Lusaka is the capital and the largest city of Zambia and has a population of around 1.7 million. The metro area has a population of around 2.4 million inhabitants. Lusaka is the centre of commerce and government in Zambia, The official language in Lusaka is English but Nyanja and Bemba are also spoken. The University of Zambia is the largest university in Zambia and was founded in 1966. There are around 25,000 students in attendance at the university who can study a variety of courses such as agricultural sciences, engineering, education, humanities & social sciences, law, mines, medicine, natural sciences and veterinary medicine.
VeriSM Training | VeriSM Plus Training in Lusaka
VeriSM™ Plus in Lusaka expands your service management skills with a flexible, digital-ready approach. This course builds understanding of governance, value creation, and practices to support effective service delivery, improved performance, and alignment with organisational strategy.
- Identify and describe how to move from a reactive to proactive operation with VeriSM.
- Learn how VeriSM™ re-defines Digital IT Service Management Best Practices.
- VeriSM™ describes how an organisation can define service management principles.