The Knowledge Academy Logo
The Knowledge Academy Logo
+31 8000 227317 - Available 24/7

Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

Send us your message.

X

Send us your message.

X

Our sales and enquiry team will get back to you as soon as possible

Please enter Name Please enter valid Email Please enter valid Phone number Please enter course

The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry.

Please click here for privacy policy.

We cannot process your enquiry without contacting you, please tick to confirm you consent to us contacting you about your enquiry

Send us your message.

X

Our sales and enquiry team will get back to you as soon as possible

Please enter Name Please enter valid Email Please enter valid Phone number

The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry.

Please click here for privacy policy.

We cannot process your enquiry without contacting you, please tick to confirm you consent to us contacting you about your enquiry

Send us your message.

X

Our sales and enquiry team will get back to you as soon as possible

Please enter Name Please enter valid Email Please enter valid Phone number

The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry.

Please click here for privacy policy.

We cannot process your enquiry without contacting you, please tick to confirm you consent to us contacting you about your enquiry

ITIL® Training - Netherlands

ITIL® is the world’s leading approach to IT service management. Created by the UK government and based on best practice principles, ITIL® features a range of certifications to help businesses align their IT services to the needs of their customers and organisation.

ITIL® Training Courses

ITIL® Training Information

What is ITIL®?

ITIL® is a framework for managing IT services from inception through to development and improvement. Developed over many years from the experiences of businesses and the UK government, ITIL® is based on global best practice for delivering value from IT.

ITIL® training approaches to service management from the perspective of a lifecycle, with five core publications which cover each lifecycle stage. These are Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement (CSI).

ITIL® has its roots in a UK government department called the CCTA (Central Computer and Telecommunications Agency), who in the 1980s developed a set of standard practices for IT management. Organisations around Europe began to use the method in the 90s, with the second version of ITIL® arriving in 2001 and Version 3 is released in 2007.


ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Yes, our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Yes, our courses are available all over the world in 196 countries, and our ITIL® online courses and virtual training can be accessed anywhere.
That depends on the certification you choose. Course durations are as follows; ITIL® Foundation - 2 days, ITIL® Practitioner - 2 days, ITIL® Service Lifecycle - 3 days, ITIL® Service Strategy - 5 days, and ITIL® MALC – 5 days.
If you are convinced you have gone as far as you’d like to go with ITIL®, there are a number of options for what to study next. If you’d like to enter the world of project management, you could study PRINCE2® Foundation. As ITIL® and PRINCE2® are both AXELOS products, they complement each other and are designed to work together. In larger organisations and at the enterprise level, COBIT is a good complement to ITIL® because it provides a structure for effective IT governance with a broader scope of coverage. DevOps and ITIL® is also a combination worth looking at. The two approaches, although quite different in some ways, both seek to deliver the same goal: value to the business by focusing on the customer.
As an AXELOS ATO (Accredited Training Organisation) and Strategic Partner, all our ITIL® courses include the relevant examinations as part of the fee.
ITIL® 4 Foundation has no prerequisite, but every certification afterwards does. ITIL® Practitioner and the ITIL® Intermediates have a prerequisite of ITIL® Foundation. Those taking the ITIL® MALC exam must hold ITIL® Foundation certification and have gained 17 credits throughout the ITIL® scheme by studying ITIL® Foundation and a selection of ITIL® Intermediate qualifications.
Please see our ITIL® Training courses available in Netherlands
The Knowledge Academy is the Leading global training provider in the world for ITIL® Training.
The price for ITIL® Training certification in Netherlands starts from €1495.

ITIL® Training

ITIL® training is supported by a comprehensive certification scheme which spans the entire IT service lifecycle, from design to delivery and improvement, and the entire range of ITIL® knowledge from Foundation to Expert.

ITIL® 4 Foundation Training

The ITIL® scheme starts with ITIL® 4 Foundation an entry level qualification which introduces the basic principles and elements of ITIL for those new to it.

ITIL® Practitioner Training

ITIL® Practitioner follows on from ITIL® Foundation and is designed for those looking to adopt and adapt ITIL® into their organisation. It provides guidance for using the Continual Service Improvement (CSI) approach to identify and deliver service improvements.


ITIL® Intermediate Courses

ITIL® Intermediate qualifications are divided into two groups depending on what area of ITIL® they cover: Service Lifecycle or Service Capability. Each one focuses on a different area of the lifecycle and candidates can take as many or as few certifications as they choose.

