ITSM for DevOps Training Overview

ITSM for DevOps Training Course Outline

Module 1: Introduction to IT Service Management (ITSM)

  • Overview of ITSM
  • ITIL Framework and Its Significance in ITSM
  • Benefits of ITSM in DevOps

Module 2: DevOps Overview

  • Understanding DevOps
  • DevOps Principles and Practices
  • Key Benefits of DevOps for ITSM  

Module 3: ITSM in DevOps

  • ITSM Implementation in DevOps
  • How ITSM Aligns with DevOps Principles?
  • Role of ITSM in Improving Service Quality and Delivery

Module 4: Service Strategy in DevOps

  • Service Strategy Basics
  • How DevOps Aligns with Service Strategy?
  • Implementing Service Strategy in DevOps

Module 5: Service Design and Transition in DevOps

  • Service Design Basics
  • How DevOps Aligns with Service Design?
  • Implementing Service Design in DevOps
  • Service Transition Basics
  • How DevOps Aligns with Service Transition?
  • Implementing Service Transition in DevOps

Module 6: Service Operation in DevOps

  • Service Operation Basics
  • How DevOps Aligns with Service Operation?
  • Implementing Service Operation in DevOps

Module 7: Continual Service Improvement (CSI) in DevOps

  • CSI Basics
  • How DevOps Aligns with CSI?
  • Implementing CSI in DevOps

Module 8: ITSM Tools for DevOps

  • Overview of ITSM Tools
  • ITSM Tools That Support DevOps Practices
  • Implementing ITSM Tools in DevOps

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Who should attend this ITSM For DevOps Training Course?

The ITSM for DevOps Course in the United States is tailored for professionals looking to bridge the gap between IT Service Management and DevOps practices. This course is ideal for individuals from various roles who aim to enhance their understanding of how ITSM principles align with and support DevOps methodologies. This DevOps Certification Course can be beneficial for the following professionals:

  • IT Managers and Directors
  • DevOps Engineers
  • Service Desk Managers
  • Software Developers
  • Quality Assurance/Test Engineers
  • Change Managers
  • IT Operations Managers
  • Business Analysts
  • Quality Managers

Prerequisites of the ITSM For DevOps Training Course

There are no formal prerequisites required for ITSM For DevOps Course. However, a basic understanding of both ITSM and DevOps concepts can be beneficial for the delegates.

ITSM for DevOps Training Course Overview

The intersection of IT Service Management (ITSM) and DevOps has become paramount in the IT domain today. The ITSM for DevOps Certification Course in the United States offered by The Knowledge Academy, delves into this crucial synergy. It equips professionals with the necessary knowledge and skills to streamline IT operations, ensuring seamless collaboration between development and operations teams ultimately driving business success.

Proficiency in ITSM for DevOps is vital for professionals in the field of IT, particularly those involved in software development, system administration, and IT operations. Mastering this subject empowers individuals to bridge the gap between development and operations, fostering quicker, more reliable software releases. DevOps Courses in the United States like this one   directly impacts the efficiency and effectiveness of IT processes.

This intensive 1-day ITSM for DevOps Training Course by The Knowledge Academy in the United States offers a concentrated and practical approach to imparting essential skills. Delegates will gain an in-depth understanding of ITSM principles, DevOps practices, and their integration. Practical exercises, case studies, and expert guidance will empower delegates to implement DevOps practices effectively within their organisations.

Course Objectives:

  • To attain knowledge about ITSM principles and their role in DevOps
  • To learn about how to implement ITSM in DevOps for automation
  • To understand the service strategy and its alignment with DevOps
  • To learn about service design basics and its alignment with DevOps
  • To understand the role of CSI in continuous improvement in DevOps
  • To acquire skills about ITSM tools that support DevOps practices

After attending this ITSM for DevOps Certification Course in the United States, delegates will be able to implement ITSM in DevOps for faster and more agile delivery of IT services using various ITSM tools.

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What’s included in this ITSM For DevOps Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • ITSM For DevOps Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITSM for DevOps Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ITSM for DevOps Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

ITSM for DevOps Training FAQs

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The training fees for certification in the United States starts from $1595
The Knowledge Academy is the Leading global training provider for .
Please see our courses available in the United States
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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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