ISO 21001 Training

Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 21001 Foundation Exam

ISO 21001 Foundation Training Course Outline

Module 1: Introduction to ISO 21001 

  • Introduction  
  • Scope 
  • Terms and Definitions 

Module 2: Educational Management 

  • What is Educational Management? 
  • Need of Educational Management 
  • Nature of Educational Management 
  • Principles of Educational Management 
  • Characteristics of Good Management 

Module 3: Process of Educational Management 

  • Educational Management as a Process 
    • Planning 
    • Organising 
    • Directing 
    • Controlling 
    • Evaluating

Module 4: Management at Different Levels 

  • Characteristics of Institutional Plan 
  • Aims and Objectives of Institutional Planning 
  • Management at Elementary Level Education 
  • Management at Secondary Level Education 
  • Management at Higher Level Education 
  • Records, Lesson Plan, Laboratory, and Library 
  • Role of Head in School or College Activities 

Module 5: SWOT Analysis 

  • Introduction to SWOT Analysis 
  • SWOT: Essential Tool for Strategic Planning 
  • Application of SWOT Analysis in Formulating Strategies 
  • Pros and Cons of Using SWOT in Strategic Planning

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Who should attend this ISO 21001 Foundation Training?

The ISO 21001 Foundation Training is suitable for a range of individuals who are interested in or involved with Educational Organisations Management Systems (EOMS) and want to gain a foundational understanding of ISO 21001:2018. Here are some of the professionals who should consider attending this training:

  • Education Administrators
  • School Principals and Directors
  • Quality Assurance Managers in Education
  • Academic Programme Coordinators
  • Teachers and Educators
  • Education Consultants
  • Professionals in Educational Organisations

Prerequisites of the ISO 21001 Foundation Training

There are no formal prerequisites for attending this ISO 21001 Foundation Course.

ISO 21001 Foundation Training Course Overview

ISO 21001 is an educational management standard that aims to standardise the management of educational organisations to ensure their proper working. The main purpose of this standard is to establish the support system for the acquisition and development of competence through teaching, learning, and research.

It brings a compacted management process and techniques for organisations that work in the educational sector. The individual will be able to do effective planning and execution for managing the organisation which will help them to achieve rapid and significant professional growth in this field.

In this 1-day ISO 21001 Foundation Training Course, delegates will gain knowledge about the management of educational. They will also gain a deep understanding of the process of educational management, SWOT analysis, and many more. Our highly expert trainers with years of teaching experience will conduct this training and help delegates to gain a comprehensive understanding of the concepts. 

Course Objectives

  • To get knowledge about educational management and its principles for effective analysis
  • To gain in-depth knowledge of planning, organising, directing, and controlling the organisation
  • To understand the different levels of management and their functions
  • To learn how to do SWOT analysis for effective and strategic planning
  • To acquire skills to do efficient controlling and evaluation for effective management
  • To learn the importance of strategic plans for the development of organisation

After completing this ISO 21001 Training, delegates will be able to formulate plans for effective management and strategic planning. They will also be able to do a SWOT analysis for proper evaluation of threats and opportunities.

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What's included in this ISO 21001 Foundation Training?

  • ISO 21001 Foundation Training Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 21001 Foundation Certificate
  • Digital Delegate Pack

Show moredown

ISO 21001 Foundation  Exam Information 

To achieve the ISO 21001 Foundation  Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

ISO 21001 Internal Auditor Exam

ISO 21001 Internal Auditor Training Course Outline

Module 1: Introduction to ISO 21001

  • Introduction
  • Scope
  • Terms and Definitions

Module 2: Educational Management

  • What is Educational Management?
  • Need of Educational Management
  • Nature of Educational Management
  • Principles of Educational Management
  • Characteristics of Good Management

Module 3: Process of Educational Management

  • Educational Management as a Process
    • Planning
    • Organising
    • Directing
    • Controlling
    • Evaluating

