CCNA Training | CCNP Collaboration Training Course in Durban

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CCNP Collaboration Training Course

Durban

Advance your networking career with CCNP Collaboration Certification in Durban. Learn to design, deploy, and troubleshoot Cisco collaboration systems. Develop advanced communication infrastructure skills to create secure, unified, and high-performing enterprise networks.

This CCNP Collaboration Certification builds skills in voice, video, and messaging systems
Master tools like Cisco Call Manager, Unity, and Collaboration Edge
Gain hands-on experience with real-world Cisco collaboration technologies

Dates & Prices

CCNP Collaboration Training Course Overview

Course syllabus

Who it’s for

What’s included

FAQs

CCNP Collaboration Training Course Outline

Module 1: Infrastructure and Design

Describe the Cisco On-Premises, Hybrid, and Cloud Collaboration Solution Design Elements Described in the SRND/PA
- Licensing (Smart, Flex)
- Sizing
- Bandwidth
- High Availability
- Disaster Recovery
- Dial Plan
- Security (Certificates, SRTP, TLS)
- QoS
Describe the Purpose of Edge Devices in the Cisco Collaboration Architecture Such as Expressway and Cisco Unified Border Element
Configure these Network Components to Support Cisco Collaboration Solutions
- DHCP
- NTP
- CDP
- LLDP
- LDAP
- TFTP
- Certificates
Troubleshoot these Network Components in a Cisco Collaboration Solution
- DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
- NTP
- LDAP Integration on Cisco UCM
Explain these Components to Support Cisco Collaboration Solutions
- SNMP
- DNS
- Directory Connector
Describe Webex Control Hub Features

Module 2: Protocols, Codecs, and Endpoints

Troubleshoot these Elements of a SIP Conversation
- Call Set Up and Tear Down
- SDP
- DTMF
Identify the Collaboration Codecs for a Given Scenario
Deploy SIP Endpoints
- Manual
- Self-Provisioning
- Bulk Administration Tool (BAT)
- Onboarding Cloud Devices
- Device Onboarding Via Activation Codes (MRA/On-Premises)
Troubleshoot SIP Endpoints
Describe SIP OAuth on Cisco UCM

Module 3: Cisco IOS XE Gateteway and Media Resources

Configure Voice Gateway Elements
- DTMF
- Voice Translation Rules and Profiles
- Codec Preference List
- Dial Peers
Troubleshoot ISDN PRI/BRI
Identify the Appropriate IOS XE Media Resources
Describe Cloud Calling Hybrid Local Gateway

Module 4: Call Control

Describe the Cisco UCM Digit Analysis Process
Implement Toll Fraud Prevention on Cisco UCM
Configure Globalised Call Routing in Cisco UCM
- Route Patterns (Traditional and +E.164)
- Translation Patterns
- Standard Local Route Group
- Transforms
- SIP Route Patterns
Describe Mobile and Remote Access (MRA)
Describe Webex Calling Dial Plan Features
- Locations and Numbers
- Outgoing and Incoming Permissions
- Transfer and Forwarding Restrictions

Module 5: QoS

Describe Problems that can Lead to Poor Voice and Video Quality
- Latency
- Jitter
- Packet Loss
- Bandwidth
Describe the QoS Requirements for Voice and Video
Describe the Class Models for Providing QoS on a Network
- 4/5 Class Model
- 8 Class Model
- QoS Baseline Model
Describe the Purpose and Function of these DiffServ Values as it Pertains to Collaboration
- EF
- AF41
- AF42
- CS3
- CS4
Describe QoS Trust Boundaries and their Significance in LAN-Based Classification and Marking
Describe and Determine Location-Based CAC Bandwidth Requirements
Configure LLQ
- Class Map
- Policy Map
- Service Policy

Module 6: Collaboration Applications

Configure Cisco Unity Connection Mailbox and MWI
Configure Cisco Unity Connection SIP Integration Options to Call Control
Describe Cisco Unity Connection Call Handlers
Deploy Webex App

Who Should Attend this CCNP Collaboration Training Course?

