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One of our training experts will be in touch shortly to go overy your training requirements.

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Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

Course Information

Introduction to Credit Control Outline

This Introduction to Credit Control will cover the following modules:

  • Module 1: What is Credit Control?
  • Module 2: Why is Credit Control Important and what is its Purpose?
  • Module 3: The Impact of Debt
  • Module 4: Credit Assessments
  • Module 5: The Collection Process
  • Module 6: Becoming a Credit Controller

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Who should attend this Credit Control Course?

This course is designed for individuals who would like to learn the fundamentals of Credit Control. It is also designed for individuals who are already in a Credit Control role and would like to refresh and develop their skills further.


As this is an introductory course, there are no prerequisites for enrolling.

Introduction to Credit Control Course Overview

This 1-day Introduction to Credit Control training course aims to provide delegates with the fundamentals of credit control and why it is so important for all individuals. This course can be seen as an entry point into the Credit Control sector as it equips candidates with the foundations, which can then be developed through additional training and experience in the workplace. The course will focus on the Credit Assessment Process and how to deal with difficult customers who do not want to pay.

This course will be taught by our expert trainers who have years of experience teaching Credit Control courses. This introductory course comes under the topic of Accounting and Finance Training, where there are a range of courses that can assist delegates with further training, for example The Letters of Credit Training Course.

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What's included in this Credit Control Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Introduction to Credit Control FAQs


The Knowledge Academy offer training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.
There are no prerequisites for enrolling on this Introduction to Credit Control training course.
No, delegates do not need to take an examination to pass this course.
Please arrive at the venue at 8:45am.
The price for Introduction to Credit Control certification in Belgium starts from €995
The Knowledge Academy is the Leading global training provider for Introduction to Credit Control.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +32 35001305 and speak to our training experts, we should be able to help you with your requirements.