Module 4: Management at Different Levels

  • Characteristics of Institutional Plan
  • Aims and Objectives of Institutional Planning
  • Management at Elementary Level Education
  • Management at Secondary Level Education
  • Management at Higher Level Education
  • Records, Lesson Plan, Laboratory, and Library
  • Role of Head in School or College Activities

Module 5: SWOT Analysis

  • Introduction to SWOT Analysis
  • SWOT: Essential Tool for Strategic Planning
  • Application of SWOT Analysis in Formulating Strategies
  • Pros and Cons of Using SWOT in Strategic Planning

Module 6: Internal Audit

  • What is an Internal Audit?
  • Importance of Internal Audits
  • Types of Internal Audit
  • Internal Audit Vs External Audit
  • Internal Audit Process
  • 5 C’s
  • Internal Auditor Responsibilities

Module 7: Internal Auditing of an Educational Institute

  • Internal Audit Procedures
  • Fund Balances
  • Liabilities
  • Assets
  • Internal Auditor’s Role in Corporate Governance

Module 8: Context of the Organisation

  • Organisation and Its Context
  • Needs and Expectations of Interested Parties
  • Scope of the Management System for Educational Organisations
  • Management System for Educational Organisations (EOMS)

Module 9: Leadership

  • Leadership and Commitment
    • General
    • Focus on Learners and Other Beneficiaries
    • Additional Requirements for Special Needs Education
  • Policy
    • Developing the Policy
    • Communicating the Policy
    • Organisational Roles, Responsibilities, and Authorities

Module 10: PDCA Approach

  • What is the Plan-Do-Check-Act (PDCA) Cycle?
  • PDCA Cycle to Assure Quality in Leadership Education

Module 11: Risk Based Thinking

  • Importance of Risk Based Thinking
  • Threats and Opportunities
  • Benefits of Risk-Based Thinking
  • Technical Tools that will Help with Mitigating Risk

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Who should attend this ISO 21001 Internal Auditor Training?

The ISO 21001 Internal Auditor Training is intended for professionals involved in Quality Management Systems within educational institutions.

The professionals who will benefit from this course are as follows:

  • Quality Assurance Managers
  • Education Administrators
  • Educational Managers
  • Compliance and Audit Professionals
  • Quality Consultants
  • Educational Advisors
  • Curriculum Developers

Prerequisites of the ISO 21001 Internal Auditor Training

There are no formal prerequisites of the ISO 21001 Internal Auditor Training. However, a foundational understanding of Quality Management principles and ISO standards might be helpful.

ISO 21001 Internal Auditor Training Course Overview

ISO 21001 is an international standard that specifies the requirements of the Management System for Educational Organisation (EOMS). This standard must show that it can assist in developing competence through research, teaching, or learning. It aims to enhance the satisfaction of the learners, staff, and other beneficiaries through the appropriate use of its EOMS.

Education audits ensure that your college, university, or district complies with all applicable state and federal legislation. Studying this training allows learners to use management tools to provide educational products and services to meet learners’ requirements. Individuals with excellent academic auditing skills will get high-profile ranks in globally recognised organisations and claim upgraded earnings.

The Knowledge Academy’s 2-day ISO 21001 Internal Auditor Training Course provides delegates with a comprehensive knowledge of managing educational sites and their operations.  They will learn about different levels of institutional management to organise resources to attain chosen goals. This course will be delivered by our highly professional instructors with years of experience teaching ISO Courses.

Course Objectives

  • To support the acquisition and development of competence through learning
  • To determine the sequence and interaction of the management processes
  • To improve the system and assurance of conformity to the requirements
  • To assign the responsibilities and authorities for educational operations
  • To comply with applicable law and consistent with international norms
  • To eliminate the cause of nonconformity and prevent the recurrence

After completing this ISO 21001 Certification Training, delegates will be able to assess the governance policy of the management and report their effectiveness to the audit committee. They will also be able to address the opportunities and risks as determined following the ISO requirements.

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What’s included in this ISO 21001 Internal Auditor Training?

