Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Singapore

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Implementing and Operating Cisco Collaboration Core Technologies Training

Singapore

Implementing and Operating Cisco Collaboration Core Technologies Training in Singapore develops practical skills to deploy, configure, and manage Cisco collaboration solutions. Learners gain knowledge of call control, endpoints, protocols, and technologies supporting modern enterprise communication systems.

Develop skills in Cisco collaboration core technologies with our Cisco CLCOR Training
Strengthen expertise in call control, SIP, and gateway configuration
Improve troubleshooting capabilities across collaboration networks

Dates & Prices

Implementing and Operating Cisco Collaboration Core Technologies Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Implementing and Operating Cisco Collaboration Core Technologies Training Course Outline

Module 1: Cisco Collaboration Solutions Architecture

Introduction to Cisco Collaboration Solutions Architecture
Collaboration Deployment Models
Licensing
High Availability
Capacity Planning
Security Requirements
Disaster Recovery
Dial Plan
IP Network Protocols
Codecs

Module 2: Call Signalling Over IP Networks Bullet

IP Phone Initialisation
Single Site On-Cluster Calling
Troubleshoot Single Site On-Cluster Call Setup
Call Setup and Teardown Process
SIP Call Signalling for Call Setup and Teardown
Compare the Call Control Protocols
DTMF Signalling Over IP Networks

Module 3: Integrate Cisco Unified Communications Manager LDAP

LDAP in Cisco Unified Communications Manager
- Integration
- Synchronisation
- Authentication
- Attribute Mapping
- Considerations
Access Control Groups
Templates of Feature Group

Module 4: Implement Cisco Unified Communications Manager Provisioning Features

Provisioning Options
Self-Provisioning
- Prerequisites
- Components
- Authentication Modes
Batch-Provisioning Tools

Module 5: Codecs

What are Codecs?
Audio and Video Codecs
Evaluate the Effects of Encryption on Codecs
Call Admission Control
Configure Regions and Locations

Module 6: Dial Plans and Endpoint Addressing

Introduction to Dial Plan
Dial Plan Components and Their Functions
EndPoint Addressing
Cisco Unified Communications Manager
- Call Routing
- Call-Routing Logic
Address Methods and Digit Analysis
Variable-Length Patterns, Overlapping Patterns, and Urgent Priority

Module 7: Implement MGCP Gateways

What are MGCP Gateways?
MGCP Gateway Implementation
Path Selection
Route Groups
Route Lists and Patterns
Digit Manipulation

Module 8: Implement Voice Gateways

Dial Peers
Digit Manipulation Features on Cisco IOS Gateways
Codec and DTMP-Relay Selection on Cisco IOS Gateways

Module 9: Configure Calling Privileges

Calling Privileges Introduction
Partitions and CSSs
Considerations of Partition and CSS
Time-of-Day Routing
Client Matter Codes and Forced Authorisation Codes

Module 10: Toll Fraud Prevention Implementation

Introduction to Toll Fraud Prevention
Cisco Unified Communications Manager CoS for Toll Fraud Prevention

Module 11: Globalised Call Routing Implementation

Multisite Dial Plans
Globalised Call Routing
- Introduction
- Number Formats
Globalisation of Localised Call Ingress
Localisation During Call Egress

Module 12: Implement and Troubleshoot Media Resources

Media Resources Overview
Media Resource Selection and Access Control
Annunciator Feature
Unicast and Multicast MOH Characteristics
Audio and Video Conference Bridge
- Devices
- Integration Options
MTP and Transcoder
- Devices
- Requirements

Module 13: Cisco Instant Messaging and Presence

Cisco IM and Presence Features and Architecture
Compare the Protocols XMPP and SIMPLE SIP
Clustering
Cisco Unified Communications IM and Presence Components and Communication Flows

Module 14: Enable Cisco Jabber

Deployment Modes
Operational Modes

Module 15: Configure Cisco Unity Connection Integration

Introduction to Cisco Unity Connection Integration
SIP Integration
Typical Integration Mistakes
Integration Considerations

Module 16: Configure Cisco Unity Connection Call Handlers

What is Call Handler?
System Call Handler
Caller Input
Operator Call Handler
Goodbye Call Handler
Directory Handler
Interview Handler

Module 17: Collaboration Edge Architecture

Collaboration Edge (Expressway -C, -E)
Supported Services for B2B Collaboration
Mobile and Remote Access
Service Discovery
Explore Expressway Settings for MRA
Cisco Unified Border Element (CUBE)

Module 18: Quality Issues Analysis in Converged Networks

Converged Networks
Available Bandwidth
Network Delay Components
End-to-End Delay Calculations
Jitter
Packet Loss

Module 19: QoS and QoS Models

What is QoS?
Network Traffic Identification
Categorise Network Traffic into Classes
Policies
QoS Mechanisms and Models
DSCP Encoding
Expedited Forwarding and Assured Forwarding
Class Selector

