Course information

Adobe Customer Journey Analytics Training Course Outline

Module 1: Introduction

  • Customer Journey Analytics overview
  • Quick Start Guide
  • Landing Page
  • Compare CJA to BI solutions

Module 2: Customer Journey Analytics and Adobe Analytics

  • Evolution from Adobe Analytics
  • User Guide for Adobe Analytics users
  • Comparison with Adobe Analytics

Module 3: Data Ingestion

  • Data Ingestion Overview
  • Adobe Analytics
  • Adobe Experience Platform
  • Batch data
  • Streaming data
  • Source connectors

Module 4: Connections

  • Connections overview
  • Create a connection
  • Manage connections
  • Combined event datasets
  • Standard lookups
  • Cross-Channel Analytics

Module 5: Data Views

  • Data views overview
  • Create or edit a data view
  • Component Settings
  • Standard Component Reference
  • Labels and Policies

Module 6: Workspace Projects

  • Analysis Workspace overview
  • Perform basic and advanced analysis
  • Projects
  • Visualizations
  • Panels
  • Curate, Share and Schedule projects
  • Attribution IQ
  • Virtual Analyst

Module 7: Component

  • Components overview
  • Add component descriptions
  • Annotations
  • Audiences
  • Dimensions
  • Metrics
  • Filters
  • Calculated Metrics
  • Date ranges
  • Data Dictionary

Module 8: Analytics Dashboards

  • Analytics dashboards - Overview
  • Curator tasks
  • Create a mobile scorecard
  • Set up executives to use dashboards
  • Executive user quick start guide

Module 9: Report Builder

  • Report Builder Overview
  • Report Builder Set Up
  • Create a Data Block
  • Report Builder Hub
  • Select a Date Range
  • Work with Filters
  • Filter Dimensions
  • Manage Data Blocks
  • Schedule Workbooks
  • Restricted Labels
  • Report Builder Settings

Module 10: Cross-Channel Analytics

  • Cross-Channel Analytics overview
  • How replays work

Module 11: Adobe integrations

  • Integrate Adobe solutions with CJA overview
  • Integrate Adobe Analytics with Customer Journey Analytics
  • Integrate Journey Optimizer data with CJA
  • Integrate Customer AI data with CJA

Module 12: Data Governance

  • Data Governance
  • Audit Log
  • Customer Managed Keys

Module 13: Use cases

  • Customer Journey Analytics use cases
  • Google Analytics data
  • Data ingestion
  • Data views
  • B2B
  • Cross-channel data
  • Adobe Analytics data
  • Complex data

Module 14: Administration

  • Access Control
  • View and manage usage
  • Deletion implications

Module 15: Labs and Troubleshooting

  • Labs User Guide
  • Comparing Adobe Analytics data to CJA data
  • Counts Real-time CDP and CJA

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Who should attend this Adobe Customer Journey Analytics Training?

The Adobe Customer Journey Analytics Training in New Delhi is beneficial for a variety of professionals and individuals who want to gain expertise in using Adobe's Customer Journey Analytics platform to analyze and improve customer experiences. Here are some of the professionals who should consider attending this training:

  • Digital Marketers
  • Marketing Analysts
  • Data Analysts
  • Customer Experience Professionals
  • E-commerce Managers
  • Web Analysts
  • Product Managers

Prerequisites of the Adobe Customer Journey Analytics Training

There are no formal prerequisites for attending this Adobe Customer Journey Analytics Training course.

Adobe Customer Journey Analytics Training Course Overview

Customer Journey Analytics is the process of analyzing and understanding the various touchpoints and interactions that a customer has with a business. It involves collecting and analyzing data from multiple sources to gain insights into customer behavior and preferences. This training aims to provide individuals with control to connect online and offline data in the analysis workspace on any common customer ID.

Studying this training equips learners in New Delhi with analytics dashboards that provide insights and key performance indicators related to a particular area of a business. Pursuing this training helps individuals get equipped with the necessary skills and techniques to enhance their career opportunities and increase their earnings.

In this 2-day Adobe Customer Journey Analytics Training Course, delegates in New Delhi will gain comprehensive knowledge of Adobe Customer Journey Analytics and how to master it. During this training, they will learn how to use Adobe Analytics data for customer journey analytics. They will also learn how to create a mobile scorecard and set up executives to use dashboards.

