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Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
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Data Protection & Compliance

Contract Negotiation Training

  • Includes course materials, completion certificate, & refreshments
  • Attendance and participation confirms certification
  • We are the world’s largest provider of training courses

Available delivery methods for this course:




Live Virtual

Course Information

Contract Negotiation Training Outline

This Contract Negotiation Training course covers the following topics:

What is Negotiation?:

  • Negotiation Types

  • Underlying Tensions

  • Who is Negotiating?

  • Why Negotiate?

  • BATNAs and WATNAs

  • The Expectations of the Other Parties


Negotiation Approaches Overview


Streetwise Tactical Ploys:

  • Recognising Them

  • Countering Them Effectively

  • Why are they Outdated?


Principled Negotiation:

  • Arriving at Yes

  • Getting Past No

  • What Kind of No is it?


Psychological Categorisation:

  • The Art of Communication

  • Using Neuro-Linguistic Programming to Your Advantage


Negotiation Styles and Ethics:

  • People

  • Interests

  • Options

  • Criteria


Negotiating Strategies:

  • Planning a Negotiation

  • Desk Research

  • Adopting a Win-Win Approach

  • Considering a No Deal Solution

  • Aim High

  • Using Simple Language

  • Asking Questions and Listening

  • Building Solid Relationships

  • Maintaining Personal Integrity

  • Conserving Concessions

  • Being Patient

  • Awareness of Cultural Differences


Manipulative Ploys:

  • How Not to be Hoodwinked

  • Examples Analysis

  • Solutions Discussion


Creative Problem Solving:

  • Blue Sky Thinking

  • Looking for a Third Way

  • A Fresh Approach

  • Redefining the Problem

  • Looking for Overlapping Interests


Negotiating with Difficult People:

  • Exploring their BATNAs and WATNAs

  • What Lies Behind Hostility?

  • Dealing with Anger

  • Building Bridges

  • Making it Hard for Them to Refuse


Excellent Communication:

  • The Power of Nonverbal Messages

  • Interpreting Body Language

  • Vocal Quality

  • Verbal Communication

  • Adopting a Persuasive Style

  • The Power of Silence (the Art of Doing Nothing)


 Cultural Factors:

  • How to Research

  • How to Prepare

  • Gifts, Courtesies and Bribes

  • Concepts of Time – Managing Expectations


Negotiating by Different Methods:

  • Successful Telephone Negotiation

  • Tips for Successful Meetings

  • Getting the Message Across Via Email

  • Negotiating the Draft Contract

  • The Final Draft of the Agreement

  • Negotiating with Head Office and Your Own Team


Negotiating Out of a Dispute:

  • Finding a Win-Win Solution

  • Playing Devil’s Advocate

  • Strategy in the Context of a Litigation

  • Overcoming Power Imbalances

  • Preserving the Ongoing Contract

  • What it Takes to Close a Deal

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Contract Negotiation Training Overview

This Contract Negotiation training course teaches delegates how to successfully negotiate contracts, agreements, and disputes, whilst sustaining positive relations with the parties involved. Delegates will learn a wide range of efficient negotiating techniques and mechanisms, accompanied by an evaluation of negotiating methods.


Delegates will also acquire knowledge of what to do if a disagreement arises when the contract is in progress. Emphasis is placed on the importance of effective contract negotiation for business success. This Contract Management training course takes a practical approach, as it uses interactive procedures such as workshops, case studies, and tasks so delegates acquire an understanding of how to implement the knowledge they gain. 


Delegates will become familiar with the fundamentals of contract negotiation and will enhance their understanding of why it is necessary for business processes. They will also study negotiation strategies, styles, ethics, and methods. Vital communication skills will be enhanced, and factors that may impact successful negotiation, i.e. culture, will be explored. 

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Who should attend?

We recommend this training course for Executives involved in the negotiation and management of contracts, Contract Managers, Commercial Managers, Finance Managers, Business Development Managers, Sales Support staff, Purchasing and Procurement Managers, and Legal Professionals. Anyone interested in negotiating the best contract deals should attend this training course.



There are no requirements for participating in Contract Negotiation Training.

What’s Included

Included in this training course:

  • The Knowledge Academy’s Contract Negotiation Delegate Pack
  • Experienced Instructor
  • Certificate of Completion
  • Refreshments

Contract Negotiation Training FAQs

No, there is no exam for Contract Negotiation Training.
No, you do not need any prior certifications for Contract Negotiation Training.
All of our Contract Management instructors are fully certified and have years of experience in their specialist area.
This training course includes the course documentation, a completion certificate, an instructor, and refreshments.

Upcoming classes

Need training delivered to you?

We can offer exceptional deals on in-house/on-site training at a location of your choosing for a number of your staff. Enquire to learn about our offers.

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Dates & Prices for Contract Negotiation Training

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Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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