Microsoft 365 Training | Microsoft 365 Fundamentals Training in Cape Town

Microsoft 365 Fundamentals MS900 Course Outline

Module 1: Describe Cloud Computing

• Introduction to Microsoft Azure Fundamentals
• Introduction to Cloud Computing
• What Is Cloud Computing
• Shared Responsibility Model
• Define Cloud Models
• Describe the Consumption-Based Model

Module 2: Describe the Benefits of Using Cloud Services

• Introduction
• Benefits of High Availability and Scalability in the Cloud
• Benefits of Reliability and Predictability in the Cloud
• Benefits of Security and Governance in the Cloud
• Benefits of Manageability in the Cloud

Module 3: Describe Cloud Service Types

• Introduction
• Describe Infrastructure as a Service
• Describe Platform as a Service
• Describe Software as a Service

Module 4: What Is Microsoft 365?

• Introduction
• Describe the Differences Between Office 365 and Microsoft 365
• Describe Windows 365
• Microsoft 365 Empowers Workers in This Hybrid World of Work
• Explore Microsoft 365 Tenant

Module 5: Describe Productivity Solutions of Microsoft 365

• Introduction
• Describe the Productivity Capabilities and Benefits of Microsoft 365
• Describe Microsoft 365 Apps
• Describe Work Management Tools in Microsoft 365
• Describe Additional Microsoft 365 Productivity Apps

Module 6: Describe Collaboration Solutions of Microsoft 365

• Introduction
• Describe the Collaboration Capabilities and Benefits of Microsoft 365
• How Microsoft Teams Promotes Collaboration and Enhances Teamwork
• Describe the Microsoft Viva Apps
• Describe How Yammer Helps Communities Connect and Grow

Module 7: Endpoint Modernisation, Management Concepts, and Deployment Options in Microsoft 365

• Introduction
• Describe the Endpoint Management Capabilities of Microsoft 365
• Compare the Differences of Windows 365 and Azure Virtual Desktop
• Deployment and Release Models for Windows-as-a-Service (WaaS)
• Identify Deployment Methods and Update Channels for Microsoft 365 Apps

Module 8: Describe Analytics Capabilities of Microsoft 365

• Introduction
• Capabilities of Viva Insights
• Capabilities of the Microsoft 365 Admin Center and Microsoft 365 User Portal
• Reports Available in the Microsoft 365 Admin Center and Others

Module 9: Describe the Function and Identity Types of Microsoft Entra ID

• Introduction
• Describe Microsoft Entra ID
• Describe Types of Identities
• Describe Hybrid Identity
• Describe External Identities

Module 10: Describe Access Management Capabilities of Microsoft Entra ID

• Introduction
• Describe Conditional Access
• Describe Microsoft Entra Roles and Role-Based Access Control (RBAC)

Module 11: Describe Threat Protection with Microsoft 365 Defender

• Introduction
• Describe Microsoft 365 Defender Services
• Describe Microsoft Defender for Office 365
• Describe Microsoft Defender for Endpoint
• Describe Microsoft Defender for Cloud Apps
• Describe Microsoft Defender for Identity
• Describe Microsoft Defender Vulnerability Management
• Describe Microsoft Defender Threat Intelligence
• Describe the Microsoft 365 Defender Portal

Module 12: Describe Security Capabilities of Microsoft Sentinel

• Introduction
• Define the Concepts of SIEM and SOAR
• Threat Detection and Mitigation Capabilities in Microsoft Sentinel
• Describe Microsoft Security Copilot

Module 13: Compliance Management Capabilities in Microsoft Purview

• Introduction
• Describe the Microsoft Purview Compliance Portal
• Describe Compliance Manager
• Describe Use and Benefits of Compliance Score

Module 14: Microsoft’s Service Trust Portal and Privacy Capabilities

• Introduction
• Describe the Offerings of the Service Trust Portal
• Describe Microsoft's Privacy Principles
• Describe Microsoft Priva

Module 15: Describe Microsoft 365 Pricing, Licensing, and Billing Options

• Introduction
• Explore Pricing Models for Microsoft Cloud Services
• Explore the Billing and Bill Management Options
• Explore the Available Licensing and Management Options

Module 16: Describe Support Offerings for Microsoft 365 Services

• Introduction
• Explore Support Options for Microsoft 365 Services
• Explain Service Level Agreement (SLAs) Concepts
• Identify How to Track the Service Health Status
• Explore How Organisations Can Share Feedback on Microsoft 365 Services

Who should attend this Microsoft 365 Fundamentals MS900 Training Course?

The Microsoft 365 Fundamentals MS900 Course is designed for individuals who want to gain a foundational understanding of Microsoft 365, a cloud-based productivity suite and collaboration tools. A variety of professionals can benefit from this course, such as:

• Business Users
• Office Workers
• Administrative Staff
• Technical Consultants
• Technical Support Staff
• Business Owners
• Technical Recruiters

Prerequisites of the Microsoft 365 Fundamentals MS900 Training Course

There are no formal prerequisites to attend this course. However, general knowledge of networking, computing, and cloud concepts can be beneficial.

Microsoft 365 Fundamentals MS900 Course Overview

Microsoft 365 Fundamentals (MS-900) is an essential course for those seeking foundational knowledge of Microsoft 365 services, cloud computing, and security. It provides a comprehensive understanding of core concepts, helping delegates grasp the benefits of Microsoft 365 solutions in a professional environment. This course enhances career prospects by equipping individuals with valuable insights into cloud adoption and digital transformation.

This course is designed for professionals looking to build a strong understanding of Microsoft 365, including IT administrators, business decision-makers, and those transitioning to cloud-based roles. It serves as a stepping stone for advanced Microsoft certifications and enables delegates to improve workplace efficiency through cloud-based collaboration, productivity, and security solutions. Gaining this knowledge can boost career opportunities in IT and business environments.

This 1-Day course, provided by The Knowledge Academy, is ideal for those looking to develop expertise in Microsoft 365 fundamentals. It covers key cloud concepts, services, security, compliance, and pricing structures. Understanding these aspects is crucial for making informed decisions in IT strategy and business operations. Delegates will gain confidence in Microsoft 365 capabilities, helping them contribute effectively to digital transformation within their organisations.

Course Objectives

• To introduce the core concepts and services of Microsoft 365
• To explain the considerations and benefits of adopting Microsoft 365 cloud services
• To demonstrate how to implement Microsoft 365 solutions for effective workplace collaboration
• To outline security, compliance, privacy, and trust in Microsoft 365
• To provide insights into Microsoft 365 subscriptions, licenses, billing, and support
• To prepare delegates for this certification exam

Upon completing this Microsoft Office 365 Training, delegates will not only have a solid grasp of Microsoft 365's fundamental concepts but will also be well-equipped to apply these insights in optimising their organisational processes. This accomplishment paves the way for further learning and proficiency in Microsoft 365, enhancing their professional capabilities and career prospects.

What’s included in this Microsoft 365 Fundamentals MS900 Training Course?

• World-Class Training Sessions from Experienced Instructors        
• Microsoft 365 Fundamentals MS900 Certificate
• Digital Delegate Pack