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ITIL® 4 Practitioner: Release Management Training Course Overview and Exam Details

Course syllabus

Exams

Who it’s for

What’s included

FAQs

ITIL® 4 Practitioner: Release Management Training Course Outline

Module 1: Key Concepts of the Practice

  • Purpose of the Practice
  • PSFs and Key Metrics of the Practice
  • Key Terms/Concepts
    • Release
    • CI/CD and Release Management
    • Release Model
    • Push/Pull Conditions

Module 2: Processes of the Practice

  • Inputs and Outputs of the Processes
  • Key Activities of the Processes
  • How to Integrate the Practice in the Organisation’s Value Streams?

Module 3: Roles and Competences of the Practice

  • Responsibilities of the Key Roles of the Practice
  • How to Position the Practice in the Organisational Structure?

Module 4: Information and Technology Support and Enable the Practice

  • Tools Application
  • Apply the Recommendations on Automation

Module 5: Role of Partners and Suppliers in the Practice

  • Dependencies of the Practice on Third Parties
  • How Partners and Suppliers Can Support the Practice?

Module 6: ITIL Capability Model Can be Used to Develop the Practice

  • How do Capability Criteria Support the Practice Capability Development?

Module 7: Recommendations for the Practice Success

  • Release Management Success and Supported by the ITIL Guiding Principles
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ITIL® 4 Practitioner: Release Management Training Course Exam Information

The ITIL® 4 Practitioner: Release Management Training Course Exam assesses individuals' understanding of the key concepts, principles, value and challenges of the Release Management Practice. It is intended to provide individuals with best practice guidance on how to make new and changed services and features available for use.

  • Question Type: Multiple Choice
  • Total Questions: 20 
  • Total Marks: 20 Marks 
  • Pass Mark: 65%, or 13/20 Marks
  • Duration: 30 Minutes
  • Open Book/ Closed Book: Closed Book
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Who should attend this ITIL® 4 Practitioner: Release Management Training Course?

This ITIL® 4 Practitioner: Release Management Course is designed for anyone who wants to enhance their proficiency in Release Management practices. A wide range of professionals can benefit from ITIL Training:

  • Release Managers
  • IT Managers
  • Software Developers
  • DevOps Engineers
  • Project Managers
  • Service Delivery Managers
  • Quality Assurance/Test Managers
  • Systems Administrators

Prerequisites of the ITIL® 4 Practitioner: Release Management Training Course

There are no formal prerequisites for attending this ITIL® 4 Practitioner: Release Management Training Course.

ITIL® 4 Practitioner: Release Management Training Course Overview

The ITIL® 4 Practitioner: Release Management Training Course is a specialised course designed to equip IT professionals with the knowledge and skills necessary to effectively manage the release of IT services and software into production environments. Release management is a critical process that ensures the smooth and controlled deployment of changes, updates, and new services, minimising disruption to business operations.

IT Managers, Release Managers, Change Managers, and anyone involved in IT service management should prioritise participating in the ITIL® 4 Practitioner: Release Management Training Course. This ITIL Course is particularly relevant for professionals seeking to enhance their understanding of release management principles, processes, and best practices to improve service delivery efficiency and minimise business disruptions.

During this 1-day training course, delegates will learn the inputs, outputs, and key activities involved in the release processes, understanding how to seamlessly integrate Release Management into their organisation's value streams. They will also learn the roles and competencies essential for effective release management, aligning these practices within the organisational structure.

ITIL® 4 Practitioner: Release Management Training Course Objectives

  • To understand the purpose and significance of release management practices
  • To identify and define key terms and concepts within release management
  • To comprehend the inputs, outputs, and activities involved in processes
  • To integrate release management effectively into organisational value streams
  • To delineate roles and competencies crucial for successful release management
  • To leverage information technology to support and enable release management

Upon completion of the ITIL Certification Training, participants will be equipped with the knowledge, skills, and confidence needed to effectively manage the release of IT services and software within their organisation. They will be better prepared to plan, coordinate, and implement releases successfully, ultimately contributing to improved service delivery efficiency and customer satisfaction.

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What's included in this ITIL® 4 Practitioner: Release Management Training Course?

  • ITIL® 4 Practitioner: Release Management Examination
  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack
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Train Your Workforce

Looking for ITIL® 4 Practitioner: Release Management Training Course in-house or onsite training Auckland. We specialise in corporate group training and bulk bookings for organisations of all sizes. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling.

Approved supplier to 53,536 organisations

The Knowledge Academy is an approved training supplier to 53,536 organisations across the UK, Europe, North America and Australia, so most buyers can book through their existing purchasing process with no new supplier setup.

