Administrative Assistant Training in Durban

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Administrative Assistant Training

Durban

Excel in support roles with our Administrative Assistant Course in Durban. Organise schedules, manage correspondence, coordinate meetings, and provide executive support to enhance efficiency, maintain professionalism, and deliver exceptional administrative services across organisational functions.

Learn essential office skills to boost workplace efficiency and productivity
Understand best practices for communication, organisation, and problem-solving
Elevate your productivity skills with our Administrative Assistant Course

Dates & Prices

Administrative Assistant Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Administrative Assistant Training Course Outline

Module 1: Introduction

Introduction to Administrative Assistant
Personal Best and Professional Best
Improving Your Assertiveness
Learning to Say No
Self-Management
Time Management and To-Do List
Listening and Asking Questions
Taking Care of Company Property
Good Organisational System
Filling System and Virtual Environment
Setting and Managing Information

Module 2: Productivity Tools

Productivity Mind Map
Defining Your Priorities
80/20 Rule
Productivity Tools

Module 3: Business Etiquette

Making that Great First Impression
Fear of Embarrassment
Handshake
Business Card Etiquette
Skill of Making Small Talk
Business Dining
Demonstration of Business Dining
Telephone and Meeting Etiquette
Netiquette: Do not Send and Offend
Stakeholder Management

Module 4: Management of Time in a Smart Way

Plan Your Day Right
Outline Your Day
Truth About Multitasking
Create Routines and Stopping Procrastination
Eisenhower Principle
Pomodoro Technique
Time Management Tools

Module 5: Business Writing and Note-Taking System

Why Write?
Three Cs
Word Agreement
Active and Passive Voice
Sentences and Sentence Types
Readability
Practical Language and Punctuation
Writing Business Letters and Its Parts
Managing Specific Requests
Writing Proposals
Reports
Referencing
Spelling and Proofreading
Editing and Revising
Presenting-Substance
Audio Players

Module 6: Using Business and Excel Spreadsheet

Excel 101
Customising the Worksheet
Sorting
Conditional Formatting
Duplicates
Extracting the Information Needed by You
Combining and Filtering

Module 7: Dealing with Difficult People

Reciprocal Relationships
Agreement Frame
Conflict Management
Preventing Problems & Changing Yourself
Causes of Difficult Behaviour
Five-Step Process
Managing Anger
De-stress: Options Helping you to Keep Calm

Module 8: Minute Taker’s Workshop

Role of Minute Taker
Skills of a Minute Taker
Meeting Agreements
Note Taking Methods
Note Taking
Writing and Editing Minutes
Minutes Styles
Taking Minutes in Interactive Meeting
Techniques for Preparing Minutes
Meeting Book
Asana and Evernote

Module 9: Networking

What is Networking?
Benefits of Networking

Who Should Attend this Administrative Assistant Training?

This Administrative Assistant Training Course is designed for anyone who wants to learn about the skills involved in becoming an excellent Administrative Assistant. This course can be beneficial for a wider range of professionals, including:

Administrative Assistants
Executive Assistants
Personal Assistants
Office Managers
Secretaries
Receptionists
Team Coordinators
Administrative Coordinators

Prerequisites of the Administrative Assistant Training

There are no formal prerequisites for the Administrative Assistant Training Course. However, a basic understanding of office procedures and business communication would be beneficial for the delegates.

Administrative Assistant Training Overview

Administrative Assistant Course in Durban introduces the essential skills to support business operations efficiently. It covers communication, scheduling, document management, and coordination, equipping learners for effective administrative roles.

Delegates develop skills in organising workloads, managing information, preparing business documents, coordinating meetings, and improving workplace productivity. They learn practical techniques to perform administrative responsibilities with confidence and professionalism.

This 1-Day course offered by The Knowledge Academy enables delegates to apply administrative skills in office and business environments. Delegates can manage daily administrative tasks and contribute to an organised and efficient workplace.

Administrative Assistant Training Course Objectives

To develop time management and organisational skills
To enhance communication abilities, both written and verbal
To manage office documentation and correspondence efficiently
To utilise office software and tools proficiently
To improve problem-solving and decision-making skills
To coordinate meetings and events effectively

Upon completion of the Administrative Assistant Course, delegates will possess practical skills that can significantly enhance their performance in real-world administrative roles, contributing to increased efficiency and professionalism in the workplace.

What’s Included in this Administrative Assistant Training?

World-Class Training Sessions from Experienced Instructors
Administrative Assistant Certificate
Digital Delegate Pack

Train Your Workforce

Looking for Administrative Assistant Training in-house or onsite training in Durban? We specialise in corporate group training and bulk bookings for organisations of all sizes in Durban. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Durban venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Durban is the second populated metropolitan area in South Africa, with around 590,000 inhabitants. The city has the busiest port in South Africa, and has the second most important manufacturing industry. Durban is located on the Indian Ocean coast of the continent. The city is very ethnically diverse with the largest ethnic group being the Zulus. There are around 27.9% of the population that are unemployed.Durban has several private schools within the city including, Al Falaah College, Clifton School, Crawford College, Crawford College and Deutsche Schule Durban.The University of KwaZulu-Natal has around 37,000 students enrolled within the five campuses. There are four colleges within the university including, Agriculture, Engineering and Science, Health Sciences and Law and Management Studies.

