Root Cause Analysis Course | Root Cause Analysis Training in Johannesburg

Home

Courses

ITIL® Certification Training

Root Cause Analysis

Johannesburg

Root Cause Analysis Training in Johannesburg introduces learners to systematic problem-solving approaches that uncover underlying issues and prevent repeat failures. The topics cover investigative techniques, data analysis, and corrective planning. Resolve persistent service problems confidently and apply structured prevention methods.

Learn systematic problem-solving techniques for RCA
Understand underlying issues causing complex problems
Gain skills to prevent recurring issues with our Root Cause Analysis Training

Dates & Prices

Root Cause Analysis Overview

Course syllabus

Who it’s for

What’s included

FAQs

Root Cause Analysis Course Outline

Module 1: Introduction to Root Cause Analysis

What is Root Cause Analysis?
Casual Factors
Direct Cause Vs Root Cause
Goals of Root Cause Analysis
Root Cause Identification

Module 2: Improvement Methodologies

3 Cs
Eight Ds
PDCA (Plan, Do, Check, Act):
DMAIC
Kaizen
Kaizen Limitations
Kepner-Tregoe Analysis

Module 3: Gather and Manage Data

Overview
Data Collection
Gather Data

Module 4: Root Cause Analysis Techniques

Introduction
Five ‘Whys’
Cause and Effect
Pareto Analysis
Change Analysis
Barrier Analysis
Scatter Diagrams Correlation and Regression
Correlation and Causation
Forecasting
Pearson's Correlation Coefficient (R)
Regression Analysis with Scatter Diagrams
Events and Causal Factors Analysis / Flow (Process) Diagram
Fault Tree Analysis
Control Charts / Run Charts
Benefits of using a Control Chart
Run Charts

Module 5: Generate and Evaluate Effective Solutions

Effective Solution Process
7 Steps of Problem Solving
Edward De Bono and The Six Working Hats
De Bono’s Six Working Hats
Other Prioritisation/Consensus Tools

Who Should Attend this Root Cause Analysis Training?

This Root Cause Analysis Training is ideal for professionals responsible for identifying, resolving, and preventing operational issues in their organisation. This course can be beneficial for a variety of professionals, including:

Quality Assurance Professionals
Operations and Production Managers
Project Managers and Team Leaders
Safety and Risk Management Specialists
Process Improvement Specialists
Manufacturing and Engineering Staff

Prerequisites of this Root Cause Analysis Training

There are no formal prerequisites for attending this Root Cause Analysis Training. However, a basic understanding of problem-solving and analytical thinking will help delegates get the most out of the course.

Root Cause Analysis Training Overview

Root Cause Analysis Training explores structured methods for identifying the underlying causes of problems and inefficiencies. Delegates learn techniques that support continuous improvement and long-term prevention of recurring issues.

This training helps delegates strengthen problem-solving and process improvement capabilities across operations. By applying analytical tools and data-driven approaches, delegates enhance reliability and operational performance.

This 1-Day course offered by The Knowledge Academy enables delegates to apply root cause analysis techniques confidently. Delegates gain practical insight into tools such as 5 Whys, Pareto Analysis, Fishbone Diagrams, and Fault Tree Analysis.

Root Cause Analysis Training Course Objectives

To understand the role of root cause analysis in addressing recurring operational issues
To learn various RCA methodologies, techniques, and best practices
To develop skills in gathering relevant data and analysing causal factors
To identify and address the root causes of incidents and problems effectively
To formulate actionable recommendations to prevent recurrence and improve service reliability
To equip professionals with tools to support continuous improvement and long-term solutions

By the end of this Root Cause Analysis Training, delegates will be equipped to investigate problems thoroughly, identify root causes, and implement practical solutions that prevent recurrence and improve operational performance.

Root Cause Analysis (RCA) Career Impact Table

Career impact of Root Cause Analysis (RCA) Training with job roles and salary hike

Understand how RCA expertise enhances career progression across key IT and operations roles. As professionals develop investigative and problem-solving skills, they unlock higher-impact positions and salary growth.

Project Coordinator: Supports RCA by logging incidents and collecting data (10%–15% hike)
Incident Manager: Handles major incidents and initiates RCA processes (15%–20% hike)
Problem Manager: Leads RCA investigations and recommends solutions (20%–25% hike)
IT Operations Lead: Oversees preventative RCA across systems and teams (20%–30% hike)
QA/Testing Manager: Identifies root causes of test failures to enhance quality (15%–25% hike)
Service Delivery Manager: Focuses on service health and continuous improvement (25%–30% hike)

What’s Included in this Root Cause Analysis Training?

