Ouagadougou is the capital city of Burkina Faso. It is the economic and cultural centre of the nation. This city is the largest in the country with an estimated population of 1.5 million people. The primary industries in this area are the food processing and textiles industries. The current unemployment rate in Burkina Faso doubled between 2013 and 2014. It went from 3.3 to 6.6, this was an all-time high for the country. The literacy rate in Ouagadougou isn’t high but there are still 2 universities in the city. University of Ouagadougou is the larger of the two and was founded in 1974. It has around 40,000 students which is about 85% of the nation university students. This university is seen to offer educational, cultural and economic benefit to the country.
ITIL® 5 Service Certification - in Ouagadougou
ITIL Service (Version 5) Certification Training in Ouagadougou equips delegates to manage and deliver high-quality digital services throughout the entire service lifecycle. Learners gain the skills needed to handle service relationships, maintain service levels, drive operational reliability, and achieve measurable outcomes for customers.
- Develop service management expertise with the ITIL® 5 Service Certification
- Strengthen decision-making across changing service environments
- Learn to use metrics and success factors to evaluate service effectiveness
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