The CCNP Collaboration Certification Course is designed to equip professionals with the skills and knowledge required to deploy collaboration solutions that offer seamless communication experiences. This course can be beneficial for various professionals, including:

Network Engineers
Systems Engineers
Network Administrators
IP Network Engineers
Cisco Technology Specialists
Collaboration Engineers
Telecommunications Engineers

Prerequisites of the CCNP Collaboration Training Course

There are no formal prerequisites for attending this CCNP Collaboration Certification Course. However, professionals will find it beneficial to have three to five years of experience in implementing collaboration solutions, along with a basic understanding of CCNA, Ethernet, and TCP/IP networking concepts

CCNP Collaboration Training Course Overview

CCNP Collaboration Training introduces delegates to advanced network collaboration technologies and solution management. The training focuses on implementing, configuring, and troubleshooting complex collaboration environments using industry-relevant practices.

This training supports upskilling by strengthening design, implementation, and support capabilities across collaboration networks. Delegates build on foundational networking knowledge to enhance technical competence and career progression within IT environments.

This 4-Day course offered by The Knowledge Academy helps delegates apply CCNP Collaboration principles confidently in real-world scenarios. Delegates gain practical experience configuring, managing, and troubleshooting Cisco collaboration solutions through applied learning.

CCNP Collaboration Certification Course Objectives

To learn the principles and elements of Cisco Collaboration Solutions design
To configure network components and troubleshoot Cisco Collaboration Solutions
To deploy SIP endpoints and troubleshoot SIP conversations in collaboration scenarios
To configure Cisco IOS XE gateway elements and identify appropriate media resources
To implement toll fraud prevention and globalised call routing in Cisco UCM
To describe QoS requirements and configure Quality of Service mechanisms
To configure Cisco Unity Connection and deploy WebEx applications efficiently

After completing the CCNP Collaboration Certification Training, professionals will be able to design, implement, and support advanced collaboration solutions. The course enhances career prospects, supports organisational success, and creates pathways to advanced CCNA Training for continued growth in collaboration technologies.

What’s Included in this CCNP Collaboration Training Course?

World-Class Training Sessions from Experienced Instructors
CCNP Collaboration Certificate
Digital Delegate Pack

Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.

Train Your Workforce

Looking for CCNP Collaboration Training Course in-house or onsite training in Durban? We specialise in corporate group training and bulk bookings for organisations of all sizes in Durban. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Durban venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Durban is the second populated metropolitan area in South Africa, with around 590,000 inhabitants. The city has the busiest port in South Africa, and has the second most important manufacturing industry. Durban is located on the Indian Ocean coast of the continent. The city is very ethnically diverse with the largest ethnic group being the Zulus. There are around 27.9% of the population that are unemployed.Durban has several private schools within the city including, Al Falaah College, Clifton School, Crawford College, Crawford College and Deutsche Schule Durban.The University of KwaZulu-Natal has around 37,000 students enrolled within the five campuses. There are four colleges within the university including, Agriculture, Engineering and Science, Health Sciences and Law and Management Studies.

Ways to take CCNP Collaboration Training Course in Durban

Online Instructor-Led Learning

Online Self-Paced Learning

Classroom Based Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CCNP Collaboration Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access CCNP Collaboration Training Course in Durban delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master CCNP Collaboration Training Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from CCNP Collaboration Training Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn CCNP Collaboration Training Course through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access CCNP Collaboration Training Course resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access CCNP Collaboration Training Course in Durban from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective CCNP Collaboration Training Course that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's CCNP Collaboration Training Course Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CCNP Collaboration Training Course sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite CCNP Collaboration Training Course Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our CCNP Collaboration Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

CCNP Collaboration Training Course Schedule in Durban

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Package deals for CCNP Collaboration Training Course in Durban

Our training experts have compiled a range of course packages on a variety of categories in CCNP Collaboration Training Course, to boost your career. The packages consist of the best possible qualifications with CCNP Collaboration Training Course, and allows you to purchase multiple courses at a discounted rate.