The Knowledge Academy can Provide the Following ITIL® Intermediate Courses;

ITIL® Service Lifecycle Modules:

  • ITIL® Service Lifecycle - Service Operation
  • ITIL® Service Lifecycle - Service Transition
  • ITIL® Service Lifecycle - Continual Service Improvement
  • ITIL® Service Lifecycle - Service Design
  • ITIL® Service Lifecycle - Service Strategy

ITIL® Service Capability Modules: 

  •  ITIL® Service Capability - Service Offerings & Agreements
  •  ITIL® Service Capability - Release, Control & Validation
  •  ITIL® Service Capability - Planning, Protection and Optimization
  •  ITIL® Service Capability - Operational Support and Analysis

ITIL® Expert Courses

The ITIL® training courses are rounded off by ITIL® Expert, which certifies knowledge of all areas of the IT Service Management Lifecycle and is gained upon passing the Managing Across The Lifecycle (MALC) exam. 

The Knowledge Academy can Provide ITIL® Service Lifecycle - Managing Across The Lifecycle, a 5-day course with the MALC exam on the last day.

 

ITIL Training | Individual Benefits

The benefits for individuals of completing an ITIL® course include:

  • Learn how IT processes can be linked together for maximum effectiveness
  • Understand how to apply tools and techniques to improve delivery of services
  • Use best practice to deliver customer service-optimised results
  • Communicate effectively using common terminology
  • Join an international ITSM community of professionals
  • Advance your career with internationally respected certification

ITIL Training | Business Benefits

The benefits of completing an ITIL® course for businesses include:

  • Ensure IT services align business objectives
  • Support and enable business change
  • Effectively manage risk in line with business needs
  • Minimise service disruption
  • Create and demonstrate value for your services
  • Establish a framework for continual service improvement

Reasons to choose
ITIL® Training

  • The world’s leading IT service management framework

  • Used for IT services around the world for over 30 years

  • Ensures continual quality and improvement of IT services

  • Provides a common approach and shared terminology

  • Manages the entire service lifecycle from development to improvement

Why choose
TKA Logo

Gold Tag

Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted Icon

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

Delivery Icon

Various Delivery Methods

Flexible delivery methods are available depending on your learning style.

Resource Icon

Resources Included

Resources are included for a comprehensive learning experience.

Course Packages & Certifications

Complete ITIL® 4 Managing Professional (MP) Certification PathSave 26%

5 courses

ITIL® 4 Foundation

€1495Book now

ITIL® 4 Specialist: Create Deliver and Support CDS

€1795Book now

ITIL® 4 Specialist: Drive Stakeholder Value DSV

€1795Book now

ITIL® 4 Specialist: High Velocity IT Training

€1495Book now

ITIL® 4 Strategist: Direct, Plan and Improve DPI

€1795Book now

Total:

€8375Savings

Package Price:

€6195€2180

This package usually costs €8375, why not book together and save €2180
Most people buy as a package!

Complete IT Project Manager Certification PackageSave 27%

3 courses

Agile Project Management Foundation & Practitioner (AgilePM®)

€1995Book now

Scrum Master Certification

€1295Book now

ITIL® 4 Foundation

€1495Book now

Total:

€4785Savings

Package Price:

€3495€1290

This package usually costs €4785, why not book together and save €1290
Most people buy as a package!

ITIL® v3 Expert to ITIL® 4 Managing Professional (ITIL MP)Save 26%

2 courses

This package is for those who have 17 credits or the ITIL v3 Expert and want to become an ITIL® Managing Professional. There are significant changes between ITIL v3 and ITIL 4, so most like to sit the bridging course.

ITIL® 4 Foundation Bridge Training

€895Book now

ITIL® 4 Managing Professional Transition Module

€1795Book now

Total:

€2690Savings

Package Price:

€1995€695

This package usually costs €2690, why not book together and save €695
Most people buy as a package!