  • ISO 21001 Internal Auditor Exam
  • World-Class Training Sessions from Experienced Instructors
  • ISO 21001 Internal Auditor Certificate
  • Digital Delegate Pack

Show moredown

ISO 21001 Internal Auditor​ Exam Information 

To achieve the ISO 21001 Internal Auditor Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes

Show moredown

Online Instructor-led (3 days)

Online Self-paced (24 hours)

ISO 21001 Lead Implementer Exam

ISO 21001 Lead Implementer Training Course Outline

Module 1: Introduction to ISO 21001

  • Introduction
  • Scope
  • Terms and Definitions

Module 2: Educational Management

  • What is Educational Management?
  • Need of Educational Management
  • Nature of Educational Management
  • Principles of Educational Management
  • Characteristics of Good Management

Module 3: Process of Educational Management

  • Educational Management as a Process
    • Planning
    • Organising
    • Directing
    • Controlling
    • Evaluating

Module 4: Management at Different Levels

  • Characteristics of Institutional Plan
  • Aims and Objectives of Institutional Planning
  • Management at Elementary Level Education
  • Management at Secondary Level Education
  • Management at Higher Level Education
  • Records, Lesson Plan, Laboratory, and Library
  • Role of Head in School or College Activities

Module 5: SWOT Analysis

  • Introduction to SWOT Analysis
  • SWOT: Essential Tool for Strategic Planning
  • Application of SWOT Analysis in Formulating Strategies
  • Pros and Cons of Using SWOT in Strategic Planning

Module 6: Internal Audit

  • What is an Internal Audit?
  • Importance of Internal Audits
  • Types of Internal Audit
  • Internal Audit Vs External Audit
  • Internal Audit Process
  • 5 C’s
  • Internal Auditor Responsibilities

Module 7: Internal Auditing of an Educational Institute

  • Internal Audit Procedures
  • Fund Balances
  • Liabilities
  • Assets
  • Internal Auditor’s Role in Corporate Governance

Module 8: Context of the Organisation

  • Organisation and Its Context
  • Needs and Expectations of Interested Parties
  • Scope of the Management System for Educational Organisations
  • Management System for Educational Organisations (EOMS)

Module 9: Leadership

  • Leadership and Commitment
    • General
    • Focus on Learners and Other Beneficiaries
    • Additional Requirements for Special Needs Education
  • Policy
    • Developing the Policy
    • Communicating the Policy
    • Organisational Roles, Responsibilities, and Authorities

Module 10: PDCA Approach

  • What is the Plan-Do-Check-Act (PDCA) Cycle?
  • PDCA Cycle to Assure Quality in Leadership Education
  • Quality Improvement of Leadership Education Programme
  • Continuous and Gradual Quality Improvement and Goal Attainment Level

Module 11: Risk Based Thinking

  • Importance of Risk Based Thinking
  • Threats and Opportunities
  • Benefits of Risk-Based Thinking
  • Technical Tools that will Help with Mitigating Risk

Module 12: Planning

  • Actions to Address Risks and Opportunities
  • Educational Organisation Objectives and Planning to Achieve Them
  • Planning of Changes

Module 13: Support

  • Resources
    • General
    • Human Resources
    • Facilities
    • Environment for the Operation of Educational Processes
    • Monitoring and Measuring Resources
    • Organisational Knowledge
  • Competence
  • Awareness
  • Communication
    • Communication Purposes
    • Communication Arrangements
  • Documented Information
    • Creating and Updating
    • Control of Documented Information

Module 14: Operation

  • Operational Planning and Control
  • Requirements for the Educational Products and Services
  • Design and Development of the Educational Products and Services
  • Control of Externally Provided Processes, Products, and Services
  • Delivery of the Educational Products and Services
  • Release of the Educational Products and Services
  • Control of the Educational Nonconforming Outputs

Module 15: Measurement and Evaluation in Education

  • Introduction to Measurement
  • Types of Measurement
  • Characteristics of Good Measurement Tool
  • Nature of Educational Measurement and Evaluation
  • Characteristics of Evaluation
  • Evaluation from Educational Angle
  • Measurement Methods
  • Need for Measurement and Evaluation in Education

Module 16: Performance Evaluation

  • Monitoring, Measurement, Analysis and Evaluation
    • Satisfaction of Learners, Other Beneficiaries and Staff
    • Other Monitoring and Measuring Needs
    • Methods for Monitoring, Measurement, Analysis, and Evaluation
    • Analysis and Evaluation
  • Internal Audit
  • Management Review
    • Management Review Inputs
    • Management Review Outputs

Show moredown

Who should attend this ISO 21001 Lead Implementer Training Course?

