the challenges of resolving disagreements constructively and harnessing the potential of negotiation to facilitate positive change. This training is crucial for maintaining harmonious interactions and fostering collaborative solutions in various professional settings.

Understanding the intricacies of conflict resolution and negotiation is vital for managers, team leaders, HR professionals, and anyone involved in organizational development and change management. Mastering these skills in Pune is key to effectively navigating interpersonal disputes, enhancing teamwork, and driving organizational change.

The Knowledge Academy’s 1-day Conflict Resolution and Negotiation for Change Training in Pune a comprehensive overview of the principles and practices essential for resolving conflicts and negotiating effectively. Delegates will learn through practical examples and real-world scenarios, enabling them to apply these skills directly in their professional environments.

Course Objectives

  • To understand the fundamentals of conflict theory and its impact on individuals and organizations
  • To develop effective communication skills to de-escalate conflicts and foster collaboration
  • To master negotiation techniques to achieve win-win outcomes in complex situations
  • To identify personal and organizational biases that can hinder conflict resolution and change efforts
  • To apply mediation strategies to facilitate peaceful resolutions in diverse contexts
  • To create action plans for implementing conflict resolution and change initiatives in their workplaces
  • To cultivate empathy and emotional intelligence to navigate conflicts with sensitivity
  • To build a toolkit of conflict resolution resources and strategies for ongoing use

At the end of this training course in Pune, delegates will learn about the steps of the negotiation process to persuade the other person to agree with their point. Delegates will be able to gain insights into common negotiation mistakes and steps to avoid them. Our highly expert trainer with abundant knowledge will guide you to effectively moderate and resolve workplace disagreements to create a positive workplace environment.

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What’s included in this Conflict Resolution and Negotiation for Change Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Conflict Resolution and Negotiation for Change Training Certificate
  • Digital Delegate Pack

Why choose us

Our Pune venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Pune is one of the cities within Maharashtra, situated on the right bank of the Mutha River within the Deccan Plateau in the southern part of India. As well as Pune being acknowledged as the cultural capital of Maharashtra is it also the 71st largest city within the world and the second within its state. Schools within Pune are either run by educational trusts, private individuals or the Pune Municipal Corporation. Some of the schools include the New English School, Bhave School, The Bishop's School, St. Anne’s High School and Camp Education Society School. There is one main university which is linked to the colleges within Pune which is the Savitribai Phule Pun University some of which include the AISSMS College of Pharmacy, Sinhgad College of Engineering and the Balaji Institute of Modern Management Pune, other colleges within Pune which are affiliated with other universities or organisations include MIT Institute Of Design and Film and Television Institute of India. Some of the universities within Pune include the Institute of Armament Technology, Symbiosis International University, Bharati Vidyapeeth Deemed University, Indian Institute of Science Education and Research and many more all of which offer different types of courses and degrees in areas such as architecture, engineering, management studies, dentistry,  medicines, law, sciences, arts and commerce.

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Address

Hall No 405,
4th Floor, Rainbow Plaza
Above McDonalds, Rahatni,
Pune- 411017
Beside Shivar Garden Hotel

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Communication Skills Training | Conflict Resolution And Negotiation For Change Training in Pune. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Communication Skills Training | Conflict Resolution And Negotiation For Change Training in Pune, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Communication Skills Training | Conflict Resolution And Negotiation For Change Training in Pune. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Communication Skills Training | Conflict Resolution And Negotiation For Change Training in Pune sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Communication Skills Training | Conflict Resolution And Negotiation For Change Training in Pune FAQs

Conflict resolution is the informal or formal procedure used by two or more parties to reach a peaceful conclusion to an issue.
In this Conflict Resolution and Negotiation for Change training course, there are no formal prerequisites.
This training course is ideal for anyone who wants to gain in-depth knowledge to handle conflict resolution and negotiation in organisations.
Whether you work for a small or large firm, understanding how to negotiate amid organisational change is critical. Negotiation is simple conversing with your colleagues or staff to reach an agreement.
Assertive (aggressive), accommodator (relationship-oriented) and analyst (conflict avoidant) are the three types of negotiation.
This course is [ ] day(s)
Attending this Conflict Resolution and Negotiation for Change training course, delegates will learn about the third party negotiation, informal negotiation, levels of conflict, various steps to negotiate the difficult customers, role of a conflict, levels of conflicts, ethical and cross culture, and many other related topics.
The training fees for Conflict Resolution and Negotiation for Change Training certification in Pune starts from INR29995
The Knowledge Academy is the Leading global training provider for Conflict Resolution and Negotiation for Change Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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