IT4IT™ 3 Foundation Certification Course in Durban

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IT4IT™ 3 Foundation

IT4IT™ 3 Foundation Certification Course

Durban

Build clarity across the full IT value chain with IT4IT™ 3 Foundation Certification
Improve alignment between business strategy, digital products, and IT operations
Gain a structured understanding of IT value streams and the IT4IT™ 3 Reference Architect

Dates & Prices

IT4IT™ 3 Foundation Certification Course Overview

Course syllabus

Who it’s for

What’s included

Exams

FAQs

IT4IT™ 3 Foundation Course Outline

Module 1: IT4IT™ 3 Overview

IT4IT Reference Architecture And the Approach it Uses
How Organisations Use the IT4IT Reference Architecture
How Suppliers Use the IT4IT Reference Architecture
List the Guiding Principles of the IT4IT Framework
Demonstrate Understanding of the IT Value Chain
Difference Between Primary and Supporting Activities in the IT Value Chain
Primary Activities of the IT Value Chain

Module 2: Definitions (Understand Key Terminology)

Service Lifecycle Data Object (Data Object)
IT Value Chain
Value Chain
Value Stream
Functional Component
Service Model Backbone Data Object
Relationship
System of Record

Module 3: Basic Concepts (Value Streams & Reference Architecture)

Describe an Overview of the:
- Strategy to Portfolio (S2P) Value Stream
- Requirement to Deploy (R2D) Value Stream
- Request to Fulfill (R2F) Value Stream
- Detect to Correct (D2C) Value Stream
Functional Components and Data Objects and Their Relationship
Scope of S2P
List S2P Value Propositions
List S2P Typical Activities
Understand the Scope of R2D
List R2D Value Propositions
List R2D Typical Activities
Understand the Scope of R2F
List R2F Value Propositions
List R2F Typical Activities
Understand the Scope of D2C
List D2C Value Propositions
List D2C Typical Activities
Explain the Four Pillars Anchoring the IT Value Chain
IT4IT Service Model
IT4IT Information Model
Service Lifecycle Data Objects
Difference Between Key and Auxiliary Data Objects
IT4IT Functional Model
Functional Components and How They Relate to IT Capability
Difference Between Primary and Secondary Functional Components
Interactions Between Functional Components and Data Objects

Module 4: IT4IT Core (The Reference Architecture at High Level)

Five Levels of IT4IT Abstractions and Identify Which Are Vendor-Agnostic and Vendor-Specific
Why an Informal Notation Was Chosen for Levels 1 and 2
Five Core Concepts Introduced at Reference Architecture Level 1
Level 1 Class Model
Objective of the IT4IT Reference Architecture as It Relates to Level 1
How the IT4IT Reference Architecture Uses the Value Stream Concept
Three Things a Functional Component Must Have
OMG Definition Aligned With The Service Life-Cycle Data Object
Identify The Components Of The IT Management System Of Record Fabric
Level 1 Reference Architecture Diagram
List The Four Additional Concepts At Reference Architecture Level 2
Explain the Level 2 Class Model
Level 2 Reference Architecture Diagram
Primary Method for Communicating the IT4IT Reference Architecture Specification at Level 3
Additional Concepts Introduced at Reference Architecture Level 3
Level 3 Reference Architecture Diagram Notation
Who Owns and Controls Levels 4 and 5 of the Reference Architecture
What Kind of Content Might Be Included in Level 4 and Level 5

Module 5: The Strategy to Portfolio Value Stream

Objectives of the Strategy to Portfolio (S2P) Value Stream
Benefits of Implementing S2P Value Stream for the Business
Explain the Purpose and Use of the:
- Enterprise Architecture Functional Component
- Policy Functional Component
- Proposal Functional Component
- Portfolio Demand Functional Component
- Service Portfolio Functional Component
- IT Investment Portfolio Auxiliary Functional Component