World-Class Training Sessions from Experienced Instructors
Certificate of Completion
Digital Delegate Pack

Train Your Workforce

Looking for Root Cause Analysis in-house or onsite training in Johannesburg? We specialise in corporate group training and bulk bookings for organisations of all sizes in Johannesburg. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Johannesburg venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Johannesburg, the capital of Gauteng is the largest city within South Africa. Johannesburg is one of fifty largest urban areas in the world. The city has around 950,000 inhabitants. The diamond and gold trade is a large source within the city within the Witwatersrand hills. The city has numerous collections of settlements they are called South-western Townships “Soweto”. The townships had a population of largely native African workers living on the outskirts of Johannesburg. The city has an unemployment rate of around 24.3%.Johannesburg has several higher educational institutes including public and private. Public universities within the city include, University of the Witwatersrand and the University of Johannesburg. The University of the Witwatersrand, has around 30,000 enrolled students studying over several campuses. The public research university provides students with the education of, Commerce, Law, Management, Engineering, Health Sciences, Humanities and Science. Other universities within the city include, University of the Witwatersrand and Gordon Institute of Business Science.

Ways to take Root Cause Analysis in Johannesburg

Online Instructor-Led Learning

Online Self-Paced Learning

Classroom Based Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Root Cause Analysis. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access Root Cause Analysis in Johannesburg delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Root Cause Analysis with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Root Cause Analysis industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Root Cause Analysis through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access Root Cause Analysis resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access Root Cause Analysis in Johannesburg from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective Root Cause Analysis that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's Root Cause Analysis Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Root Cause Analysis sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Root Cause Analysis Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our Root Cause Analysis offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Root Cause Analysis Schedule in Johannesburg

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Package deals for Root Cause Analysis in Johannesburg

Our training experts have compiled a range of course packages on a variety of categories in Root Cause Analysis, to boost your career. The packages consist of the best possible qualifications with Root Cause Analysis, and allows you to purchase multiple courses at a discounted rate.

Root Cause Analysis Course | Root Cause Analysis Training in Johannesburg FAQs

What is Root Cause Analysis (RCA)?

Root Cause Analysis is a systematic way of revealing the root causes of issues. It supports the prevention of relapse through the solution of the causes and not the symptoms.

Why is Root Cause Analysis (RCA) Training significant for businesses?

RCA Training assists organisations in minimising errors, improving processes, and increasing the efficiency of operations. It enhances quality decision-making and the prevention of problems in the long term.

Which essential skills and methodologies are included in Root Cause Analysis Certification Training?

You will learn skills and techniques such as 5 Whys, Pareto Analysis, Fishbone Diagrams, and Fault Tree Analysis. Root Cause Analysis is also effective incorporating such methodologies as PDCA, DMAIC, and Kaizen.

Are there any formal prerequisites for the Root Cause Analysis Certification Course?

There are no formal prerequisites to attend this Root Cause Analysis Certification. It can benefit learners who wish to enhance their ability to handle problems.

What does this training include?

In this course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What kind of support is available if I encounter challenges during Root Cause Analysis Online?

The Knowledge Academy offers support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

Will I get a certificate after completing this Root Cause Analysis Training?

Yes, delegates will receive a certification upon successful completion of the course. This validates your knowledge and skills in Root Cause Analysis.

What are the career opportunities after completing the Root Cause Analysis Course?

This course facilitates quality management, operations, engineering, and project management roles. It increases the employability of process improvement-based industries.

Why choose The Knowledge Academy in Johannesburg over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Root Cause Analysis in Johannesburg?

The training fees for Root Cause Analysis in Johannesburg starts from R30495

Which is the best training institute/provider of Root Cause Analysis in Johannesburg?

The Knowledge Academy is one of the Leading global training provider for Root Cause Analysis.

What are the best ITIL® Certification Training courses in Johannesburg?

Please see our ITIL® Certification Training courses available in Johannesburg

Customers Reviews

Olasunkanmi Adewusi

Registered Home Care Manager Nema Home Care Limited

The training was brilliant and highly interactive. My team really enjoyed the sessions and found them informative and engaging. We gained valuable insights from the content, and I would be very pleased to have the same trainer back for our next session.

Armoghan Shah

Infrastructure Manager (Problem Management) CVS Health

The training was very good and made me more knowledgeable about the process. I am now applying Root Cause Analysis techniques in my role, which has improved my ability to identify and resolve issues effectively.

Arlene Dsouza

Sarika is very friendly and explained the course material is a practical way, especially using examples in my field of work. She is very fluent is this scope.

Nathara Kalopita

Trainer is knowledgeable and is approachable.

Rhiannon Holmes

Really friendly, knowledgeable, enthusiastic trainer. I enjoyed this course in particular because of Simon

Caroline Nicolson

Simon was very engaging, gave plenty of opportunity to ask questions and clarify and any points

Levert Daniel

great instructor, easy to follow and easy to understand. He had live examples

Marcel Heaton

He really knew his subject and did a good job covering the material

Ben Russell

Great guy

Joseph Supples

She was very informative and on what she was teaching.

Request For Pricing

WHO WILL FUNDING THE COURSE?

My employer

I will

Not sure

+44

Courses Related to ITIL® Certification Training

ITIL® 4 Foundation Certification Course COBIT® Foundation ISO 22301 Certified Business Continuity Management ISO 55001 Foundation Training Certified Lean IT Training

Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Recognised by leading certification bodies, we deliver training you can trust.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water