Course Objectives

  • To get an understanding of how to create, share, and schedule projects
  • To learn how to select a date range and work with filters and filter dimensions
  • To become familiar with how to add component descriptions and annotations
  • To learn how to integrate journey optimization data with customer journey analytics
  • To attain knowledge of how to work with Adobe Analytics data and complex data
  • To create connections between platform datasets and customer journey analytics

After attending this training, delegates in New Delhi will be able to manage data blocks, schedule workbooks, and use restricted labels. They will also be able to resolve customer problems through real-time reports.

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What's Included in this Adobe Customer Journey Analytics Training?

  • World-Class Training Sessions from Experienced Instructors
  • Adobe Customer Journey Analytics Certificate
  • Digital Delegate Pack

Why choose us

Our New Delhi venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

New Delhi is one of the districts within Delhi, as well as it being the capital city of India, it is also the home to the Government of the National Capital Territory of Delhi and some of the branches of the Government of India, these being the judiciary, executive and legislative branches and is also home to around 249,998 people. The capital of India - New Delhi was initiated within 1931 by Viceroy Lord Irwin however formed during 1911 by George V, who was the King of the United Kingdom as well as the Emperor of India and his British architects Sir Herbert Baker and Sir Edwin Lutyens formed the foundation stone and announced the capital city of India would be changed. The primary schools and secondary schools within New Delhi are either run privately or by the government and as of 2004 to 2005 there was around 1.5 million students going through the educational system within 2416 primary schools, 822,00 students in 715 middle schools and 669,000 students in 1576 secondary schools and around 500,000 students within 165 universities and colleges. All universities are either state, deemed or central universities, The top universities within New Delhi are the Jamia Millia Islamia, the University of Delhi, Indian Statistical Institute, National Law University, Jawaharlal Nehru University, Guru Gobind Singh Indraprastha University, Ambedkar University Delhi, Jamia Hamdard, Delhi Technological University – which is the first Engineering college within Delhi and one of the oldest in India, the Indira Gandhi National Open University is the largest national university in the world with over 4 million students, New Delhi is also home to the Indian Agricultural Research Institute, Pusa, New Delhi, Premier institute for agricultural research and education in India. The university courses and programs can offer different types of degrees such an undergraduate and post graduate courses, Bachelor courses and Scholarships, New Delhi prides itself on its premier institutions as the teaching and researching they do means that within 2011 the census recorded the literacy rate for females as 80.9% and for males it was slightly higher at 91.0% with an overall literacy rate of 86.3%. Subjects within the different universities can include, social sciences, engineering, humanities, technology, sports, law, social work, arts, management, education, computer information technology, foreign languages, mathematical science, dentistry and medical. 

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Address

Pioneer Institute of Education and Computer Studies
F322/A, 3rd Floor
Adarsh House (Above PNB Bank)
Old MB Road
Lado Sarai
New Delhi
110030

T: +91 8037244591

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Adobe Training | Adobe Customer Journey Analytics Training in New Delhi. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Adobe Training | Adobe Customer Journey Analytics Training in New Delhi, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Adobe Training | Adobe Customer Journey Analytics Training in New Delhi. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Adobe Training | Adobe Customer Journey Analytics Training in New Delhi sessions.

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Leverage benefits offered from a certification that fits your unique business or project needs

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Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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What our customers are saying

Adobe Training | Adobe Customer Journey Analytics Training in New Delhi FAQs

Adobe Customer Journey Analytics is an analytics capability that uses the power of the Analysis Workspace with data from the Adobe Experience Platform. It can be used to break down, filter, query, and visualise data.
There are no formal prerequisites for attending this Adobe Customer Journey Analytics Training course.
This course is intended for anyone who wants to gain in-depth knowledge of Adobe Customer Journey Analytics.
Customer Journey Analytics allows you to bring customer data from any channel, both online and offline, into the Adobe Experience Platform and then analyse that data using the Analysis Workspace.
Adobe Analytics is used to mix, match, and analyse data from any digital point in the customer journey, and it is also used for depth analysis, predictive intelligence, and versatile reporting, which are needed for building better customer experiences.
This course is [ ] day(s)
After attending this training, delegates will be able to manage data blocks, schedule workbooks, and use restricted labels. They will also be able to resolve customer problems through real-time reports.
In this Adobe Customer Journey Analytics Training course, you will learn about how to use Analysis Workspace with data and multi-channel analysis from the experience platform, data and customer behaviours across the customer journey, how dataset schemas are translated into variables, and other related concepts.
The training fees for Adobe Customer Journey Analytics Training certification in New Delhi starts from INR39995
The Knowledge Academy is the Leading global training provider for Adobe Customer Journey Analytics Training.
Please see our Adobe Courses courses available in New Delhi
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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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