Certified Kaizen Practitioner - Belgium

Kaizen Practitioner Course Outline

Module 1: Kaizen Introduction

• History of Kaizen
• Kaizen Comparison with Other Improvement Methodologies
• Kaizen Roles and Responsibilities

Module 2: Kaizen PDCA (Plan, Do, Check, Act)

• Plan Phase
• Event Planning
• Event Charter
• Event Data Collection
• Event Data Display
• Do Phase
• Process Mapping
• Lean Efficiency Metrics
• Process Value Analysis
• Root-Cause Analysis
• Error Proofing
• 5 S and 8 Wastes
• Solution Selection
• Check and Act Phase
• Monitoring and Controlling the New Process
• Standards Development
• Solution Replication Opportunities Identification

Module 3: Kaizen Leader Training

• Leadership and Change Management
• The Role of Kaizen Leaders
• The Relationship between Intensive Kaizen Events and Long-Term Kaizen Projects
• Develop a Kaizen Roadmap
• Effective Kaizen Events/Projects Framework
• Kaizen Tools and Forms

Module 4: Kaizen Concepts and Tools

• Kaizen Concepts
• Define Quality, Problem
• Understand Objectives of Kaizen
• Identify Customer Requirements
• CTQ Matrix
• Resource/Stakeholder Analysis
• Cost of Quality
• Voice of Customer
• Identify Key Performance Indicators (KPIs)
• Waste Identification and Elimination
• Mistake Proofing
• Visual Management
• Spaghetti Diagram
• Continuous Flow
• 5S
• Root Cause Analysis
• Team-Based Problem Solving
• Project Charter

Module 5: Mapping of Process and Value Stream

• Process Mapping Overview
• Value Stream Mapping Principles and Methodology
• Mapping Tools and Symbols
• Process Mapping and Value Stream Mapping of the Current State
• Process Mapping and Value Stream Mapping of the Future State
• Using Process Maps
• Value Stream Maps
• Prioritising and Selecting Kaizen Project
• Identify Project, Champion, Project Owner
• Develop Project Charter and Project Plan

Module 6: Kaizen Project Implementation

• Identify the Kaizen Project
• Establish the Project Structure
• Prepare the Kaizen Event
• Map Current State for the Kaizen Project
• Identify Areas for Improvement
• Map Future State
• Cost and Benefit Analysis of Projects
• Implementing Future State Improvements
• Post-Project Review and Follow-Up
• Identify Further Areas for Improvement/Skills Development
• Project Presentation