BCS Foundation Certificate In Business Analysis Training in Cape Town

BCS Foundation Certificate in Business Analysis Course Outline

Module 1: What is Business Analysis?

• Describe the Business Change Lifecycle
• List the Key Principles of Business Analysis
• Variants of the Business Analyst Role

Module 2: The Competencies of a Business Analyst

• Concept of the T-shaped Professional
• Identify the Three Areas of Business Analysis Competency

Module 3: The Strategic Context for Business Analysis

• Business Analysis and the Strategic Context
• Factors Assessed Using PESTLE to Analyse an External Environment
• Identify the Elements of the VMOST Technique Used to Analyse an Internal Environment
• Elements of Performance Measurement
• Structure of a SWOT Analysis
• Techniques Used in Strategy Execution

Module 4: The Business Analysis Service Framework

• Identify the Activities in the Business Analysis Service Framework (BASF)

Module 5: Investigating the Business Situation

• Define Workshops
• Define Observation
• Define Interviews
• Define Scenarios
• Define Prototyping
• Define User Role Analysis
• Define Quantitative Approaches
• Describe Two Diagrammatic Techniques Used to Record a Business Situation

Module 6: Analysing and Managing Stakeholders

• Identify Stakeholder Categories Using the Stakeholder Wheel
• Use of the Power/Interest Grid Technique to Analyse Stakeholders
• Stakeholder Responsibilities Using a RACI Chart

Module 7: Improving Business Services and Processes

• Business Process Hierarchy
• Techniques Used to Model the Enterprise-Level Processes
• Aspects of the Event-Response Level
• Aspects of the Actor-Task Level
• Aspects of the As-Is Process Model
• Identify Generic Approaches to Improving Business Processes
• Purpose of Customer Journey Maps

Module 8: Defining the Solution

• Describe the Gap Analysis Process
• Explain the Use of POPIT™ in Gap Analysis
• Process for Developing Options
• Purpose of Design Thinking

Module 9: Making the Business Case

• Lifecycle for a Business Case in Business Case Development
• Identify the Areas of Feasibility Assessment
• Structure and Contents of a Business Case
• List the Key Features Relevant to the Production of a Business Case within an Agile Environment
• Identify the Elements of a CARDI Log
• Purpose of the Investment Appraisal Techniques

Module 10: Establishing the Requirements

• Requirements Engineering (RE) Framework
• Identify the Actors in Requirements Engineering
• Identify the Types of Requirements
• Hierarchy of Requirements
• Describe the Requirements Elicitation Techniques
• Explain the Elements of Requirements Analysis

Module 11: Documenting and Modelling Requirements

• Identify the Documentation Styles
• List the Elements of a Requirements Catalogue
• Format of User Stories
• Elements of the Use Case Diagram Used to Model Functional Requirements
• Elements of a Class Model Used to Model Data
• Product Backlog in Modelling and Documentation in an Agile Environment
• Define the Structure of the Business Requirements Document

Module 12: Validating and Managing Requirements

• Types of Requirements Validation
• Aspects of Requirements Management

Module 13: Delivering the Requirements

• Describe the Types of Delivery Lifecycle
• Explain the Advantages and Disadvantages of the Lifecycles

Module 14: Delivering the Business Solution

• Role of the Business Analyst in the Business Change Lifecycle
• Role of the Business Analyst During the Design, Development, and Test Stages
• Approaches Used in the Implementation Stage
• Describe How the Benefits Plan is Used in the Realisation Stage

Who should attend this BCS Foundation Certificate in Business Analysis Course?

This course is ideal for individuals seeking to understand the fundamentals of Business Analysis, including Business Analysis techniques, tools, and the role of a Business Analyst in change initiatives.

You should attend this BCS Foundation Certificate in Business Analysis Course if you are:

• Aspiring Business Analyst: Building a strong foundation in BA principles and techniques
• Project Manager: Gaining insight into business analysis practices to support project success
• Business Stakeholder: Understanding how analysis contributes to effective change delivery
• IT Professional: Bridging the gap between technical solutions and business needs
• Change Manager: Applying analysis skills to support transformation initiatives
• Recent Graduate or Career Changer: Entering the business analysis field with recognised certification

Prerequisites of the BCS Foundation Certificate in Business Analysis Course

There are no formal prerequisites to attend this BCS Foundation Certificate in Business Analysis Course. However, a basic understanding of business operations and projects can be beneficial for the delegates and might give them a headstart in the BCS Training.

BCS Foundation Certificate in Business Analysis Course Overview

The BCS Foundation Certificate in Business Analysis is an entry-level professional qualification which introduces stakeholder analysis, requirements engineering, and process modelling, preparing learners for business change and further study.

Business analysis improves processes and drives change. This course suits aspiring Analysts, Project Members, and IT professionals, leading to a globally recognised certification from BCS, The Chartered Institute for IT.

Delivered over 3 days by The Knowledge Academy, this Business Analysis Training blends theory and practice, exploring lifecycle, requirements, stakeholder analysis, and modelling to build confidence in supporting organisational change.

BCS Foundation Certificate in Business Analysis Course Objectives

• To understand the business analyst role and core responsibilities
• To perform stakeholder analysis and manage stakeholder expectations effectively
• To apply the principles of requirements engineering in business change projects
• To model business processes for analysis and improvement
• To gain a recognised entry-level professional qualification from the Chartered Institute for IT
• To support business change initiatives through structured analysis and solution evaluation

After completing this Business Analysis Course, delegates will receive the BCS Foundation Certificate in Business Analysis. This certification demonstrates your ability to contribute to business change, work across stakeholder groups, and apply analysis techniques in real-world projects.

What’s included in the BCS Foundation Certificate in Business Analysis Course?

• BCS Foundation Certificate in Business Analysis Examination
• World-class training sessions from Experienced Instructors
• BCS Foundation Certificate in Business Analysis Certificate
• Digital Delegate Pack

BCS Foundation Certificate in Business Analysis Exam Information

The BCS Foundation Certificate in Business Analysis Exam assesses participants' understanding of foundational business analysis principles and practices. This certification focuses on evaluating an individual's knowledge of key concepts and techniques used in business analysis. The format of the exam is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 40 Questions 
• Total Marks: 40 Marks 
• Pass Mark: 65%, or 26/40 Marks 
• Duration: 60 Minutes 
• Open Book/Closed Book: Closed book