This ISO 21001 Lead Implementer Training Course is designed for professionals responsible for setting up, maintaining, or managing an educational organisation based on the ISO 21001 standards. However, this training course is especially beneficial for the following professionals:

  • Management Representatives
  • Quality Assurance Managers
  • Educational Administrators
  • Project Managers
  • Educational Researchers
  • Human Resources Personnel
  • Internal Auditors

Prerequisites of the ISO 21001 Lead Implementer Training Course

There are no formal prerequisites for this ISO 21001 Lead Implementer Course. However, a basic understanding of ISO standards, educational, and management systems would be beneficial for the delegates. 

ISO 21001 Lead Implementer Training Course Overview

The ISO 21001 Lead Implementer Course is designed to equip professionals with the essential knowledge and skills required to implement and manage an Educational Organisation Management System (EOMS) based on ISO 21001. This standard aims to enhance the educational methods and processes within organisations, ensuring efficient and effective learning environments that meet educational and quality management standards.

This training helps learners to work with the PDCA approach which includes the PDCA cycle to assure quality in leadership education and continuous gradual quality improvement and goal attainment level. Pursuing this training helps individuals get equipped with the necessary skills and techniques to enhance their career opportunities and ultimately increase their earnings.

The Knowledge Academy’s 3-day ISO 21001 Lead Implementer Training Course provides delegates with comprehensive knowledge about implementing an educational management system to execute an effective education system. During this training, they will learn the importance of education management to promote and sustain effective teaching and learning. They will also understand how to provide periodic feedback to the employees.

Course Objectives

  • To understand the framework of ISO 21001 and its application in the educational sector
  • To develop the necessary skills to perform an EOMS implementation effectively
  • To learn how to assess educational needs and align them with international standards
  • To enhance leadership skills in managing educational systems
  • To ensure continuous improvement and innovation in educational offerings
  • To prepare for compliance with regulatory requirements and certification processes

Upon completion of the ISO 21001 Training, delegates will be fully equipped to implement and manage an Educational Organisation Management System in line with international standards.

Show moredown

What’s included in this ISO 21001 Lead Implementer Training Course?

  • ISO 21001 Lead Implementer Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 21001 Lead Implementer Certificate
  • Digital Delegate Pack

Show moredown

ISO 21001 Lead Implementer Exam Information 

To achieve the ISO 21001 Lead Implementer Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  

Show moredown

Online Instructor-led (5 days)

Online Self-paced (40 hours)

ISO 21001 Lead Auditor Exam

ISO 21001 Lead Auditor Training Course Outline

Module 1: Introduction to ISO 21001

  • Introduction
  • Scope
  • Terms and Definitions

Module 2: Educational Management

  • What is Educational Management?
  • Need of Educational Management
  • Nature of Educational Management
  • Principles of Educational Management
  • Characteristics of Good Management

Module 3: Process of Educational Management

  • Educational Management as a Process
    • Planning
    • Organising
    • Directing
    • Controlling
    • Evaluating

Module 4: Management at Different Levels

  • Characteristics of Institutional Plan
  • Aims and Objectives of Institutional Planning
  • Management at Elementary Level Education
  • Management at Secondary Level Education
  • Management at Higher Level Education
  • Records, Lesson Plan, Laboratory, and Library
  • Role of Head in School or College Activities

