Create And Extend Custom Copilots In Microsoft Copilot Studio PL7008 Training in Durban

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Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course

Durban

Attain in-depth knowledge of managing topics and entities for conversational flows.
Understand how to integrate Copilots with Power Automate for advanced actions.
Become familiar with using Dataverse data in Copilot-driven conversational responses.

Dates & Prices

Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course Overview

Course syllabus

Who it’s for

What’s included

FAQs

Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course Outline

Module 1: Get Started With Microsoft Copilot Studio

Introduction
Get Started Working With Environments
Create Agents and Work With the Microsoft Copilot Studio Interface
Create Topics
Enhancing Productivity With Generative AI
Test Your Agents
Publish Agents and Analyse Performance

Module 2: Build an Initial Agent With Microsoft Copilot Studio

Introduction
Agent Creation
Agent Creation Using Conversational Builder
Generative Answers
Deploy Agents

Module 3: Manage Topics in Microsoft Copilot Studio

Introduction
Work With Agent Topics
Bot Framework Skills
Branch a Topic
Create Topics for Existing Support Content
Work With System Fallback Topics
Manage Topics

Module 4: Work With Entities and Variables in Microsoft Copilot Studio

Introduction
Work With Entities
Custom Entities
Use Entities in Conversations
Work With Variables
Reuse Variables Across Topics

Module 5: Build Effective Agents With Microsoft Copilot Studio

Introduction
Use Cases
Plan for Agents
Topics
Design Your Agent
Build Solutions
Build a Conversational Agent
Validate and Iterate on Your Design

Module 6: Enhance Microsoft Copilot Studio Agents

Introduction
Use Power Automate to Add Actions
Agent Actions
Transfer Conversations to Agents by Using Omnichannel for Customer Service
Create Topics for Existing Support Content
Trigger Types
Analyse Agent Performance

Module 7: Create an Agent With Microsoft Copilot Studio and Dataverse for Teams

Introduction
Create Your First Agent
Create and Modify Topics
Add Inputs Variables and Conditions
Call an Action to Pull in Dataverse for Teams Data
Publish and Share Your New Agent

Module 8: Build an Autonomous Agent in Copilot Studio

Introduction
Bring Autonomous Agents into the Enterprise
Create Your First Autonomous Agent
Test and Refine the Autonomous Agent
Deploy an Agent in a Live Environment

Module 9: Guided Project - Create Agents With Microsoft Copilot Studio

Introduction
Prepare
Create Custom Tables
Build an Agent in Microsoft Copilot Studio With the New AI Capabilities
Create and Manage Topics
Set Up Generative AI

Who Should Attend this Introduction to Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008)?

This Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course is designed for anyone who wants to create and extend custom Copilots using the tools and functionalities provided by Microsoft Copilot Studio. However, this training will be beneficial for:

AI Developers
Customer Service Managers
Business Analysts
Automation Specialists
IT Support Engineers
Digital Transformation Consultants
Chatbot Developers

Prerequisites of the Introduction to Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008)

There are no formal prerequisites for attending this Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course.

Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) Course Overview

Create and Extend Custom Copilots in Microsoft Copilot Studio (PL-7008) is a specialised training course that teaches participants how to design, build, and enhance custom AI-powered Copilots using Microsoft Copilot Studio. The importance of this course lies in its ability to enable organisations to leverage AI for automating customer interactions, support processes, and improving user experiences. This training also provides career advantages for participants by making them competitive candidates for roles in AI development, customer experience design, and digital transformation.

In this 1-day training course, delegates will learn how to create and manage custom Copilots using Microsoft Copilot Studio, from setting up initial Copilots to integrating them with advanced features like Dataverse and Power Automate. Delegates will gain hands-on experience in deploying and refining Copilots to meet organisational needs, incorporating real-time data, and analysing performance for continuous improvement. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives

To build custom Copilots using Microsoft Copilot Studio
To configure entities and variables within Copilot conversations
To enhance Copilots with Power Automate and other integrations
To manage topics for streamlined and effective bot conversations
To analyse and optimise Copilot performance for better results

After attending this training, delegates will be able to independently create and extend custom Copilots that automate various business processes, from customer support to internal workflows. They will be proficient in using Microsoft Copilot Studio to manage topics, integrate actions, and leverage AI for conversational improvements.

What’s included in this Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course?

World-Class Training Sessions from Experienced Instructors
Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course Certificate
Digital Delegate Pack

Train Your Workforce

Looking for Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in-house or onsite training in Durban? We specialise in corporate group training and bulk bookings for organisations of all sizes in Durban. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Durban venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Durban is the second populated metropolitan area in South Africa, with around 590,000 inhabitants. The city has the busiest port in South Africa, and has the second most important manufacturing industry. Durban is located on the Indian Ocean coast of the continent. The city is very ethnically diverse with the largest ethnic group being the Zulus. There are around 27.9% of the population that are unemployed.Durban has several private schools within the city including, Al Falaah College, Clifton School, Crawford College, Crawford College and Deutsche Schule Durban.The University of KwaZulu-Natal has around 37,000 students enrolled within the five campuses. There are four colleges within the university including, Agriculture, Engineering and Science, Health Sciences and Law and Management Studies.

Ways to take Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Durban

Online Instructor-Led Learning

Online Self-Paced Learning

Classroom Based Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Durban delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Durban from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course Schedule in Durban

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Package deals for Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Durban

Our training experts have compiled a range of course packages on a variety of categories in Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course, to boost your career. The packages consist of the best possible qualifications with Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course, and allows you to purchase multiple courses at a discounted rate.

Create And Extend Custom Copilots In Microsoft Copilot Studio PL7008 Training in Durban FAQs

What is the purpose of the PL‑7008 course?

This course teaches learners how to create, configure, and extend custom copilots using Microsoft Copilot Studio, including designing topics, flows, and generative AI responses.

Are there any prerequisites for attending this course?

There are no formal prerequisites, although familiarity with Microsoft Copilot Studio and basic data modelling concepts can be beneficial for delegates.

Who should attend the PL‑7008 training?

The course is ideal for App Makers, Developers, and professionals who build, deploy, or maintain custom copilots within the Power Platform ecosystem.

What skills will I gain from completing this course?

Delegates will gain hands‑on skills in building agents, managing topics, working with entities and variables, and integrating copilots with Power Automate and Dataverse.

How is the PL‑7008 course delivered?

The course is delivered as a one‑day, instructor‑led training programme that includes guided labs, practical exercises, and hands‑on project work.

What can I build after completing this course?

You will be able to design, test, publish, and enhance AI‑driven copilots capable of handling conversational tasks, integrating external data, and supporting automated business workflows.

What is the cost/training fees for Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Durban?

The training fees for Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Durban starts from R44995

Which is the best training institute/provider of Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course in Durban?

The Knowledge Academy is one of the Leading global training provider for Create and Extend Custom Copilots in Microsoft Copilot Studio PL7008 Course.

What are the best Microsoft 365 Training courses in Durban?

Please see our Microsoft 365 Training courses available in Durban

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Flexible delivery methods are available depending on your learning style.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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