Handle Violence And Aggression In The Workplace Training in Amsterdam

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Handle Violence and Aggression at Workplace

Amsterdam

Handle Violence and Aggression at Workplace Course in Amsterdam empowers learners to turn tense moments into calm resolutions. This course dives into the root causes and warning signs of workplace aggression while teaching proven conflict-resolution and de-escalation techniques.

Strengthen resolution with this Handle Violence and Aggression In the Workplace Course
Promote a safer, respectful, and positive workplace culture
Develop effective communication skills for defusing tense situations

Dates & Prices

SALE LIVE

SAVE 61% BLACK FRIDAY

Handle Violence and Aggression at Workplace Black Friday Offers

Handle Violence and Aggression at Workplace is part of our Black Friday sale. Lock in 61% off now, choose online, classroom or onsite training, and schedule your course any time through 2027. Group bookings save up to 60%.

FROM €695 ~~€1,795~~ SAVE €1,100

Offer ends 27 November 2026

Handle Violence and Aggression at Workplace Overview

Course syllabus

Who it’s for

What’s included

FAQs

Handle Violence and Aggression at Workplace Course Outline

Module 1: Violence and Aggression Overview

Violence and Aggression Definition
Different Forms that Aggression can Take
Assailant Classification
Aggression within Healthcare
Incidence of Violence and Aggression in Healthcare Setting
Violence and Aggression Effects on Staff
Impact Factors

Module 2: Aggression Theories

Biological Aggression Theories
Psychosocial Aggression Theories
Cognitive Theory
Hostile and Instrumental Aggression
Role of Anger

Module 3: Handling Violence and Aggression: Risk Reduction and Prevention

Responding to Violence and Aggression
Safe Systems of Work
Audit
Consulting Staff
Focus on Individual Risk Assessment
Risk Management
Prevention
Reporting
Environmental Factors
Effective Teamwork
Protective Work Control Systems

Module 4: Handling an Aggressive Incident

Recognising the Risk of Violence
Identifying Cues that Warn of Imminent Aggression
Immediate Response
Assault Cycle
Intervening
Answering an Aggressive Person
Talking to an Aggressive Person: Non-Verbal Communication
Boundaries
Body Zones
Further Responses to an Aggressive Person

Module 5: Staff support

Post-Incident Support
Coping Ways
Responding to Violence and Aggression
Following an Attack
Clinical Supervision
Stress and Psychological Burnout
Staff Support: Education and Development

Module 6: Special Considerations: Care in the Community

Working in the Community
Use of a 'Buddy System'
Use of Mobile Phones
Hand Alarms
Visiting by Car
Transporting Clients
Visiting a Person's Home
Animals
Organisational Factors

Module 7: Special Considerations: Gender, Violence, Health and Healthcare

Introduction
General Facts and Figures
Nature/Nurture
Feminism, Masculinities and Power
Violence and Abuse
Principles of Conduct
Women's Health
Children's Health
Malestreaming Services
Violence in the Healthcare Setting
Training and Development

Module 8: Special Considerations: Legal Issues

Legislation
Criminal Law
Case or Common Law
Civil Law
Restraint of a Patient or Person
Breach of the Peace
Sex Discrimination Act 1975 and the Race Relations Act 1976
Public Order Act 1986
Protection from Harassment Act 1997
Health and Safety Legislation
Zero Tolerance
Mental Capacity Act 2005
Crime and Disorder Act 1998

Who Should Attend this Handle Violence and Aggression at Workplace Course?

This Handle Violence and Aggression at Workplace Training is suitable for professionals who may encounter aggressive behaviour or violence in their roles and want to strengthen prevention, risk awareness, and response skills. The following professionals can benefit from this course:

Human Resources Managers
Security Personnel
Healthcare Workers
Social Workers
Customer Service Representatives
Teachers and Educators
Law Enforcement Officers
Facility Managers

Prerequisites for the Handle Violence and Aggression at Workplace Course

There are no formal prerequisites to attend this Handle Violence and Aggression at Workplace Training. However, an interest in workplace safety, risk reduction, and managing aggressive behaviour will help delegates engage effectively with the course content.

