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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-house Training

Our In-house training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

In-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
Technical IT

Citrix NetScaler Install, Configure And Manage

  • Courses delivered by world class training instructors
  • Training provided in luxury venues 

Available delivery methods for this course:




Live Virtual

Course Information

Citrix NetScaler Essentials and Traffic Management Outline


Getting Started

  • Introduction to the NetScaler System

  • TriScale

  • NetScaler Use Cases

  • NetScaler Functionality

  • NetScaler Overview

  • Product Features

  • NetScaler Operating System Overview

  • nCore Configuration Architecture

  • NetScaler File system

  • Deployment Scenarios

  • Logging in to the NetScaler System

  • NetScaler Licenses


Basic Networking

  • OSI Networking Model

  • NetScaler Architecture Overview

  • NetScaler-Owned IP Addresses

  • Network Topology

  • NetScaler Network Interfaces

  • Virtual Local Area Networks (VLANs)

  • IP Routing

  • Determining the Source IP Address

  • Packet Forwarding

  • Use Source IP Mode

  • Client-IP HTTP Header Insertion

  • Path MTU Discovery

  • Link Aggregation

  • Access Control Lists

  • Network Address Translation (NAT)


NetScaler Platforms

  • Architecture and General Concepts

  • Hardware Platforms

  • Hardware Components

  • MPX Overview

  • VPX Overview

  • CPX Overview

  • SDX Overview

  • Identify the unique capabilities and functionality of the NetScaler SDX platform

  • Identify the networking characteristics of the NetScaler SDX platform

  • Explain the process of provisioning and administration of NetScaler VPX instances on a NetScaler SDX appliance


High Availability

  • High Availability Functionality

  • High Availability Node Configuration

  • Propagation and Synchronization

  • Failover, Route Monitors, Fail Safe

  • Propagation, Synchronization

  • High Availability Management

  • Performing an Upgrade

  • Troubleshooting

  • Upgrading HA pair


Load Balancing

  • Local Load Balancing concepts

  • Naming conventions

  • Persistence

  • Service Types

  • LB Methods

  • Disabling Entities

  • Diagnostics/Troubleshooting

  • L4 vs L7 for TCP services

  • UDP ping vs L7

  • Monitor attributes

  • Built in L7 monitors

  • Monitors from Scripts

  • EAV Monitors

  • ECV Monitors

  • DataStream


SSL Offload

  • SSL and TLS

  • SSL Session Process

  • SSL Administration

  • SSL Offload Overview

  • SSL Attacks Overview

  • SSL Troubleshooting

  • Cipher Suites

  • Certificate Management

  • Feature and Benefits

  • Offload Performance

  • Deployment Scenarios

  • Citrix Recommendations for SSL


Securing the NetScaler

  • NetScaler Communication Ports

  • Overview of AAA

  • Authentication on the NetScaler

  • NetScaler Users

  • Command Policies

  • Admin Partitions


Monitoring, Management, and Troubleshooting

  • Monitoring Needs

  • NetScaler Log Management

  • Simple Network Management Protocol

  • AppFlow on the NetScaler System

  • NetScaler Insight Overview

  • NetScaler Command Center Overview

  • Network Traffic Capture using NSTRACE

  • Troubleshooting with Filter Expressions

  • Decoding SSL Traffic with Wireshark

  • Display NetScaler System Information

  • NetScaler Command Line Tools


AppExpert Classic Policy Engine

  • Policies Overview

  • Expression Structures

  • Content Filtering

  • Content Filtering Actions

  • Content Filtering Rules


AppExpert Default Policy Engine

  • Understanding Packet-Processing Flow

  • Understanding Policies

  • Policy Process Evaluation Flow

  • Identifying Default Policy Expressions

  • Actions

  • Understanding Bind Points

  • Understanding Policy Labels

  • Pattern Sets

  • Typecasting


Rewrite, Responder, and URL Transform

  • Configuring Rewrite Policies and Actions

  • Responder Actions

  • Respond with

  • Responder Action for Timeouts

  • Responder Policies

  • Responder HTML Page Imports

  • Binding Policies

  • URL Transformation

  • URL Transformation Actions

  • Binding of URL Transformations


Content Switching

  • Introduction to Content Switching

  • Content Switching Based on Network Characteristics

  • Content-Switching Virtual Servers and Load-Balancing Virtual Servers

  • Configuring Content-Switching Virtual Servers

  • Configure a Load-Balancing Setup for Content Switching

  • Content-Switching Policies

  • Content-Switching Rule Precedence With Priority Specified


Global Server Load Balancing

  • DNS overview and records

  • GSLB Deployment Methods

  • GSLB Concepts

  • GSLB Entities

  • GSLB DNS Methods

  • Metric Exchange Protocol

  • Viewing and Configuring GSLB with the Visualizer

  • GSLB Persistence


Optimizing Traffic

  • Introduction to Compression

  • Frontend Optimization

  • Surge Queue

  • TCP Optimization

  • HTTP Optimization


Clustering (Optional)

  • How Clustering Works

  • Cluster Synchronization

  • Cluster Communication Interfaces

  • Striped and Spotted IP Addresses

  • Traffic Distribution

  • Cluster and Node States

  • NetScaler Cluster Set up

  • Dynamic Configuration for a Cluster Link Aggregation Group

  • NetScaler Cluster Management

  • NetScaler Cluster Troubleshooting

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Citrix NetScaler Install, Configure and Manage Overview

The Knowledge Academy's 5-day Citrix NetScaler Install, Configure and Manage Overview course focuses on foundational skills for implementing and using Citrix NetScaler, with particular focus on managing network traffic effectively. During the course you will learn about NetScaler capabilities including high availability and security and performance, as well as explore SSL offload, load balancing and monitoring.

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Who should attend?


The course is aimed at those interested in learning the fundamentals of Citrix NetScaler for application delivery. This includes administrators, engineers and architects who have little NetScaler experience and are interested in learning more.




There are no formal prerequisites required for this course. It is recommended that you have basic knowledge of NetScaler before attending this course.

This Citrix NetScaler Install, Configure and Manage training course includes:

  • The Knowledge Academy's Citrix XenApp and XenDesktop Install, Configure and Manage Manual
  • Completion Certificate
  • Experienced Instructor 
  • Refreshments 

Citrix NetScaler Install, Configure and Manage FAQs

There are no formal prerequisites required for this course. It is recommended that you have basic knowledge of NetScaler before attending this course.
No, no exam is required to complete the course or receive a certificate.
Your instructor will be an expert in Citrix technologies, with extensive NetScaler experience.
The course will begin at 9am and finish at 5pm each day.

Upcoming classes

Need training delivered to you?

We can offer exceptional deals on in-house/on-site training at a location of your choosing for a number of your staff. Enquire to learn about our offers.

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Dates & Prices for Citrix NetScaler Install, Configure and Manage

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Why choose Virtual?

Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device

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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

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Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style



Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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