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Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

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Certified Lean IT Training - New Zealand

Key points about this course


Duration: 2 Days*

Support: 24/7

Dates & Prices Enquire
  • Acquire knowledge on how organisations manage to deliver maximum customer value.
  • Become familiarised with the lean customer and lean process.
  • 2-day training to transform your IT organisation into an efficient and transparent one.

Available delivery methods for this course

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Online Instructor-Led

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Online Self-Paced

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In-house

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Classroom

Take all courses remotely with Home Virtual

Many people are switching to our Home Virtual Classes so they can keep on learning just like they would in a classroom.

  • Easy to join a class in just 3 simple steps
  • Interact with a live trainer and your peers
  • All you need is a device with Internet (camera and microphone recommended)
  • In a survey, 85% of students said that Virtual Classes were better than classroom courses at a venue

Join a Live Class for free Dates & Prices

Why Home Virtual is great

With an incredibly easy to use interface, our chosen platform has been designed to make learning online simple and enjoyable. It’s amazing video & audio quality means you won’t miss a thing.

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Works on all devices

Attend on whichever device works best for you.
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Recording & transcripts

Revisit what you’ve learnt at any time.
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See your trainer’s screen

Your instructor can share their screen at any time to demonstrate what they’re teaching.
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Share documents

You can share documents with the trainer and your trainer can share with you.
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Virtual whiteboard

Trainers can draw on and share their whiteboard with the class at any time.
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Key points about this course


Duration: 2 Days*

Support: 24/7

View dates & prices

Find out more

Please enter Name
Please enter valid Email
Please enter valid phone
The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry. View privacy policy

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Or call us now
+64 800 446148

Certified Lean IT Training Dates & Prices

Select your preferred delivery method

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Thu 23rd Apr 2020
Places available
$4099
Hamilton City
Thu 7th May 2020
Places available
$3895
Auckland
Thu 7th May 2020
Places available
$3495
Wellington
Thu 7th May 2020
Places available
$3495
Christchurch
Thu 7th May 2020
Places available
$3895
Thu 21st May 2020
Places available
$4099
Thu 18th Jun 2020
Places available
$4099
Hamilton City
Thu 2nd Jul 2020
Places available
$3895
Auckland
Thu 2nd Jul 2020
Places available
$3495
Wellington
Thu 2nd Jul 2020
Places available
$3495
Christchurch
Thu 2nd Jul 2020
Places available
$3895
Thu 16th Jul 2020
Places available
$4099
Thu 20th Aug 2020
Places available
$4099
Christchurch
Thu 3rd Sep 2020
Places available
$3895
Hamilton City
Thu 3rd Sep 2020
Places available
$3895
Auckland
Thu 3rd Sep 2020
Places available
$3495
Wellington
Thu 3rd Sep 2020
Places available
$3495
Thu 17th Sep 2020
Places available
$4099
Thu 15th Oct 2020
Places available
$4099
Christchurch
Thu 5th Nov 2020
Places available
$3895
Hamilton City
Thu 5th Nov 2020
Places available
$3895
Auckland
Thu 5th Nov 2020
Places available
$3495
Wellington
Thu 5th Nov 2020
Places available
$3495
Thu 19th Nov 2020
Places available
$4099
Thu 17th Dec 2020
Places available
$4099

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

Not sure

Key points about this course


Duration: 2 Days*

Support: 24/7


Course Information

Certified Lean IT Training Overview

Our Certified Lean IT training provides the ideal introduction to lean thinking in IT for the improvement of quality and customer satisfaction. The certification course uses best practice guidance to help organisations understand how to organise themselves in order to deliver maximum customer value. It is followed by an exam to solidify knowledge and ensure learners finish the course ready to put what they've learned into practice.

Certified Lean IT Training Course Outline

The course covers the following topics:
  • About Lean
  • Lean Origins
  • Key Lean Terms and Concepts
  • What Lean Should Look Like
  • PDCA (Plan, Do, Check, Act)
  • What is Lean IT?

 

The Lean Customer

  • What Are Customers?
  • Voice of the Customer
  • Identify Customers
  • Gather Customer Information
  • Analyse Customer Information
  • Determine Customer Needs
  • Critical to Quality Trees

 

The Lean Process

  • Specify Value
  • Map the Value Stream
  • Create Flow
  • Respond to Pull
  • Metrics and Measurement

 

Managing Performance

  • Top Level Measures
  • Four Sub-Metrics
  • Key Performance Indicators
  • Process Measurement Points

 

Lean Organisation

  • Lean Leadership
  • Communication Planning
  • Pursuing Perfection
  • Visual Management

 

Behaviour and Attitude

  • Lean Management
  • Lean Culture
  • Gemba
  • 5S

 

Kaizen

  • Kaizen Philosophy
  • Kazien Events
  • Kaizen Roles
  • DMAIC
  • Problem Solving
  • 5 Whys
  • Root Cause Analysis

At the end of the course, you will take the Lean IT Foundation exam which will certify your knowledge.

 
 
 

Who should attend this Lean IT Training Course?

The course is aimed at any IT manager or specialist looking to improve service delivery.

Prerequisites

There are no prerequisites.

The course includes 2 days of classroom training from an expert instructor, courseware book including slides, and a certificate of achievement upon completion.
Yes, the course includes the Lean IT Foundation exam.
Your instructor will be a Lean IT expert with many years of experience in implementing and using the methodology.
Please arrive at the venue at 8:45am.
The price for Certified Lean IT Training certification in New Zealand starts from $2209
The Knowledge Academy is the Leading global training provider in the world for Certified Lean IT Training.
Please see our Lean IT courses available in New Zealand

Certified Lean IT Training Examination

The Lean IT Foundation exam follows this format:

  • Multiple choice
  • 40 questions per paper
  • 26/40 pass mark or 65%
  • 60 minutes
  • Closed book

What’s Included in this Lean IT Training Course?

  • The Certified Lean IT Examination
  • The Knowledge Academy’s Certified Lean IT Manual
  • Experienced Instructor
  • Completion Certificate
  • Refreshments

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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