Handle Violence and Aggression at Workplace Course Overview

Handle Violence and Aggression at Workplace Training helps delegates understand how workplace violence and aggression can arise, and how appropriate responses can support safer working environments. It covers prevention, communication, incident response, staff support, and relevant legal considerations.

Delegates develop skills in recognising risks, identifying warning cues, applying suitable responses, communicating with aggressive individuals, and supporting risk reduction measures. They also strengthen their understanding of reporting, staff support, and safer working practices.

This 1-Day course by The Knowledge Academy enables delegates to apply practical approaches for preventing and responding to workplace violence and aggression. They will be better equipped to recognise risks, respond appropriately to aggressive incidents, and support safer workplace practices.

Handle Violence and Aggression at Workplace Course Objectives

To understand the forms, causes, and effects of workplace violence and aggression
To recognise risk factors and warning signs of aggressive behaviour
To understand approaches for risk reduction, prevention, and reporting
To develop appropriate communication and response techniques for aggressive incidents
To understand post-incident support and staff wellbeing considerations
To explore relevant legal responsibilities and safer working practices

Learning Outcomes of this Handle Violence and Aggression at Workplace Course

Upon completing this course, delegates will be able to recognise warning signs, identify workplace risks, and apply appropriate approaches when responding to violence and aggression. They will also be better equipped to communicate effectively during incidents, support post-incident responses, and contribute to safer working practices.

What’s Included in this Handle Violence and Aggression at Workplace Course?

World-Class Training Sessions from Experienced Instructors
Handle Violence and Aggression at Workplace Training Certificate
Digital Delegate Pack

Train Your Workforce

Looking for Handle Violence and Aggression at Workplace in-house or onsite training in Amsterdam? We specialise in corporate group training and bulk bookings for organisations of all sizes in Amsterdam. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Amsterdam venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

The city of Amsterdam is the most populated city in the country and the capital city of the Kingdom of the Netherlands. Amsterdam city has an approximate population of 827,000 residents. Amsterdam is also home to the famous Anne Frank museum as well as being the cultural capital of the Netherlands. The unemployment rate for Amsterdam currently stands at just over 3%. This is drastically lower in comparison to the national average unemployment rate which currently stands at 7%. In the Netherlands, students learn to speak English from a very early age and is the first foreign language spoken; this means that between 90% and 93% of the Dutch speak English. Amsterdam is home to the University of Amsterdam and the VU University Amsterdam. The University of Amsterdam has over 31,000 students currently enrolled and almost 2,500 academic staff. The university is the third oldest in the country and is one of the largest research universities in Europe. The VU University Amsterdam has over 23,000 students and over 4,000 staff members.

Ways to take Handle Violence and Aggression at Workplace in Amsterdam

Classroom

Face to face with your trainer in a small group, at our The Thinking Hut venue in Amsterdam.

Best for: people who learn best in the room.

1 day · next Fri 13 Nov 2026

See classroom dates

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Fri 15 Jan 2027

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

Get a team quote

Handle Violence and Aggression at Workplace Schedule in Amsterdam

Classroom · Amsterdam Soonest

Next: Fri 13 Nov 2026

1 date in 2026 · 1 day · €2,895

View classroom dates

Live Online · Same trainer and syllabus

Next: Fri 15 Jan 2027

4 upcoming dates · 1 day · €1,795

View online dates

Classroom · Amsterdam

Online Instructor-Led

Online Self-Paced

Onsite

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Package deals for Handle Violence and Aggression at Workplace in Amsterdam

Our training experts have compiled a range of course packages on a variety of categories in Handle Violence and Aggression at Workplace, to boost your career. The packages consist of the best possible qualifications with Handle Violence and Aggression at Workplace, and allows you to purchase multiple courses at a discounted rate.

Handle Violence And Aggression In The Workplace Training in Amsterdam FAQs

What is Handle Violence and Aggression Training?

Handle Violence and Aggression Training focus on understanding the causes, signs, and impact of aggressive behaviour. It equips learners with strategies to manage, de-escalate, and prevent violence, fostering safer environments in workplaces, healthcare, education, and community settings.

Is Handle Violence and Aggression in the Workplace Training suitable for individuals and professionals?