Module 20: Implement Classification and Marking

Classification and Marking Introduction
Classification and Marking at the Network and Data Link Layers
QoS Service Class
Cisco Marking Recommendations
QoS Markings in a SIP Call Flow
MQC Classification and Marking Options

Module 21: Configure Classification and Marking on Cisco Catalyst Switches

Introduction to Campus Classification and Marking
QoS Trust Boundaries
Ingress QoS Models
QoS Marking and Table Maps
Internals DSCP

Labs

Configure IP Network Protocols
Configure and Troubleshoot Collaboration Endpoints
Troubleshoot Calling Issues
Configure and Troubleshoot LDAP Integration
Deploy an IP Phone Through Auto and Manual Registration
Configure Self-Provisioning
Configure Batch Provisioning
Cisco VoIP Bandwidth Calculator
Configure Regions and Locations
Implement Endpoint Addressing and Call Routing
Implement PSTN Calling Using MGCP Gateways
Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
Configure Calling Privileges
Implement Toll Fraud Prevention on Cisco Unified Communications Manager
Implement Globalised Call Routing
Deploy an On-Premise Cisco Jabber Client for Windows
Configure the Integration Between Unity Connection and Cisco UCM
Manage Unity Connection Users
EAI: Configure QoS

Who Should Attend this Implementing and Operating Cisco Collaboration Core Technologies Training?

This course is designed for IT professionals, Network Engineers, and individuals who want to gain expertise in implementing and managing Cisco collaboration solutions. This Cisco CLCOR Course is beneficial for various professionals including:

Network Engineers
Unified Communications (UC) Engineers
Voice and Video Engineers
Telephony Administrators
Unified Communications Managers
Network Architects
VoIP Technicians
Telecom Engineers

Prerequisites for the Implementing and Operating Cisco Collaboration Core Technologies Training Course

There are no formal prerequisites required for attending Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Training. But what you are advised to know before you attend this training are:

Knowledge of the basic computer networking terminologies such as LANs, WANs, switching and routing
Fundamentals of digital interfaces, Public Switched Telephone Networks (PSTNs) and Voice over IP (VoIP)
Basic understanding of converged voice and data network as well as Cisco Unified Communications Manager implementation

Implementing and Operating Cisco Collaboration Core Technologies Training Course Overview

Implementing and Operating Cisco Collaboration Core Technologies Training provides instruction on configuring and managing Cisco collaboration systems. It covers call control, endpoints, and essential collaboration features for reliable enterprise communication.

This training enables delegates to strengthen unified communications expertise and operational capability. Delegates develop practical skills in configuration, optimisation, and troubleshooting to maintain stable collaboration environments.

This 2-Day course offered by The Knowledge Academy equips delegates to apply Cisco collaboration technologies confidently in enterprise settings. Delegates gain focused, hands-on knowledge to manage and support communication infrastructure effectively.

Implementing and Operating Cisco Collaboration Core Technologies Training Course Objectives

To configure calling privileges in Cisco Unified Communications Manager
To compare IP phone signalling protocols of Session Initiation Protocol (SIP)
To integrate and troubleshoot Cisco unified communications manager
To implement public switched telephone network access using MGCP
To configure and troubleshoot Cisco unity connection call handlers
To transform analogue voice into digital streams using codecs

After attending this Cisco Training, delegates will be able to implement dial plans and call routing in Cisco Unified Communications Manager. They will also be able to work from outside the company using Mobile Remote Access (MRA) endpoints.

What’s Included in this Implementing and Operating Cisco Collaboration Core Technologies Training?

World-Class Training Sessions from Experienced Instructors
Implementing and Operating Cisco Collaboration Core Technologies Certificate
Digital Delegate Pack

Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.

Train Your Workforce

Looking for Implementing and Operating Cisco Collaboration Core Technologies Training in-house or onsite training in Singapore? We specialise in corporate group training and bulk bookings for organisations of all sizes in Singapore. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Singapore venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Singapore is a global city state and island country in Asia. The population of Singapore is around 5.5 million people. All public schools teach in English as a primary language except for the ‘mother tongue’ language paper. The National University of Singapore one of the two largest public universities in Singapore. The University was established in 1905 and is the oldest university in Singapore. The university enrol around 37,000 students who study a variety of courses which include Arts, Social Sciences, Business, Computing, Engineering, Law, Medicine, Science and Public Policy. The Nanyang Technological University is another university in Singapore. The University was established in 1991 and houses around 31,000 students. The university is a public university and offers courses in Business, Humanities, Arts, Social Sciences, Engineering, Science and Medicine.