Our Auckland venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Auckland is located in the North Island of New Zealand and is the largest area in the country. The population in Auckland is around 1,414,000 which makes up 31% of the entire countries population. Auckland was ranked 9th in the ‘World’s Most Liveable Places’ study in 2015. Auckland’s urban area has around 340 primary schools, 80 secondary schools and 29 combined schools catering for nearly 250,000 people. Auckland is also home to Rangitoto College which is the largest school in New Zealand housing over 3065 students. Auckland is home to some of the largest Universities in New Zealand and is renowned for its overseas language education, with a huge amount of foreign students choosing to study there. Some of the most acclaimed Universities in Auckland are: University of Auckland, Auckland University of Technology, Massey University, Manukau Institute of Technology and Unitec New Zealand. The University of Auckland is the largest and highest ranked university in the country. The University of Auckland was founded in 1883 and is made up of over 8 faculties and houses more than 40,000 students. The University of Auckland offers students various areas of study, such as Faculty of Arts, Business School, Faculty of Science and Faculty of Medical and Health Sciences. Massey University is another university situated in Auckland, Massey University houses over 35,000 students with 17,000 of those being distance learning students. Massey University is the only university in New Zealand that offers degrees in nanoscience, veterinary medicine and aviation. Massey University was established in 1927 and has links with the USA, Australia, Canada and Britain. The Unitec Institute of Technology is the largest institute of technology in Auckland and has over 16,000 students. The Institute was established in 1976. The Institute offers students degree programs in arts, business and technical subjects at bachelors, masters and doctoral level. The Manukau Institute of Technology was established in 1970 and houses over 25,000 students. The Manakau Institute of Technology offers students areas of study such as; Hospitality, Computing & IT, English Language, Engineering and Sport. The Manakau Institute of Technology has close connections with other institutes such as; University of Auckland, Te Wananga o Aotearoa and the Unitec Institute of Technology. 

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Ways to take ITIL® 4 Practitioner: Release Management Training Course in Auckland

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Fri 19 Feb 2027

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

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Package deals for ITIL® 4 Practitioner: Release Management Training Course in Auckland

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 4 Practitioner: Release Management Training Course, to boost your career. The packages consist of the best possible qualifications with ITIL® 4 Practitioner: Release Management Training Course, and allows you to purchase multiple courses at a discounted rate.

ITIL® 4 Practitioner: Release Management Training Course in Auckland FAQs

What is Release Management?

Release Management involves the structured planning, coordination, and control of software releases into the live environment.

Why is Release Management important?

It ensures smooth and efficient deployment of changes, minimising disruptions and risks during software releases.

What is the role of Release Management in IT service management?

Release Management plays a critical role in ensuring that changes are delivered effectively while maintaining service stability.

How does this ITIL 4 Practitioner Release Management Training benefit organisations?

It leads to improved efficiency, reduced downtime, enhanced customer satisfaction, and better risk management during software releases.

Are there any prerequisites for taking this ITIL® 4 Practitioner: Release Management Course?

There are no formal prerequisites for taking this ITIL® 4 Practitioner: Release Management Course.

What will I learn in this ITIL® 4 Practitioner: Release Management Course?

In this course, you will gain expertise in planning, coordinating, and controlling software releases effectively. You will learn to streamline deployment processes, minimise risks, and align with ITIL principles for optimal release outcomes.

What is the duration of the course?

The duration of the ITIL® 4 Practitioner: Release Management Certification Course spans over 1 day.

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

How will you help me to prepare for the ITIL® 4 Practitioner: Release Management exam?

The Knowledge Academy will help you by providing study resources, practice questions, and exam tips. These resources will be tailored to the ITIL® 4 Practitioner: Release Management syllabus.

How do I become ITIL® 4 Practitioner: Release Management certified?

To become certified, complete our accredited training and pass the ITIL® 4 Practitioner: Release Management exam.

Why choose The Knowledge Academy in Auckland over others?

The Knowledge Academy in Auckland is a coveted training provider which offers multiple courses, comprehensive course content, experienced instructors, flexible learning options, and industry recognition, making it a reliable choice for attending this training.

What is the cost/training fees for ITIL® 4 Practitioner: Release Management Training Course in Auckland?

The training fees for ITIL® 4 Practitioner: Release Management Training Course in Auckland starts from NZD2995

Which is the best training institute/provider of ITIL® 4 Practitioner: Release Management Training Course in Auckland?

The Knowledge Academy is one of the Leading global training provider for ITIL® 4 Practitioner: Release Management Training Course.

What are the best ITIL® Certification Training courses in Auckland?

Please see our ITIL® Certification Training courses available in Auckland

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