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Lean is a concept that aims to give customers the best possible product with the least amount of waste. By following this concept, companies can provide value for its customers, whilst using fewer of the organisations resources. Therefore, increasing both customer satisfaction and the organisations profitability.
In the manufacturing and service industries, customer satisfaction is pivotal for the success of a company. One method of increasing customer satisfaction is by ensuring that quality is of the highest standard. Therefore, Lean is a crucial tool for businesses as it allows them to achieve a higher level of control over quality and the amount of waste the organisation produces. This is accomplished by, for example, using Value Stream Mapping. This tool enables delegates to understand, assess, and improve the production of an item or the facilitation of a service. Therefore, individuals can establish a new method of production that creates a higher quality outcome, that will in turn result in a greater customer satisfaction. Lean incorporates structure that aim to reduce waste, in order to increase the profitability of the company.
The Knowledge Academy’s Lean training courses are interactive, with group discussion and the examination of case studies, providing candidates with a comprehensive method of learning. The content of the course is also interesting and completely relevant to the course topic. This ensures that delegates learn all of the knowledge and skills they need to become a competent user of Lean within their organisation.
Industry recognised certification
Among the most popular management strategies used worldwide
Can be applied to a large variety of industries
Represent commitment to your organisation by actively trying to improve processes
Reduce waste within the organisation
Increase customer satisfaction
We have the guaranteed best price for our courses in the industry
Resources are included for a comprehensive learning experience
Flexible delivery methods are available depending on your learning style
The benefits of Lean Training courses for individuals include the following:
Obtain a qualification that is used by many organisations as a management strategy
Gain a competitive advantage over other candidates with a recognised certification and stand out to employers
Depict a commitment to your current organisation by actively attempting to improve processes and procedures
Increase your career prospects and earning potential
The benefits of Lean Training courses for businesses include the following:
Increased efficiency of manufacturing process
Less management time spent ‘firefighting’ as outcomes are anticipated
Creates a stronger foundation for the setting of team member, team and overall goals for the organisation
Increase in profitability with a reduction in the amount of waste
Produce quality products that provide a greater customer satisfaction
Gain a competitive edge over the efficient production of rival companies
Potential for business growth and development
This Introduction to Lean training course consists of a trainer-led 1-day certification with the aim of providing delegates with a strong introduction to methodology and principles of Lean and the benefits of using Lean for your organisation. In addition, by the end of the course candidates will have the understanding of why it is necessary to use Lean as a method of reducing waste and increasing customer satisfaction. There are no prerequisites for enrolling on this Introduction to Lean training course. The trainer-led nature of the course enables candidates to learn in a comprehensive manner with discussion and examples used to aid the delegates learning.
This Value Stream Mapping 2-day training course aims to educate candidates on creating value for customers and reducing waste. Value Stream Mapping is a technique that illustrates how to understand, analyse, and improve production. Therefore, this Value Stream Mapping training course will allow delegates to develop the skills to effectively use this technique with the outcome of increased quality of products. This, in turn, will increase customer satisfaction and reduce the number of resources wasted on inefficient manufacturing. In order to undertake this Value Stream Mapping courses candidates should have a basic knowledge of Lean tools and techniques.
This Lean Practitioner training course consists of a 2-day classroom based training course that aims to build on the expertise of existing Lean users. This course is specifically designed to give candidates the knowledge and skills they need to initiate Lean in their organisation. If all processes and procedures are applied correctly, the Lean framework will enable delegates to provide customers with a higher quality product that provides more customer satisfaction. The Lean framework will also enable the organisation to reduce waste and increase the productivity of their business. As a prerequisite of this course, candidates must have an accomplished understanding of Lean thinking and its tools. It is also recommended that candidates complete the Introduction to Lean course or Lean Six Sigma Yellow Belt before enrolling on this Lean Practitioner training course.