Introduction to Credit Control Overview

Introduction To Credit Control Course Outline

Module 1: What is Credit Control?

  • What is Credit?
  • What is Credit Control?
  • Cash Flow
  • Credit Control
  • Collection Process
  • Customer

Module 2: Why is Credit Control Important and What is its Purpose?

  • Credit Control
    • Benefits of Credit Control
    • Control Procedures Before Providing Credit
    • Credit Policy
  • Purpose of Credit Control
    • Setting a Credit Limit
    • Invoice
    • Attention to Detail

Module 3: Impact of Debt

  • Unmanageable Debt
  • Unmanageable Debt Indicators
  • Late Payment of Commercial Debts Act 1998
  • Late Payments
  • Debt Collection

Module 4: Credit Assessments

  • What are Credit Assessments?
  • Credit Worthiness
  • Credit Assessments
    • Credit Score
    • County Court Judgement (CCJ)
    • Companies Act
  • Credit Agreement
  • Credit Insurance

Module 5: Collection Process

  • Credit
  • Credit Limit
  • Credit Risk
  • Credit Control Department
  • Payment Cycle
  • Chasing an Overdue Payment
  • Approval Stages
  • Release of Payment
  • Allocation of Payment
  • Remittance Advice
  • Overdue Payment
  • Purchase Order
  • Common Issues Behind Overdue Payments
  • Dealing with a Query
  • Outcome of the Query
  • Stand-Off
  • Documentation

Module 6: Becoming a Credit Controller 

  • Credit Controller
  • Asking the Right Questions
  • Chasing of Payment


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Who should attend this Introduction to Credit Control Course?

This Introduction to Credit Control Training Course is designed for individuals who are looking to enhance their understanding in the concepts of Credit Control and its role in Financial Management. This course will benefit the following professionals:

  • Credit Managers
  • Accountants
  • Sales Representatives
  • Customer Service Representatives
  • Financial Managers
  • Administrative Personnel
  • Professional Bankers

Prerequisites of the Introduction to Credit Control Course

There are no formal prerequisites to attend this Introduction to Credit Control Course.

Introduction to Credit Control Course Overview

The Introduction to Credit Control Course is a foundational educational course designed to impart essential knowledge and skills in managing and controlling credit, both in personal finance and in business settings. This course typically covers the basics of credit management, including understanding credit terms, assessing creditworthiness, and effective strategies for credit collection.

The benefits of learning Introduction to Credit Control are multifaceted. For individuals, it offers the knowledge needed to manage personal credit effectively, helping to improve financial stability and credit ratings. For professionals working in finance, banking, or business, it equips them with the necessary skills to assess and manage credit risk, enhance cash flow, and minimise bad debt.

The 1-day Introduction to Credit Control Course itself offers specific benefits to its participants. It provides a structured learning environment, often with expert instructors who have real-world experience in credit management. This course includes case studies, practical exercises, and interactive sessions, making the learning process engaging and applicable to real-life scenarios.

Course Objectives:

  • To understand the fundamentals of credit management and its impact on personal and business finance.
  • To learn effective strategies for assessing creditworthiness and managing credit risk.
  • To gain insights into legal aspects and ethical practices in credit control.
  • To develop practical skills for effective credit collection and debt recovery.
  • To enhance decision-making abilities regarding credit policies and customer credit extensions.

This course is designed to provide a comprehensive understanding of credit control, equipping participants with practical skills and theoretical knowledge. It aims to develop proficiency in managing credit effectively, ensuring both personal and business financial stability and growth while adhering to legal and ethical standards in credit management.

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What’s Included in this Introduction to Credit Control Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Introduction to Credit Control Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Introduction to Credit Control. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Introduction to Credit Control, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Introduction to Credit Control. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Introduction to Credit Control sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Introduction to Credit Control at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our Introduction to Credit Control offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Introduction to Credit Control FAQs

Credit control refers to managing and controlling a company's credit policy. It involves assessing the creditworthiness of potential customers, setting credit limits, monitoring outstanding balances, and ensuring timely collection of payments. Its goal is to minimise the risk of bad debts while maintaining a healthy cash flow.
Credit control is crucial for businesses as it ensures cash flow stability and minimises the risk of bad debt. Individuals with credit control qualifications assist in keeping a balanced relationship between sales and credit, protect the company's financial well-being, and support sustainable growth.
Upon completing this course, delegates are awarded a certificate.
After completing this course, individuals can pursue financial roles such as credit controller, collections officer, credit analyst, risk manager, or accounts receivable specialist.
Credit Control qualifications offers key benefits like enhanced financial management skills, a deeper understanding of credit policies, improved risk assessment abilities, and stronger decision-making skills in credit management.
There are no prerequisites for signing up for this course.
The price for Introduction to Credit Control certification in Belgium starts from €1195
The Knowledge Academy is the Leading global training provider for Introduction to Credit Control.
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Introduction To Credit Control in Belgium

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