ITIL® 4 Specialist Sustainability In Digital And IT Training ITIL® SDIT | ITIL - in Cape Town

ITIL® 4 Specialist: Sustainability in Digital and IT Training ITIL® SDIT Course Outline

Unit 1: Understand the Key Concepts of Sustainability

Module 1: Describe the Benefits of Sustainability for an Organisation

• Benefits of Sustainability

Module 2: Describe the Key Concepts of Sustainability

• What is Sustainability?
• Sustainability Models, Issues, and Concepts

Module 3: Explain the Purpose of the UN Sustainable Development Goals and their role in an Organisation’s Sustainability

• 17 UN Sustainable Development Goals
• Role of the UN SDGs for Sustainability Vision

Module 4: Explain the Purpose of the UN Global Compact Principles and their role in Organisations’ Sustainability

• Ten Principles of the UN Global Compact

Module 5: Describe the Triple Bottom Line Model and the Scope of Each of the Three Pillars

• Triple Bottom Line

Module 6: Describe the Concept of Externalities

• Impact of Sustainability Initiatives

Module 7: Describe the Key Challenges of Sustainability

• Growing Human Population
• Waste Management
• Greenhouse Gas Emission
• Digital Poverty
• Digital Carbon Footprint

Module 8: Describe the Key Sustainability Solutions

• Corporate Social Responsibility
• Responsible Sourcing
• Sustainable Consumption and Production
• Circular Economy

Unit 2: Understand the Value, Benefits, Costs, and Risks of Sustainability

Module 9: Describe the Purpose of a Materiality Assessment

• Materiality Assessment
• Why Conduct a Materiality Assessment?
• How to Conduct a Materiality Assessment?
• Materiality Assessment by DEFRA
• Materiality Assessment Outputs

Module 10: Describe the Key Sources of Organisational Sustainability Risks

• Sustainability Risk Assessment

Module 11: Describe the Key Organisation-Level Stakeholder Groups and their Expectations

• Stakeholders

Module 12: Describe the Key Types and Sources of Sustainability Standards and Regulations

• Regulations and Standards

Module 13: Explain the Role of Services and the Service Economy in Sustainability

• Other Kinds of Sustainable Business Model
• Approaches Supporting Sustainable Business Models

Module 14: Explain the Recommendations for Sustainability Return on Investment (ROI)/Value on Investment

• Return on Investment in Sustainability

Unit 3: How Digital and Information Technology Support Sustainability

Module 15: Explain the Role of Digital Technology in Sustainability

• Role of Technology in Sustainability
• Digital Transformation for Sustainability
• Sustainable IT

Module 16: Describe How Digital Technology Impacts Sustainability

• Digital Sustainability

Unit 4: Know How to Plan Sustainability for an Organisation

Module 17: Explain the Role of Sustainability in an Organisation’s Vision

• Business, Digital, and Sustainability Vision

Module 18: Describe the Key Due Diligence Considerations for Sustainability

• Diligence Analysis

Module 19: Explain the Key Concerns of Achieving Sustainability in a Volatile, Uncertain, and Complex Environment

• Principles-Based Approach Vs Procedures-Based Approach vs Model-Based Approach
• Using Cynefin and Sense-Making to Address Complexity

Module 20: Describe the Three Dimensions (Aspects) of Strategic Planning

• Sustainability Business Model
• Evolution of Sustainability Planning
• Sustainable Products and Services
• Designing Sustainable Products and Services
• Organisational Ecosystem

Module 21: Describe the Key Elements of an Organisational Sustainability Strategy

• Strategies for Sustainability

Module 22: Describe the Key Elements of Sustainability Culture

• Values and Culture

Module 23: Know How to Address Sustainability in an Organisation’s Vision

• Defining the Vision
• Triple Bottom Line for Vision

Unit 5: How Organisational Sustainability is Assessed, Maintained, and Improved

Module 24: Describe the Key Concepts of Measurement and Reporting

• Metrics and KPIs
• Common Sustainability Metrics

Module 25: Explain How the Following Support Sustainability

• Innovations
• Communication and Collaboration
• Governance and Audit

Module 26: Explain How the Following ITIL Practices Support Sustainability

• Organisational Change Management
• Strategy Management
• Software Development and Management
• Supplier Management

Who should attend this ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL®-SDIT) Training Course?

This ITIL® 4 Specialist: Sustainability in Digital and IT Course is ideal for anyone interested in learning how service organisations can address sustainability challenges related to their digital and IT strategies, tactics, and operations, with a focus on ITIL®'s Service Value Chain and ITIL® practices. This ITIL Certification Course training course is beneficial for these professionals:

• IT Managers
• Business Analysts
• Service Design Managers
• Supply Chain Managers
• Sustainability Officers and Managers
• Digital Transformation Leaders
• Cloud Service Managers and Strategists

Prerequisites of the ITIL® 4 Specialist: Sustainability in Digital and IT Training (ITIL®-SDIT) Course

There are no formal prerequisites for attending this ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL® SDIT) Training Course.

ITIL® 4 Specialist: Sustainability in Digital and IT Training (ITIL® SDIT) Course Overview

The ITIL® 4 Specialist: Sustainability in Digital and IT Training is a specialised course aimed at educating IT professionals on integrating sustainability practices into digital and IT operations. In today's rapidly changing world, sustainability has become a critical consideration for organisations striving to minimise their environmental impact and promote social responsibility.

IT Managers, Sustainability Officers, Digital Transformation Leaders, and anyone involved in IT operations should prioritise participating in the ITIL® 4 Specialist: Sustainability in Digital and IT Training. This ITIL Course is particularly relevant for professionals seeking to align IT initiatives with sustainability goals and contribute to environmental stewardship and corporate sustainability efforts.

This 2-day ITIL Certification covers a wide range of topics, including sustainable IT principles, green IT strategies, energy-efficient technologies, and sustainable procurement practices. Participants will learn how to assess the environmental impact of IT operations, develop sustainability strategies, and implement initiatives to reduce carbon footprint and promote environmental sustainability.

ITIL® 4 Specialist: Sustainability in Digital and IT Training (ITIL® SDIT) Training Course Objectives

• To understand sustainable practices in digital and IT services
• To implement circular economy principles in IT operations
• To minimise environmental impact and reduce waste
• To optimise resource usage in IT and digital services
• To develop strategies for sustainable IT service management
• To enhance corporate social responsibility through IT sustainability

Upon completion of the ITIL® Course, participants will be equipped with the knowledge, skills, and confidence needed to integrate sustainability practices into digital and IT operations effectively. They will be better prepared to drive environmental stewardship, promote social responsibility, and contribute to the long-term sustainability of their organisations and communities.

What’s included in this ITIL® 4 Specialist: Sustainability in Digital and IT Training Course?

• ITIL® 4 Specialist: Sustainability in Digital and IT Training ITIL® (SDIT) Examination
• World-Class Training Sessions from Experienced Instructors
• Digital Delegate Pack

ITIL® 4 Specialist Sustainability in Digital and IT Training (ITIL® SDIT) Exam Information 

The ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL® SDIT) Exam assesses participants' understanding of the ITIL® 4 concepts and practices related to sustainability in the context of digital and IT services. 

• Question Type: Multiple Choice 
• Total Questions: 35 
• Total Marks: 35 Marks 
• Pass Mark: 65% or 23/35 Marks 
• Duration: 60 Minutes 
• Open Book/ Closed Book: Closed Book