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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-House Training

Our In-House training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

In-House courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-House training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
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Data Protection & Compliance

ISO 9001 Foundation

  • Includes the ISO 9001 manual, exam, and certificate
  • ISO 9001 Foundation provided by the world's largest training company 
  • ​Our ISO 9001 training courses are delivered by experienced instructors
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Course Information

ISO 9001 Foundation Outline

The course consists of three modules, each focusing on a different aspect of ISO 9001.

 

Module 1: Definition and Fundamentals

  • Fundamental principles to Quality Management Systems

  • Introduction to ISO 9001 family of standards and versions.

  • Fundamentals of ISO 9001:2015

 

Module 2: Structure

  • Changes in ISO 9001:2015

  • Requirements of ISO 9001:2015

  • Layout standards that follow the PDCA (Plan, Do, Check, Act) cycle.

  • Approaches and implementations

  • Scopes and limitations

 

Module 3: Quality Improvements

  • Compliance Procedures

  • Planning for improvement

  • Rectifying errors efficiently

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ISO 9001 Foundation Overview

 ISO 9001 is one of ISO’s most well-known standards. By setting out the criteria for a quality management system, the standard ensures businesses understand their customers’ expectations of them and what processes they must improve in order to reach these expectations. The latest version of the standard, ISO 9001:2015 places greater emphasis on leadership engagement and simplified language for increased understanding.


This 1-day course explains the benefits of the ISO 9001 quality management system standard and introduces the principles that should be in place in order to form an effective and standards-compliant quality management system. At the end of the course, you will take our ISO 9001 Foundation exam to certify your knowledge.


This ISO 9001 Foundation course is the first of our four ISO 9001 courses which go together to produce a fully competent ISO 9001 user who can fully implement and audit the use of ISO 9001 in both theirs’ and others’ organisations.

 

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Who should attend?

This course is suitable for anybody requiring a basic understanding of ISO 9001 and how it helps to improve quality standards. Suggested job roles include:

  • Quality managers

  • Other managers

  • Supervisors

 

Prerequisites

As this is a Foundation course, there are no prerequisites. However, some prior knowledge of quality management will be beneficial.

ISO 9001 Foundation Examination

The course includes an examination which will solidify your understanding of ISO 9001 and allow you to demonstrate your knowledge. The exam follows this format:

  • 30 questions

  • Multiple choice

  • 40 minutes in duration

  • 50% pass mark (15/30)

  • Closed book

 

This training course includes:

  • The ISO 9001 Foundation Examination

  • The Knowledge Academy's ISO 9001 Foundation Manual 

  • Certificate

  • Experienced Instructor 

  • Refreshments 

Available delivery methods for this course:

Classroom

In-house

Online

Virtual

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Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device

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Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style


ISO 9001 Foundation FAQs

ISO 9001 provides an internationally recognised quality management standard which businesses can follow in order to meet the needs of their customers and improve their profitability.
Yes, an examination will be need to be passed in order to complete the ISO 9001 Foundation certification.
Yes, this Foundation course is the first of four courses within our ISO 9001 range. The following courses are ISO 9001 Internal Auditor, ISO 9001 Lead Auditor, and ISO 9001 Lead Implementer.
We provide our range of ISO 9001 courses all over the world, making it easy to find a training venue near you.
We offer training in the following ISO standards: ISO 20000, ISO 27001, ISO 14001, ISO OHSAS 18001, ISO 22301, ISO 27005, and ISO 13485.
No, there aren’t any prerequisites. Some prior knowledge of quality management will be a bonus, however.
The course will begin at 9am and finish at 5pm. We ask that candidates arrive at the venue by 8:45 to ensure that the course can begin promptly at 9am.

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell


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