Dates & Prices

Select your course

Select your preferred delivery method

Choose a Region

Choose a Location

Choose a Month

Office Icon Attend your course from the office or home
Trainer Icon Interactive support from experienced trainers
Simple Icon Simple to setup and easy to use on any device
Tue 26th May 2020
Places available
Was: €1795
Now: €1495
Mon 1st Jun 2020
Places available
Was: €1795
Now: €1495
Sat 6th Jun 2020
Places available
€899
Eindhoven
Mon 8th Jun 2020
Places available
€1995
Mon 8th Jun 2020
Places available
Was: €1795
Now: €1495
Mon 15th Jun 2020
Places available
Was: €1795
Now: €1495
Sat 20th Jun 2020
Places available
€899
Mon 22nd Jun 2020
Places available
Was: €1795
Now: €1495
The Hague
Mon 22nd Jun 2020
Places available
€1995
Mon 29th Jun 2020
Places available
Was: €1795
Now: €1495
Utrecht
Mon 29th Jun 2020
Places available
€1995
Sat 4th Jul 2020
Places available
€899
Mon 6th Jul 2020
Places available
Was: €1795
Now: €1495
Mon 13th Jul 2020
Places available
Was: €1795
Now: €1495
Sat 18th Jul 2020
Places available
€899
Rotterdam
Mon 20th Jul 2020
Places available
€1995
Mon 20th Jul 2020
Places available
Was: €1795
Now: €1495
Amsterdam
Mon 27th Jul 2020
Places available
€1995
Mon 27th Jul 2020
Places available
Was: €1795
Now: €1495
Sat 1st Aug 2020
Places available
€899
Mon 3rd Aug 2020
Places available
Was: €1795
Now: €1495
Mon 10th Aug 2020
Places available
Was: €1795
Now: €1495
Eindhoven
Mon 10th Aug 2020
Places available
€1995
Sat 15th Aug 2020
Places available
€899
Mon 17th Aug 2020
Places available
Was: €1795
Now: €1495
Mon 24th Aug 2020
Places available
Was: €1795
Now: €1495
The Hague
Mon 24th Aug 2020
Places available
€1995
Sat 29th Aug 2020
Places available
€899
Utrecht
Mon 31st Aug 2020
Places available
€1995
Tue 1st Sep 2020
Places available
Was: €1795
Now: €1495
Rotterdam
Mon 7th Sep 2020
Places available
€1995
Mon 7th Sep 2020
Places available
Was: €1795
Now: €1495
Sat 12th Sep 2020
Places available
€899
Mon 14th Sep 2020
Places available
Was: €1795
Now: €1495
Mon 21st Sep 2020
Places available
Was: €1795
Now: €1495
Sat 26th Sep 2020
Places available
€899
Mon 28th Sep 2020
Places available
Was: €1795
Now: €1495
Amsterdam
Mon 28th Sep 2020
Places available
€1995
Mon 5th Oct 2020
Places available
Was: €1795
Now: €1495
Sat 10th Oct 2020
Places available
€899
Mon 12th Oct 2020
Places available
Was: €1795
Now: €1495
The Hague
Mon 12th Oct 2020
Places available
€1995
Mon 19th Oct 2020
Places available
Was: €1795
Now: €1495
Sat 24th Oct 2020
Places available
€899
Eindhoven
Mon 26th Oct 2020
Places available
€1995
Mon 26th Oct 2020
Places available
Was: €1795
Now: €1495
Mon 2nd Nov 2020
Places available
Was: €1795
Now: €1495
Sat 7th Nov 2020
Places available
€899
Rotterdam
Mon 9th Nov 2020
Places available
€1995
Mon 9th Nov 2020
Places available
Was: €1795
Now: €1495
Mon 16th Nov 2020
Places available
Was: €1795
Now: €1495
Utrecht
Mon 16th Nov 2020
Places available
€1995
Sat 21st Nov 2020
Places available
€899
Amsterdam
Mon 23rd Nov 2020
Places available
€1995
Mon 23rd Nov 2020
Places available
Was: €1795
Now: €1495
Eindhoven
Mon 30th Nov 2020
Places available
€1995
Mon 30th Nov 2020
Places available
Was: €1795
Now: €1495
Sat 5th Dec 2020
Places available
€899
The Hague
Mon 7th Dec 2020
Places available
€1995
Mon 7th Dec 2020
Places available
Was: €1795
Now: €1495
Mon 14th Dec 2020
Places available
Was: €1795
Now: €1495
Sat 19th Dec 2020
Places available
€899
Mon 21st Dec 2020
Places available
€899
Mon 28th Dec 2020
Places available
€899
Mon 11th Jan 2021
Places available
€899
Mon 8th Feb 2021
Places available
€899
Mon 8th Mar 2021
Places available
€899
Mon 19th Apr 2021
Places available
€899
Mon 17th May 2021
Places available
€899
Mon 14th Jun 2021
Places available
€899
Mon 12th Jul 2021
Places available
€899
Mon 9th Aug 2021
Places available
€899
Mon 13th Sep 2021
Places available
€899
Mon 11th Oct 2021
Places available
€899
Mon 8th Nov 2021
Places available
€899
Mon 13th Dec 2021
Places available
€899

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

Not sure

Key points about this course


Duration: 2 days*

Pre-course Reading: 2-5 Hours

Exam: Official Axelos ITIL® 4 Foundation Exam

Accredited: Yes

PDU's Awarded: 18

Support: 24/7


ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.


Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Google Logo
Samsung Logo
Shell Logo

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

HSBC Logo
Mercedes Logo

  Looking for more information?