CCNA Training | CCNP Collaboration Training Course in Durban FAQs

What is Cisco CCNP Collaboration?

The Cisco CCNP Collaboration is a professional-level certification that confirms the advanced knowledge and skills in designing, deploying, setting up, and troubleshooting the collaboration and communication system, utilising Cisco technologies for voice, video, messaging, and conferencing.

How long does it take to complete this CCNP Collaboration Course?

This CCNP Collaboration Course takes 4 days to complete. This intensive format allows professionals to gain focused, practical knowledge within a short timeframe.

Does this CCNP Collaboration Certification prepare for enterprise-level collaboration roles?

Yes. The CCNP Collaboration Training builds advanced skills in Cisco collaboration technologies, making you ready for enterprise-level roles in voice, video and unified communications environments.

Can this CCNP Collaboration Certification help in salary growth?

Yes, earning a CCNP Collaboration Certification can enhance your expertise and support potential salary growth of around 5%-10% as it strengthens your qualification for advanced networking roles.

Who should attend this CCNP Collaboration Certification Training?

This CCNP Collaboration Certification is ideal for network engineers, collaboration specialists, IT professionals and administrators seeking to advance skills in Cisco collaboration solutions and prepare for CCNP Collaboration exams.

Do you offer 24/7 support for this CCNP Collaboration Certification?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the CCNP Collaboration Training. Our customer support team is available to assist and promptly resolve any issues you may encounter.

What is included in this CCNP Collaboration Certification?

In this CCNP Collaboration Training, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

Do you provide self-paced CCNP Collaboration Online Training?

Yes, The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

Do you provide corporate training for this CCNP Collaboration Certification?

Yes, we provide corporate training for this CCNP Collaboration Training, tailored to fit your organisation’s requirements.

What are the career options available after completing this CCNP Collaboration Course?

You have the opportunity to work as a Collaboration Engineer, a VoIP Specialist, a UC Consultant, a Network Analyst, or a Systems Engineer. These positions are sought after in the sectors that are dependent on a strong communication infrastructure and the use of Cisco Teamwork tools.

Who should I contact if I am unable to access my Cisco CCNP Collaboration Training?

If you are unable to access your CCNP Collaboration Training, contact the support team at The Knowledge Academy via our customer service email or phone number provided on our website for prompt assistance and resolution of your issue.

Will I receive a certification after completing this CCNP Collaboration Course?

Yes, after completing this CCNP Collaboration Training, you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

What are the topics covered in the CCNP Collaboration Training?

This CCNP Collaboration Training covers collaboration infrastructure design, SIP protocols, codec configuration, gateway setup, call control, and endpoint deployment. It also includes QoS for voice and video, troubleshooting, Webex integration, Cisco Unity configuration, and hybrid or cloud collaboration solutions.

What skills are gained from the CCNP Collaboration Certification?

The CCNP Collaboration Certification builds advanced skills in designing, configuring, and troubleshooting Cisco collaboration solutions. It strengthens expertise in SIP protocols, call control, QoS, gateway configuration, Webex integration, and managing voice and video communication systems across enterprise environments.

What will I learn in this CCNP Collaboration Training?

You will be taught how to implement, operate, and troubleshoot Cisco collaboration solutions. The CCNP Collaboration Training offers hands-on experience in setting up VoIP environments, call routing, media resources, and getting the best use of enterprise communication contexts.

Why choose The Knowledge Academy in Durban over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for CCNP Collaboration Training Course in Durban?

The training fees for CCNP Collaboration Training Course in Durban starts from R81395

Which is the best training institute/provider of CCNP Collaboration Training Course in Durban?

The Knowledge Academy is one of the Leading global training provider for CCNP Collaboration Training Course.

What are the best CCNA Training courses in Durban?

Please see our CCNA Training courses available in Durban

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Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water