Ways to take Administrative Assistant Training in Durban

Online Instructor-Led Learning

Online Self-Paced Learning

Classroom Based Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Administrative Assistant Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access Administrative Assistant Training in Durban delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Administrative Assistant Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Administrative Assistant Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Administrative Assistant Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access Administrative Assistant Training resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access Administrative Assistant Training in Durban from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective Administrative Assistant Training that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's Administrative Assistant Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Administrative Assistant Training sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Administrative Assistant Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our Administrative Assistant Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Administrative Assistant Training Schedule in Durban

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Fri 11th Sep 2026

View Price

1 day

Online Instructor-Led

Book now

Fri 4th Dec 2026

View Price

1 day

Online Instructor-Led

Book now

Package deals for Administrative Assistant Training in Durban

Our training experts have compiled a range of course packages on a variety of categories in Administrative Assistant Training, to boost your career. The packages consist of the best possible qualifications with Administrative Assistant Training, and allows you to purchase multiple courses at a discounted rate.

Administrative Assistant Training in Durban FAQs

What is an Administrative Assistant?

An Administrative Assistant is a professional who supports daily business operations by managing schedules, preparing documents, coordinating meetings, and handling office administration. They play an important role in keeping organisations organised and efficient.

Who should attend this Administrative Assistant Course?

This Administrative Assistant Course is suitable for aspiring Administrative Assistants, Office Administrators, Receptionists, Executive Assistants, and business support professionals. It is also ideal for anyone looking to strengthen their administrative and organisational skills.

Do you offer 24/7 support to delegates registered for this Administrative Assistant Course?

Yes, at The Knowledge Academy, one of the top training provider, we offer 24/7 support via phone & email before attending, during, and after the Administrative Assistant Course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

What job opportunities will one get on completing the Administrative Assistant Certification Training?

This Administrative Assistant Training supports roles such as Administrative Assistant, Office Administrator, Executive Assistant, Receptionist, Personal Assistant, Office Coordinator, and Administrative Officer. It also strengthens your skills for a wide range of business support positions.

What is the next step after completing the Administrative Assistant Course?

After completing this Administrative Assistant Course, you can apply your skills in administrative roles or continue developing your expertise through advanced business and management training. Ongoing learning helps broaden your career opportunities.

What topics are covered in the Administrative Assistant Course?

The Administrative Assistant Course covers business communication, time management, business writing, Microsoft Excel, meeting administration, business etiquette, productivity tools, and minute taking. It also develops practical skills for effective office administration.

Do you offer online or self-paced Administrative Assistant Training?

Yes, The Knowledge Academy provides a self-paced option for this Administrative Assistant Training, allowing delegates to study at their own convenience. We also offer an online instructor-led option for delegates who prefer live trainer guidance, structured sessions, and interactive learning support.

What is the significance of holding an Administrative Assistant Certification?

An Administrative Assistant Certification demonstrates your knowledge of essential administrative practices and workplace skills. It also enhances your professional credibility and supports career progression.

Can I access materials from multiple devices?

Yes, you can access the Administrative Assistant Training Course materials from multiple devices, allowing you to study and review content on various platforms such as laptops, tablets, or smartphones, providing flexibility and convenience in managing your learning experience.

How can I register for this Administrative Assistant Training?

You can register for this Administrative Assistant Training Course through The Knowledge Academy's website or by contacting our team. Our team will guide you through the registration process and course options.

Will I receive a certification after completing this Administrative Assistant Course?

Yes, after completing this Administrative Assistant Course, you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material. It also highlights your administrative skills and supports your professional development.

Why choose The Knowledge Academy in Durban over others?

The Knowledge Academy stands out as a trusted training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Administrative Assistant Training in Durban?

The training fees for Administrative Assistant Training in Durban starts from R30495

Which is the best training institute/provider of Administrative Assistant Training in Durban?

The Knowledge Academy is one of the Leading global training provider for Administrative Assistant Training.

What are the best PA and Secretarial Courses courses in Durban?

Please see our PA and Secretarial Courses courses available in Durban

Customers Reviews

Anne-Sophie Josse

My trainer explain everything well and gave good examples for each points viewed.

Ibtihal Bencheikh

The instructor was professional and

Carlina Hess

Anupama is great . She has real life experiences within an organisation which makes this course relatable. She shows a lot of empathy and understanding.

Sharon Volker

Approachable, friendly and knowledgeable

Jannine Clark

The course was pitched at a good level and the trainer was knowledgeable and enthusiastic.

Request For Pricing

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Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water