ISO 9001 Lead Auditor Course - South Africa

ISO 9001 Lead Auditor Course Outline

Module 1: Definition and Fundamentals

• International Organisation for Standardisation (ISO)
• Introduction to ISO 9001
• Basic Terminology of Quality Management System (QMS)
• Principles of Quality Management System (QMS)
• ISO 9001 Family of Standards and Versions
• ISO 19011:2018
• Fundamentals of ISO 9001:2015

Module 2: Structure

• ISO 9001:2015 and its Clauses         
• Process Approach
• PDCA Cycle
• Layout Standards that Follow the PDCA
• Scope and Limitations
• Limitations of ISO 9001
• Benefits of ISO 9001

Module 3: Internal Audit Structure

• Auditing Types, Procedures, and Planning
• Auditing Techniques
• Phases of an Audit
• Assessment of Audit Reports and Documents

Module 4: Internal Auditor

• Roles
• Responsibilities
• Leadership Skills

Module 5: Audit Programme

• Audit Programme
• Process Audit Checklist

Module 6: Audit Report

• Audit Reports
• Audit Findings
• Follow-Ups

Module 7: Procedures

• Procedures in Reference to the 9001:2015
• Scope of QMS
• Objectives of a QMS
• Policies of a QMS

Module 8: Methods to Operate a QMS Efficiently

• Challenges Faced During Implementation
• Methods to Operate a QMS Efficiently
• Implementation Process

Module 9: Risk Management

• Risk and Opportunity
• Risk-Based Thinking
• Conducting Risk Assessments
• Risk Assessment Methodology
• Risk Assessment Implementation
• Risk Register

Module 10: Roles and Responsibilities of a Lead Implementer and Quality Team

• Roles and Responsibilities of a Lead Implementer and Quality Team
• How to Maintain QMS Structure?
• Corrective Actions
• Records
• Sequential Operation Process
• Measurement and Monitoring of Processes
• Controlling of Errors

Module 11: Lead Auditor Training

• Roles and Responsibilities of a Lead Auditor
• Team Selection and Planning
• Lead Auditor Requirements, Scope, and Procedures
• Design and Development
• Tips for Lead Auditors
• Report Preparation, Findings, Reconciliation, and Conclusions

Module 12: Audit Activities and Techniques

• Opening Meetings
• Daily Discussion Meetings
• Closing Meeting
• Presentation of Reports
• Non-Conformance Report
• Tools and Techniques

Module 13: Methods of Collecting Information

• Visual Observation
• Examination of Records
• Employee Interviews

Module 14: Certification

• Certification Process for Organisations
• Selecting an ISO 9001 Registrar
• Steps to Certification
• Prepare for the Certification Audits
• Stage 1 Audit
• Stage 2 Audit
• Re-Certification Audit

Who should attend this ISO 9001 Lead Auditor Course?

The ISO 9001 Lead Auditor Training Course is designed for experienced auditors, quality management professionals, and individuals responsible for leading and conducting audits of ISO 9001 Quality Management Systems. This ISO 9001 Certification Course can be beneficial for a wide range of professionals, including:

• Quality Control Managers
• Production Managers
• Auditors
• HR Managers
• Process Engineers
• Training Managers
• R&D Specialists

Prerequisites of the ISO 9001 Lead Auditor Course

There are no formal prerequisites for this ISO 9001 Lead Auditor Training Course. However, a strong foundation in Quality Management concepts and business processes can be beneficial for the delegates before attending this ISO 9001 Certification Course.

ISO 9001 Lead Auditor Course Overview

The ISO 9001 Lead Auditor Certification Course provides comprehensive training on conducting and managing first, second, and third-party audits of Quality Management Systems (QMS) against the ISO 9001 standards. Given the critical role of quality management in achieving business excellence, this ISO 9001 Certification Course is pivotal for professionals aiming to ensure that organisations meet and exceed the rigorous requirements of ISO 9001.

This advanced ISO 9001 Lead Auditor Training is essential for Quality Professionals, Auditors, Consultants, and anyone responsible for leading audits or overseeing a QMS. Proficiency in ISO 9001 and the ability to conduct effective audits are crucial for those seeking to help organisations optimise processes, increase efficiency, and enhance customer satisfaction. It is particularly beneficial for those looking to be lead auditors or quality managers within their organisations.

The Knowledge Academy 5-day intensive ISO 9001 Certification Course is designed to deepen delegates' understanding of the ISO 9001 standard's principles, practices, and techniques for auditing. Through theoretical knowledge and practical auditing exercises, delegates will learn how to plan, conduct, report, and follow up on a QMS audit. This hands-on approach for ISO 9001 Lead Auditor Training ensures that delegates can apply ISO 9001 standards effectively, manage audit teams, communicate findings, and promote continuous organisational improvement.

Course Objectives

• To develop a comprehensive understanding of ISO 9001 standards and requirements
• To acquire the skills needed for conducting effective audits against ISO 9001 standards
• To enhance knowledge of risk-based thinking and continual improvement principles
• To prepare and plan audit processes, including scheduling, documentation, and reporting
• To learn how to identify non-conformities and provide corrective action recommendations
• To improve communication skills required for conducting successful audits and interviews

After completing the ISO 9001 Certification Course, delegates will receive a certification on ISO 9001 Lead Auditor. This certification signifies their ability to conduct and lead QMS audits professionally, effectively, and in compliance with international standards. Certified professionals can support organisations in obtaining this certification, improving quality and efficiency.

What’s included in this ISO 9001 Lead Auditor Course?

• ISO 9001 Lead Auditor Examination
• World-Class Training Sessions from Experienced Instructors
• ISO 9001 Lead Auditor Certificate
• Digital Delegate Pack

ISO 9001 Lead Auditor Exam Information 

To achieve the ISO 9001 Lead Auditor, candidates will need to sit for an examination. The exam format is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 30 
• Total Marks: 30 Marks 
• Pass Mark: 50%, or 15/30 Marks 
• Duration: 40 Minutes
• Open Book/ Closed Book: Closed Book