Module 5: SWOT Analysis

  • Introduction to SWOT Analysis
  • SWOT: Essential Tool for Strategic Planning
  • Application of SWOT Analysis in Formulating Strategies
  • Pros and Cons of Using SWOT in Strategic Planning

Module 6: Internal Audit

  • What is an Internal Audit?
  • Importance of Internal Audits
  • Types of Internal Audit
  • Internal Audit Vs External Audit
  • Internal Audit Process
  • 5 C’s
  • Internal Auditor Responsibilities

Module 7: Internal Auditing of an Educational Institute

  • Internal Audit Procedures
  • Fund Balances
  • Liabilities
  • Assets
  • Internal Auditor’s Role in Corporate Governance

Module 8: Context of the Organisation

  • Organisation and Its Context
  • Needs and Expectations of Interested Parties
  • Scope of the Management System for Educational Organisations
  • Management System for Educational Organisations (EOMS)

Module 9: Leadership

  • Leadership and Commitment
    • General
    • Focus on Learners and Other Beneficiaries
    • Additional Requirements for Special Needs Education
  • Policy
    • Developing the Policy
    • Communicating the Policy
    • Organisational Roles, Responsibilities, and Authorities

Module 10: PDCA Approach

  • What is the Plan-Do-Check-Act (PDCA) Cycle?
  • PDCA Cycle to Assure Quality in Leadership Education
  • Quality Improvement of Leadership Education Programme
  • Continuous and Gradual Quality Improvement and Goal Attainment Level

Module 11: Risk Based Thinking

  • Importance of Risk Based Thinking
  • Threats and Opportunities
  • Benefits of Risk-Based Thinking
  • Technical Tools that will Help with Mitigating Risk

Module 12: Planning

  • Actions to Address Risks and Opportunities
  • Educational Organisation Objectives and Planning to Achieve Them
  • Planning of Changes

Module 13: Support

  • Resources
    • General
    • Human Resources
    • Facilities
    • Environment for the Operation of Educational Processes
    • Monitoring and Measuring Resources
    • Organisational Knowledge
  • Competence
  • Awareness
  • Communication
    • Communication Purposes
    • Communication Arrangements
  • Documented Information
    • Creating and Updating
    • Control of Documented Information

Module 14: Operation

  • Operational Planning and Control
  • Requirements for the Educational Products and Services
  • Design and Development of the Educational Products and Services
  • Control of Externally Provided Processes, Products, and Services
  • Delivery of the Educational Products and Services
  • Release of the Educational Products and Services
  • Control of the Educational Nonconforming Outputs

Module 15: Measurement and Evaluation in Education

  • Introduction to Measurement
  • Types of Measurement
  • Characteristics of Good Measurement Tool
  • Nature of Educational Measurement and Evaluation
  • Characteristics of Evaluation
  • Evaluation from Educational Angle
  • Measurement Methods
  • Need for Measurement and Evaluation in Education

Module 16: Performance Evaluation

  • Monitoring, Measurement, Analysis and Evaluation
    • Satisfaction of Learners, Other Beneficiaries and Staff
    • Other Monitoring and Measuring Needs
    • Methods for Monitoring, Measurement, Analysis, and Evaluation
    • Analysis and Evaluation
  • Internal Audit
  • Management Review
    • Management Review Inputs
    • Management Review Outputs

Module 17: On-Site Audit Process

  • Audit Team Preparation Meeting
  • Opening Meeting        
  • Orientation Tour
  • Detailed Evaluation     
  • Management Interviews
  • Worker Interviews      
  • Analysis of Findings
  • Daily Wrap Up Meetings
  • Closing Meeting           

Module 18: Conduct Academic and Administrative Audit (AAA)

  • Introduction to Academic and Administrative Audit
  • Aim of Academic and Administrative Audit (AAA)
  • Steps to Conduct an Academic and Administrative Audit (AAA)

Module 19: Audit Report

  • Contents of an Audit Report
  • Opinion in an Audit Report
  • Emphasis of Matter Paragraph in an Audit Report
  • Best Practices for Writing a Digestible Audit Report

Module 21: Improvement

  • Nonconformity and Corrective Action
  • Continual Improvement
  • Opportunities for Improvement

Show moredown

Who should attend this ISO 21001 Lead Auditor Training Course?

