Course information

BCS Foundation Certificate in Business Change Course Outline

This training course will explore the following areas:

Domain 1: Business Change Principles

Module 1: Degrees of Business Change

  • Venkatraman’s Business Transformation Model
    • Evolutionary
    • Revolutionary

Module 2: Business Change Lifecycle

  • Stages of Business Change Lifecycle

Domain 2:  Business Alignment

Module 3: Aspects Specific to an Organization for Aligning Business Change

  • External Environment
  • Enterprise Architecture

Module 4: Process and Techniques Used to Develop a SWOT Analysis

  • Introduction
  • Techniques to Analyse the External Environment

Module 5: Frameworks for Analyzing Organizational Culture

  • Handy’s Model of Organizational Culture
  • Cultural Web

Module 6: Hofstede’s Dimensions of National Culture

  • Describe Hofstede’s Dimensions of National Culture

Module 7: Balanced Scorecard, Critical Success Factors (CSF), and Key Performance Indicators (KPI)

  • Balanced Scorecard
  • Critical Success Factors
  • Key Performance Indicators (KPI)

Domain 3: Business Improvement Definition

 Module 8: Investigation Techniques

  • Interviews
  • Observation
  • Workshops
  • Scenarios
  • Surveys
  • Document Analysis

Module 9: Techniques to Analyse the Root Causes of Problems

  • Fishbone
  • Mind Maps
  • Rich Pictures

Module 10: Identify Categories of Stakeholder

  • Introduction
  • Stakeholder Wheel
  • Types of Stakeholders

Module 11: Techniques to Analyse and Manage Stakeholders

  • Stakeholder Analysis
  • Power/Interest Grid
  • CATWOE
  • RACI Chart

Module 12: Gap Analysis Process, Comparing Existing and Target States

  • Gap Analysis
  • Identify the Current Situation
  • Set S.M.A.R.T Goals
  • Analyse Gaps
  • Establish a Plan to Close Existing Gaps

Module 13: Process for Evaluating Options

  • Identifying Options
  • Evaluating Feasibility

Module 14: Contents and Structure of a Business Case

  • Background and Objectives
  • Categories of Costs and Benefits
  • Impact Assessment
  • Risk Assessment

Module 15: Distinguish Between Investment Appraisal Techniques

  • Payback
  • Discounted Cash Flow
  • Internal Rate of Return

Module 16: Distinguish Between the Change Programme and the Change Project

  • Change Programme Vs Change Project

Module 17: Requirements

  • Overview
  • Types of Requirement
  • Scope of the Selected Option: Use Case Diagrams

Domain 4: Business Change Design and Development

 Module 18: Describe the POPIT

  • People
  • Organization
  • Process
  • Information
  • Technology

Module 19: Testing in the Business Change Process

  • V Model

Domain 5: Business Change Implementation

 Module 20: Business Readiness Assessment

  • Force Field Analysis
  • Kotter Approach to Change

Module 21: process for Implementing the Solution

  • Implementation Approaches
  • Lewin’s Model of Organizational Change

Module 22: Responses to Change

  • Emotional Impact of Changes: SARAH Model
  • Conscious Competence Learning Model

Module 23: Purpose of Post-implementation Review

  • Post-Implementation Review

Domain 6: Benefits Management and Realization

 Module 24: Benefits Management Process/Lifecycle

  • Benefits Management Process/Lifecycle

Module 25: Benefits Categories

  • Financial
  • Quantifiable
  • Measurable
  • Observable

Module 26: Role of the Benefit Owner

  • Introduction
  • Contents of the Benefits Plan
  • Purpose, Conduct, and Outcomes of a Benefits Review

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Who should attend this BCS Foundation Certificate in Business Change Course?

The BCS Foundation Certificate in Business Change Course is designed for individuals involved in or impacted by Organizational Change initiatives.

 A few of the professionals who will benefit from this course are:

  • Change Managers
  • Business Analysts
  • Project Managers
  • Business Managers and Team Leaders
  • IT Professionals
  • HR Professionals
  • Operational Managers
  • Strategy Developers

Prerequisites of the BCS Foundation Certificate in Business Change Course

The BCS Foundation Certificate in Business Change Course has no strict prerequisites. However, a foundational understanding of business operations and organizational change can be advantageous.

