Who Should Consider ITIL® 5 Strategy?
ITIL® 5 Strategy is suited to professionals who are responsible for setting direction, shaping service priorities, and aligning IT initiatives with organisational goals. It is particularly relevant for individuals involved in leadership, planning, and governance roles, such as:
- IT Managers and Senior Leaders
- Service and Product Owners
- Digital and Transformation Leads
- Portfolio and Programme Managers
- Business Strategy and Governance Professionals
- Risk, Compliance, and Decision-Making Roles
Prerequisites for ITIL® 5 Strategy Training
Delegates must have successfully completed the ITIL® 5 Foundation Certification before attending this course. This prerequisite ensures learners have a solid understanding of core ITIL principles, enabling them to effectively engage with strategic concepts and advanced service management practices covered at this level.
Entry Requirements for ITIL® 5 Strategy Training
To progress to ITIL® 5 Strategy, learners must first complete the ITIL® 5 Foundation. Individuals who hold the ITIL® 4 Foundation will need to complete the ITIL® 5 Bridge Course before moving forward with this Strategy module.
ITIL® 5 Strategy Certification Overview
The ITIL® 5 Strategy Certification Course builds a foundation in strategic planning and governance within IT service management. It focuses on aligning IT services with organisational goals to deliver business value, covering value streams, service portfolios, and decision-making frameworks.
This training supports upskilling by helping professionals turn business priorities into actionable strategies. It enhances readiness to manage complex challenges while strengthening analytical skills for efficiency and organisational resilience.
This 2-Day course offered by The Knowledge Academy enables delegates to apply strategic concepts in real-world scenarios. It emphasises practical implementation, supporting informed decisions, service optimisation, and adaptability to evolving business needs.
The ITIL® 5 Foundation Certification Course is already available. Please check it out to get started on the ITIL Certification pathway.