This ISO 21001 Lead Auditor Training Course is designed to equip participants with the skills and knowledge needed to perform audits by applying ISO 21001 audit principles, procedures, and techniques. However, this training course is especially beneficial for the following professionals:

  • Quality Managers
  • Internal Auditors
  • Lead Auditors
  • ISO Consultants
  • Compliance Officers
  • Educational Administrators
  • Educators

Prerequisites of the ISO 21001 Lead Auditor Training Course

There are no formal prerequisites for this ISO 21001 Lead Auditor Course. However, a basic understanding of ISO, Quality Management, and awareness of educational sector processes would be beneficial for the delegates.

ISO 21001 Lead Auditor Training Course Overview

ISO 21001 is a Management System for Educational Organisation (EOMS) which aims to enhance learners and staff’s satisfaction with effective applications and improvement processes. These organisations provide educational products and services for meeting learner’s necessary requirements. It also gives guidance to standardise the delivery of education and stimulate excellence with social and ethical responsibilities.

This training is beneficial to organisations in adopting new working methods and in providing high level education. During this training, individuals will receive the desired education which increases their competitiveness and credibility. Individuals with excellent auditing techniques will get high profile job with desired earnings.

The Knowledge Academy’s 5-day course teaches delegates about educational organisations and their effective services and products. During this training, delegates will learn about educational management at different levels. They will also learn to develop strategic planning for providing assessment tools through SWOT analysis.

Course Objectives

  • To standardise the educational system to meet learner’s requirements
  • To provide proper management for academic and non-academic activities
  • To learn SWOT analysis for building standard of organisations
  • To improve internal control and efficiency for minimising risks
  • To enhance leadership creativity value for better results
  • To understand how PDCA approach for solving business problems

At the end of this ISO 21001 Training Course, delegates will be able to provide management tools to educational organisations and establish policies and procedures. They will also be able to make decisions and will improve the learning outcomes of learners and staff.

Show moredown

What’s included in this ISO 21001 Lead Auditor Training Course?

  • ISO 21001 Lead Auditor Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 21001 Lead Auditor Certificate
  • Digital Delegate Pack

Show moredown

ISO 21001 Lead Auditor Exam Information

To achieve the ISO 21001 Lead Auditor Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes

Show moredown

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +44 1344 203999 or Enquire.

ISO 21001 Training FAQs

The ISO 21001 Certification is a standard for educational organisations, focusing on managing educational systems effectively and enhancing the satisfaction of learners, staff, and other beneficiaries.
There are no formal prerequisites to attend this ISO 21001 Course.
Benefits of ISO 21001 Courses include improved educational processes, enhanced learner satisfaction, better management of resources, and increased credibility for educational institutions.
We offer 24/7 support for ISO 21001 Certification through various channels like email, chat, or phone.
The duration of these courses span 1-4 days.
Yes, we provide self-paced ISO 21001 Training to accommodate different learning styles and schedules.
Job opportunities after ISO 21001 Certification include roles such as Education Administrators, Quality Assurance Managers, Curriculum Developers, and Educational Consultants.
Yes, we offer corporate training for ISO 21001 Certification Courses, which are tailored to meet the specific needs of organisations.
In ISO 21001 Training, you will learn about educational management systems, risk-based thinking, stakeholder engagement, and continuous improvement processes.
Those involved in educational institutions, including Administrators, Educators, Quality Managers, and Consultants, should attend ISO 21001 Training Courses.
If you're unable to access the ISO 21001 online certification, please contact our support team for assistance.
ISO 21001 Certification includes comprehensive curriculums, insightful training sessions with experienced instructors, examinations, and certificates upon completion of the courses.
The Knowledge Academy is the Leading global training provider for ISO 21001 Training.
The training fees for ISO 21001 Training in Nigeria starts from $3195.
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