BCS Foundation Certificate in Business Change Course Overview

Business Change is the process of transforming an organization from its current state to its desired state. There are several factors that can drive it, including new technologies, changing customer needs, or regulatory compliance. The BCS Foundation Certificate in Business Change in New Delhi provides an in-depth overview of the key principles and practices involved in managing Business Change effectively.

Business Change is a critical component of organizational success. By effectively managing business change, organizations can improve their efficiency, productivity, and customer satisfaction. The BCS Foundation Certificate in Business Change in New Delhi is ideal for professionals who want to gain the skills and knowledge they need to lead and support Business Change initiatives. This includes professionals in roles such as Business Analysts, Project Managers, Change Managers, and anyone else involved in the planning and implementation of change.

This comprehensive 2-day Business Analysis Certification in New Delhi will provide delegates with a solid understanding of the business change lifecycle, from identifying and analyzing business needs to developing and implementing change solutions. Delegates will also learn how to manage stakeholders and risks throughout the change process. With the help of lectures, discussions, and case studies, delegates will gain the practical skills they need to apply business change principles to real-world scenarios.

Course Objectives

  • To provide a comprehensive understanding of the principles and practices involved in Business Change
  • To equip learners with the knowledge and tools necessary to contribute effectively to change initiatives within their organizations
  • To foster an understanding of how to align Business Change initiatives with organizational objectives
  • To develop the ability to analyze the current state of the organization and identify areas for change
  • To enhance communication and stakeholder engagement skills to support successful change implementation

Upon completing this Business Analysis Certification, delegates in New Delhi will receive the BCS Foundation Certificate in Business Change. This internationally recognized qualification will demonstrate their proficiency in Business Change principles and practices and enhance their career prospects.

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What’s included in the BCS Foundation Certificate in Business Change Course?

  • BCS Foundation Certificate in Business Change Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Business Change Certificate
  • Digital Delegate Pack

BCS Foundation Certificate in Business Change Exam Information

The BCS Foundation Certificate in Business Change Examination assesses participants' understanding of foundational principles and practices related to business change management. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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New Delhi is one of the districts within Delhi, as well as it being the capital city of India, it is also the home to the Government of the National Capital Territory of Delhi and some of the branches of the Government of India, these being the judiciary, executive and legislative branches and is also home to around 249,998 people. The capital of India - New Delhi was initiated within 1931 by Viceroy Lord Irwin however formed during 1911 by George V, who was the King of the United Kingdom as well as the Emperor of India and his British architects Sir Herbert Baker and Sir Edwin Lutyens formed the foundation stone and announced the capital city of India would be changed. The primary schools and secondary schools within New Delhi are either run privately or by the government and as of 2004 to 2005 there was around 1.5 million students going through the educational system within 2416 primary schools, 822,00 students in 715 middle schools and 669,000 students in 1576 secondary schools and around 500,000 students within 165 universities and colleges. All universities are either state, deemed or central universities, The top universities within New Delhi are the Jamia Millia Islamia, the University of Delhi, Indian Statistical Institute, National Law University, Jawaharlal Nehru University, Guru Gobind Singh Indraprastha University, Ambedkar University Delhi, Jamia Hamdard, Delhi Technological University – which is the first Engineering college within Delhi and one of the oldest in India, the Indira Gandhi National Open University is the largest national university in the world with over 4 million students, New Delhi is also home to the Indian Agricultural Research Institute, Pusa, New Delhi, Premier institute for agricultural research and education in India. The university courses and programs can offer different types of degrees such an undergraduate and post graduate courses, Bachelor courses and Scholarships, New Delhi prides itself on its premier institutions as the teaching and researching they do means that within 2011 the census recorded the literacy rate for females as 80.9% and for males it was slightly higher at 91.0% with an overall literacy rate of 86.3%. Subjects within the different universities can include, social sciences, engineering, humanities, technology, sports, law, social work, arts, management, education, computer information technology, foreign languages, mathematical science, dentistry and medical. 

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Pioneer Institute of Education and Computer Studies
F322/A, 3rd Floor
Adarsh House (Above PNB Bank)
Old MB Road
Lado Sarai
New Delhi
110030

T: +91 8037244591

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