Course information

Business Process Mapping Training Course Outline

Module 1: Understanding the Terms

  • What is a Process?
  • Understanding the Terms

Module 2: Stages of Business Process Mapping

  • Key Stages in Effective Process Mapping
  • ‘As Is’ Process
  • ‘To Be’ Process

Module 3: Mapping a Business Activity

  • Start, End, and Purpose of Business Activity
  • Key Elements
  • Mapping Methods
  • Mapping Symbols

Module 4: Detail Behind the Processes

  • Workshop Facilitation Skills
  • Titles and Numbering
  • Detail Behind the Processes

Module 5: Assigning Control and Responsibilities

  • Using Swim Lanes in Process Maps
  • Opportunity Flowchart
  • Why are Swim Lane Diagrams Useful?
  • How to Create Swim Lane Diagram?
  • Using Swim Lanes in Process Maps
  • Standard BPMN Symbols in Templates

Module 6: Drawing the Process Map

  • What is a Process Map?
  • Box 1, Box 2, and Box 3
  • Boxes 4-7
  • Cross-Functional Process Map
  • Documenting the Process

Module 7: Estimating Time, Cost, and Validating the Process Map

  • Business Process Timing
  • Process Cost
  • Analyzing the Cost Estimate Columns
  • Verifying the Process Map

Module 8: Process Analysis

  • Introduction to Process Analysis
  • Five Why’s Technique
  • Unblocking Bottlenecks
  • Increasing Efficiency at the Bottleneck
  • Decrease Input at the Bottleneck

Module 9: Creating “To Be” Processes

  • Creating “To Be” Processes
    • Reasons
    • How?
  • Changing Processes

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Who should attend this Business Process Mapping Training?

The Business Process Mapping Training Course in Mumbai is suitable for delegates who wish to improve the efficiency and effectiveness of their organization's business processes. The following professionals can benefit from attending this course:  

  • Business Analysts
  • Process Managers
  • Project Managers
  • Team Leaders
  • Operations Managers
  • Continuous Improvement Specialists
  • Change Managers
  • Supply Chain and Logistics Professionals

Prerequisites of the Business Process Mapping Training

There are no formal prerequisites for this Business Process Mapping Training Course in Mumbai. However, a basic understanding of Business Analysis concepts and practices will be beneficial.

Business Process Mapping Training Course Overview

Business Process Mapping is a pivotal tool within Business Process Management, providing a visual representation of process phases and illustrating how a process should seamlessly function. This course in Mumbai unveils the fundamental concepts of process mapping, emphasizing its crucial role in streamlining operations, enhancing efficiency, and facilitating smooth workflows within organizations.

Proficiency in Business Process Mapping is particularly vital for Business Analysts, professionals pursuing Business Analyst Certifications, and individuals dedicated to optimizing business operations. The ability to map and analyze processes is key to identifying bottlenecks, boosting productivity, and making informed decisions in dynamic business environments.

This 1-day Business Process Mapping Course in Mumbai empowers delegates with practical skills to create, analyze, and optimize Business Process Maps. Participants will acquire a profound understanding of process mapping tools and techniques, enabling them to pinpoint areas for improvement and implement effective solutions. The course instills a problem-solving mindset, equipping individuals to excel in their roles and contribute significantly.

Course Objectives

  • To achieve a result using a set of different activities in a process
  • To visualize the working of a business by considering roles and standards
  • To define business process activities, interact with web services description
  • To identify objectives, essential controls, and risks in the process
  • To make the process run more effectively and efficiently, use tools
  • To access business stakeholders who perform the business process

Upon completing this Business Process Mapping Course in Mumbai, delegates will be well-equipped to apply their newfound knowledge and skills to their professional roles. They will play a vital role in streamlining processes, improving business performance, and contributing to the overall success of their organizations.

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What’s included in this Business Process Mapping Training?

  • World-Class Training Sessions from Experienced Instructors 
  • Business Process Mapping Certificate
  • Digital Delegate Pack

Why choose us

Our Mumbai venue

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Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Mumbai is situated within the West Coast of India, as well as it being the capital of Maharashtra, it plays an important part within the global economics system. Bombay as the city was previously known as, up until 1995 is also known as an alpha world city and has the largest number of millionaires and billionaires across India, with it therefor being noted as the wealthiest city in India. Mumbai is home to around 18.4 million people and is regarded as the second largest metropolitan population within India as of the record in 2011 with 20.7 million people. Schools and Colleges within Mumbai can be found within the city as well as the suburbs and are either run privately, by the government or the Brihanmumbai Municipal Corporation. Secondary schools are operated by the MCGM primary education system to which it is schooling around 485,531 students in 1,188 primary schools and around 55,576 students in 49 secondary schools within eight different languages these being English, Hindi, Urdu, Kannada, Marathi, Tamil, Gujarati and Telugu. Colleges offer students opportunities to participate within Junior college level, undergraduate level, BCom, BSc and BA courses. As stated by the 10+2+3/4 plan students complete ten years at school to then go on to a junior college and study either science, commerce or arts and they complete that over a two year period. University courses at a degree level are offered in a wide range of different subjects such as engineering, law, media, applied arts and architecture, management, dental, pharmacy as well as Commerce and Science. There are a few universities and colleges within Mumbai and these are the University Institute of Chemical Technology, Indian Institute of Technology (Bombay), SNDT Women’s University, Government Law college, Veermata Jijabai Technological Institute, Narsee Monejee Institute of Management Studies, Sir J. J. School of Art which is the oldest art institution within Mumbai along the Thadomal Shahani Engineering College which is also the oldest private engineering college and the first of its kind to join up with the University of Mumbai to be able to give students the chance to learn about the biomedical engineering, computer engineering, biotechnology and information technology. The University of Mumbai is regarded to be one of the premier universities within India with achievements such as being placed within the top 50 engineering schools of the world ranking at 41 by the American Business Insider within 2013 as well as excelling as the 3rd best multi-disciplinary university within the QS university rankings within India.   

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Address

Safal Institute 
613, Corporate Centre
Nirmal Lifestyles Mall
LBS Marg
Mulund (W)
Mumbai 400080

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Analyst Training | Business Process Mapping Training in Mumbai. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Analyst Training | Business Process Mapping Training in Mumbai, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Business Analyst Training | Business Process Mapping Training in Mumbai. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Business Analyst Training | Business Process Mapping Training in Mumbai sessions.

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