Module 6: Requirement to Deploy Value Stream

Goals and Key Objectives of the Request to Deploy (R2D) Value Stream
Benefits of Implementing R2D Value Stream for the Business
Explain the Purpose and Use of the:
- Project Functional Component
- Requirement Functional Component
- Service Design Functional Component
- Source Control Functional Component
- Build Functional Component
- Build Package Functional Component
- Release Composition Functional Component
- Test Functional Component
- Defect Functional Component

Module 7: Request to Fulfill Value Stream

Objectives of the Request to Fulfill (R2F) Value Stream
Benefits of Implementing R2F Value Stream for the Business
Primary and Secondary Functional Components of the R2F Value Stream
Explain the Purpose and Use of the:
- Engagement Experience Portal Components
- Consumption Functional Components
- Offer Management Functional Components
- Catalog Composition Functional Components
- Request Rationalisation Functional Components
- Fulfilment Execution Functional Components
- Usage Functional Components
- Charge-Back / Show-Back Functional Components
- Knowledge and Collaboration Supporting Function

Module 8: Detect to Correct Value Stream

Objectives of the Detect to Correct (D2C) Value Stream
Benefits of Implementing D2C Value Stream for the Business
Interactions with Other Value Streams
Explain the Purpose and Use of the:
- Service Monitoring Functional Component
- Event Functional Component
- Incident Functional Component
- Problem Control Functional Component
- Change Control Functional Component
- Configuration Management Functional Component
- Diagnostic and Remediation Functional Component
- Service Level Functional Component
List Other IT Operations Capabilities Not Part of the D2C Value Stream

Module 9: IT4IT Certification Program

IT4IT Certification Program, and Distinguish Between the Levels of Certification

Who Should Attend this IT4IT™ 3 Foundation Certification Course?

The IT4IT™ 3 Foundation Certification is designed to build a clear understanding of the IT4IT™ 3 Reference Architecture and the business of IT. It is well suited for delegates seeking structured insight into IT value streams, governance models, and end-to-end IT management. This certification is particularly valuable for:

IT Managers
Enterprise Architects
Solution Architects
IT Service Managers
Digital Product Managers
Portfolio Managers
IT Governance Professionals

Prerequisites of the IT4IT™ 3 Foundation Certification Course

There are no formal prerequisites for taking the IT4IT™ 3 Foundation Certification. This course is open to all delegates and does not require any prior certifications or experience.

IT4IT™ 3 Foundation Certification Course Overview

The IT4IT™ 3 Foundation Certification introduces the IT4IT™ 3 Reference Architecture, focusing on how organisations structure and manage the business of IT through standardised value streams, data models, and functional components that support end-to-end IT operations. This certification helps professionals strengthen architectural thinking, improve IT governance, and align digital products with business strategy using a recognised, data-driven enterprise framework.This 2-Day course offered by The Knowledge Academy equips delegates with the knowledge required to understand IT4IT concepts, apply value stream thinking, and confidently prepare for the IT4IT™ 3 Foundation Certification exam.

IT4IT™ 3 Foundation Certification Course Objectives

To understand the purpose, structure, and scope of the IT4IT™ 3 Reference Architecture
To explain IT value streams and how they support end-to-end IT management
To identify key functional components and data objects within the IT4IT™ 3 framework
To understand digital product management concepts aligned with IT4IT™ 3 principles
To support effective IT governance and alignment with business strategy

Upon completing this course, delegates will possess a clear understanding of IT4IT™ 3 concepts, value streams, and reference architecture components, enabling them to contribute effectively to structured, data-driven management of the business of IT.

What's Included in this IT4IT™ 3 Foundation Certification Course?

The IT4IT™ 3 Foundation Examination
World-Class Training from Experienced Instructors
IT4IT™ 3 Foundation Certificate
Digital Delegate Pack

IT4IT™ 3 Foundation Exam Information

The IT4IT™ 3 Foundation Certification validates foundational knowledge of the IT4IT Reference Architecture, focusing on value streams, data-driven IT management, and governance of the business of IT. The examination assesses understanding of core concepts, terminology, and structure defined in IT4IT Version 3.