Yes, our Handle Violence and Aggression in the Workplace Training is suitable for both individuals and professionals across various roles. It provides practical strategies to manage challenging situations and promote a safe working environment.

How to control Aggression and Violence at the workplace?

Aggression and Violence in the Workplace can be controlled by recognising early warning signs and addressing issues before they escalate. Our training focuses on strategies to handle challenging situations effectively.

What are the main objectives of this Handle Violence and Aggression Course?

Our Handle Violence and Aggression Course aims to develop the ability to recognise early signs of aggression and potential conflict in the workplace. It focuses on building practical skills to manage, de-escalate, and respond to both verbal and physical aggression safely.

What are the prerequisites for this Handle Violence and Aggression Course Training?

There are no formal prerequisites for this Handle Violence and Aggression Course.

What will I learn in this Managing Violence and Aggression in the Workplace Training?

In this training, you will learn to identify triggers and warning signs of aggression, apply conflict resolution and de-escalation techniques, understand legal responsibilities, implement preventive measures, and develop communication strategies to handle challenging workplace situations effectively and safely.

Can Managing Aggression and Violence in the Workplace Training be conducted online or in person?

Yes, The Knowledge Academy offers Aggression and Violence in the Workplace Training in both online and in-person formats, providing delegates the flexibility to choose the learning style that best suits their preferences and professional needs.

What support resources are available during and after Aggression and Violence in the Workplace Training?

Delegates are provided with extensive support resources both during and after the training, including expert trainer guidance, comprehensive digital course materials, access to the MyTKA learning portal, and dedicated customer support to facilitate ongoing learning and workplace application.

Are certifications provided upon completion of the training?

Yes, after completing this course, you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

What are the key takeaways from Handle Violence and Aggression at Work Training?

Our Handle Violence and Aggression at Work Training helps develop the ability to recognise early warning signs of conflict and potential aggression. It builds practical skills to manage and respond to both verbal and physical aggression in a safe and controlled manner.

How can interested individuals or organisations register for the Handle Violence and Aggression at Work Course?

To register for the Handle Violence and Aggression at Work, visit The Knowledge Academy's website, navigate to the course page, and click on the registration button. Fill in the required details, select your preferred schedule, and complete the payment process.

What sets this Handle Violence and Aggression Training apart from others?

This Handle Violence and Aggression at Work stands out for its practical approach. It focuses on both prevention and de-escalation, ensuring learners gain actionable skills to manage aggression effectively and foster safer, more respectful workplace environments.

How does this Handle Violence And Aggression At Work address both physical and verbal aggression in the workplace?

This training addresses both physical and verbal aggression by providing strategies to recognise, prevent, and respond to different types of workplace conflict. It helps develop practical skills for managing challenging situations, ensuring safety, and maintaining a respectful work environment.

Is this Handle Violence And Aggression At Work suitable for both small businesses and large corporations?

Yes, The Knowledge Academy's Handle Violence and Aggression at Work Training is tailored to fit organisations of any size. It presents different modes of delivery; online, classroom, or onsite, thereby accommodating both small teams and large corporate environments.

How can this Handle Violence and Aggression at Work Training help employees manage stress, which often contributes to workplace aggression?

Our Handle Violence and Aggression at Work Training helps employees recognise stress triggers and understand how stress can contribute to aggressive behaviour. It develops practical skills in emotional control, communication, and de-escalation techniques to manage challenging situations calmly.

Why choose The Knowledge Academy in Amsterdam over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Handle Violence and Aggression at Workplace in Amsterdam?

The training fees for Handle Violence and Aggression at Workplace in Amsterdam starts from €1795

Which is the best training institute/provider of Handle Violence and Aggression at Workplace in Amsterdam?

The Knowledge Academy is one of the Leading global training provider for Handle Violence and Aggression at Workplace.

What are the best Mental Health Courses courses in Amsterdam?

Please see our Mental Health Courses courses available in Amsterdam

Customers Reviews

Lidiia Lokhmatova

Fantastically professional beginning. More than welcoming to answer the questions. Toba is the best trainer I've ever had. Thank you very much

Bassey Bassey

Excellent delivery

Ikenna Okpani

It was an interesting session

Request For Pricing

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Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water