Ways to take Implementing and Operating Cisco Collaboration Core Technologies Training in Singapore

Online Instructor-Led Learning

Online Self-Paced Learning

Classroom Based Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Implementing and Operating Cisco Collaboration Core Technologies Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access Implementing and Operating Cisco Collaboration Core Technologies Training in Singapore delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Implementing and Operating Cisco Collaboration Core Technologies Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Implementing and Operating Cisco Collaboration Core Technologies Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Implementing and Operating Cisco Collaboration Core Technologies Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access Implementing and Operating Cisco Collaboration Core Technologies Training resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access Implementing and Operating Cisco Collaboration Core Technologies Training in Singapore from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective Implementing and Operating Cisco Collaboration Core Technologies Training that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's Implementing and Operating Cisco Collaboration Core Technologies Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Implementing and Operating Cisco Collaboration Core Technologies Training sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Implementing and Operating Cisco Collaboration Core Technologies Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our Implementing and Operating Cisco Collaboration Core Technologies Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Implementing and Operating Cisco Collaboration Core Technologies Training Schedule in Singapore

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Package deals for Implementing and Operating Cisco Collaboration Core Technologies Training in Singapore

Our training experts have compiled a range of course packages on a variety of categories in Implementing and Operating Cisco Collaboration Core Technologies Training, to boost your career. The packages consist of the best possible qualifications with Implementing and Operating Cisco Collaboration Core Technologies Training, and allows you to purchase multiple courses at a discounted rate.

Implementing And Operating Cisco Collaboration Core Technologies Training | Cisco Training in Singapore FAQs

What is Cisco Collaboration Core Technologies (CLCOR)?

Cisco Collaboration Core Technologies (CLCOR) refers to the core components and systems that support enterprise voice, video, and unified communications. It focuses on call control, gateways, QoS, and network services used in Cisco collaboration environments.

What is the duration of the Cisco CLCOR Training?

This course takes 2 days to complete, during which delegates participate in intensive learning sessions that cover various course topics.

What are the prerequisites for attending this training?

There are no formal requirements to attend this training. However, it will be beneficial if you have the basic knowledge of networking and IP telephony concepts.

Is this Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Training worth it?

Yes, this training is worth it for professionals working with enterprise collaboration systems. It builds specialised skills in core Cisco technologies that enhance capability and career prospects in unified communication and networking roles.

What are the benefits of getting certified?

Getting certified validates your technical skills and demonstrates professional credibility to employers. It enhances career prospects, increases earning potential, and strengthens your confidence in applying industry-recognised knowledge in real-world environments.

What are the technology areas of this Cisco CLCOR Course?

The Cisco CLCOR Course covers key technology areas including Cisco Unified Communications, cloud and hybrid collaboration, media resources, and call control architectures. It also focuses on dial plans, call routing, collaboration edge services, and Quality of Service (QoS) for reliable communication systems.

Who should attend this Implementing and Operating Cisco Collaboration Core Technologies Course?

The Cisco CLCOR Course will be ideal for Network Engineers, Collaboration Engineers and IT Professionals dealing with unified communications systems. It is also apt for professionals who are about to embark on Cisco collaboration certifications.

What will I learn in this Cisco CLCOR Course?

You will gain practical skills in configuring collaboration infrastructure, managing users and devices, and implementing effective call routing within Cisco environments. The course also helps you understand cloud integration, collaboration edge services, media handling, and strategies for maintaining performance and reliability.

Do you offer 24/7 support for the Cisco CLCOR Training?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the Cisco CLCOR Training. Our customer support team is available to assist and promptly resolve any issues you may encounter.

Will I receive a certification upon completing the Cisco CLCOR Technologies Training?

Yes, after completing this Cisco CLCOR Technologies Training, you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

How can completing this course impact my salary?

The Cisco CLCOR Training enhances specialised technical skills that make one eligible for higher-level collaboration positions. It also offers competitive pay in enterprise IT settings, which is related to advanced Cisco Knowledge.

What are the career prospects after completing this Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Course?

The roles delegates can apply for after completing this Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) Course include Collaboration Engineer, Unified Communications Engineer, Network Engineer, and VoIP Specialist. The acquired skills are well exercised within the enterprise organisations.

How does this Cisco CLCOR Training stay current with industry trends?

The Cisco CLCOR Training aligns with the existing Cisco technologies, enterprise communication standards, as well as emerging collaboration practises. With emerging trends and changes, the course materials are frequently reviewed and updated.

Why choose The Knowledge Academy in Singapore over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Implementing and Operating Cisco Collaboration Core Technologies Training in Singapore?

The training fees for Implementing and Operating Cisco Collaboration Core Technologies Training in Singapore starts from SGD5195

Which is the best training institute/provider of Implementing and Operating Cisco Collaboration Core Technologies Training in Singapore?

The Knowledge Academy is one of the Leading global training provider for Implementing and Operating Cisco Collaboration Core Technologies Training.

What are the best Cisco Training courses in Singapore?

Please see our Cisco Training courses available in Singapore

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Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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Implementing And Operating Cisco Collaboration Core Technologies Training in Singapore