Question Type: Multiple Choice
Total Questions: 40
Total Marks: 40 Marks
Duration: 60 minutes
Open Book / Closed Book: Closed Book

Train Your Workforce

Looking for IT4IT™ 3 Foundation Certification Course in-house or onsite training in Durban? We specialise in corporate group training and bulk bookings for organisations of all sizes in Durban. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Durban venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Durban is the second populated metropolitan area in South Africa, with around 590,000 inhabitants. The city has the busiest port in South Africa, and has the second most important manufacturing industry. Durban is located on the Indian Ocean coast of the continent. The city is very ethnically diverse with the largest ethnic group being the Zulus. There are around 27.9% of the population that are unemployed.Durban has several private schools within the city including, Al Falaah College, Clifton School, Crawford College, Crawford College and Deutsche Schule Durban.The University of KwaZulu-Natal has around 37,000 students enrolled within the five campuses. There are four colleges within the university including, Agriculture, Engineering and Science, Health Sciences and Law and Management Studies.

Ways to take IT4IT™ 3 Foundation Certification Course in Durban

Online Instructor-Led Learning

Classroom Based Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led IT4IT™ 3 Foundation Certification Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access IT4IT™ 3 Foundation Certification Course in Durban delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master IT4IT™ 3 Foundation Certification Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from IT4IT™ 3 Foundation Certification Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn IT4IT™ 3 Foundation Certification Course through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access IT4IT™ 3 Foundation Certification Course resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access IT4IT™ 3 Foundation Certification Course in Durban from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective IT4IT™ 3 Foundation Certification Course that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's IT4IT™ 3 Foundation Certification Course Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led IT4IT™ 3 Foundation Certification Course sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite IT4IT™ 3 Foundation Certification Course Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our IT4IT™ 3 Foundation Certification Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

IT4IT™ 3 Foundation Certification Course Schedule in Durban

Online Instructor-Led

Classroom

Onsite

Package deals for IT4IT™ 3 Foundation Certification Course

Our training experts have compiled a range of course packages on a variety of categories in IT4IT™ 3 Foundation Certification Course, to boost your career. The packages consist of the best possible qualifications with IT4IT™ 3 Foundation Certification Course, and allows you to purchase multiple courses at a discounted rate.

IT4IT™ 3 Foundation Certification Course in Durban FAQs

What is IT4IT™ 3 and why is it important?

IT4IT™ 3 Foundation is a reference architecture that standardises how organisations manage the business of IT using value streams, data models, and functional components.

Which industries benefit most from IT4IT™ 3 Foundation?

IT4IT™ 3 Foundation is widely used across IT services, finance, telecoms, healthcare, government, and large enterprises undergoing digital transformation.

How does IT4IT™ 3 Foundation support digital transformation?

It provides a structured, data-driven framework that connects strategy, product management, delivery, and operations across the IT value chain.

How is IT4IT™ 3 Foundation different from ITIL or COBIT?

IT4IT™ 3 Foundation focuses on architecture and data models, while ITIL and COBIT concentrate on service management practices and governance frameworks.

Can IT4IT™ 3 Foundation be implemented alongside existing IT frameworks?

Yes, IT4IT™ 3 Foundation is designed to integrate with frameworks such as ITIL, Agile, DevOps, and COBIT without replacing them.

What are IT value streams in IT4IT™ 3 Foundation ?

IT value streams represent the end-to-end flow of activities and data required to manage digital products and IT services effectively.

Why choose The Knowledge Academy in Durban over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for IT4IT™ 3 Foundation Certification Course in Durban?

The training fees for IT4IT™ 3 Foundation Certification Course in Durban starts from R47695

Which is the best training institute/provider of IT4IT™ 3 Foundation Certification Course in Durban?

The Knowledge Academy is one of the Leading global training provider for IT4IT™ 3 Foundation Certification Course.

What are the best IT4IT™ 3 Foundation courses in Durban?

Please see our IT4IT™ 3 Foundation courses available in Durban

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