Management Training | Management Training For New Managers Training in Lusaka

Management Training for New Managers Course Outline

Module 1: What is the Role of the Manager?

• Overview
• Descriptions of the Role of a Manager

Module 2: Action Centred Leadership

• What is Action Centred Leadership?
• Situational Leadership Model
• Development Levels for Existing Staff
• Needs as a Manager
• Communication
• Effective Communication

Module 3: Team Briefing and Time Management

• Team Briefing Benefits
• Key Features of Team Briefing
• Time Management

Module 4: Typical Procrastinators and Time Wasters

• Examples of Some Biggest Time Wasters

Module 5: Establishing Priorities

• Examples of Pareto's Law in Various Situations
• Examples of Time Savers
• Principles for Effective Personal Time Management

Module 6: Decision Making

• How to Decide What to Do? 
• Tips on Decision Making

Module 7: Delegation

• What to Delegate?

Module 8: Who’s Got the Monkey?

• Introduction
• Who's Working for Who?
• Getting Rid of the Monkey
• Transferring the Initiative

Module 9: Setting Objectives

• Different Sorts of Objectives
• Setting SMART Objectives

Module 10: Feedback and How to Give it

• Setting
• Dealing with Reactions to Feedback
• When Receiving Feedback?
• Giving Praise and Encouragement
• Giving Critical Feedback

Module 11: Managing Underperformance

• Latecomer
• Managing Performance: Making Mistakes
• Conflict Management Case Study: No Meetings
• Mediation in the Workplace
• Motivation
• Motivating Team

Module 12: Performance Management

• What is Performance Management?
• Performance Management Technique

Module 13: How to Establish a Good Team Culture

• How to Establish a Good Team Culture

Module 14: Leadership and Management Skills you Need for Success

• Difference between a Leader and a Manager
• How to Develop Management and Leadership Skills

Module 15: Continual Improvement for Managers

• Overview

Who Should Attend this Management Training for New Managers Course?

The Management Training for New Managers Course is designed for anyone who has recently been promoted to a position, or anyone who wants to learn more about Management. This course can benefit a wide range of professionals, including:

• Assistant Manager
• Deputy Manager
• Team Lead
• Project Manager
• Operations Manager
• Department Supervisor
• Business Unit Coordinator

Prerequisites of the Management Training for New Managers Course

There are no formal prerequisites for this Management Training for New Managers Course.

Management Training for New Managers Course Overview

Management is the process of coordinating people and resources to achieve organisational objectives effectively. Professionals play a crucial role in setting goals, assigning tasks, and fostering a productive and positive work environment.

Our Management Courses enable professionals to understand how effective management contributes to organisational success. It equips professionals in the management sector with the skills needed to improve productivity and operational efficiency.

The Knowledge Academy’s 1-Day Management Training for New Managers Course provides comprehensive insight into essential managerial competencies. It covers key areas such as goal setting, task allocation, conflict resolution, and performance management.

Management Training for New Managers Course Objectives

• To understand the fundamentals of Management and its importance in achieving organisational goals
• To develop skills in setting clear goals and effectively assigning tasks
• To learn strategies for managing mistakes and conflicts within a team
• To gain proficiency in providing constructive feedback and addressing performance issues
• To become adept at fostering a positive work environment and team cohesion
• To acquire the knowledge and skills necessary for driving team and organisational performance

Upon completion of this Management Training for New Managers Course, delegates will gain a strong understanding of management principles and lead with greater confidence.

What’s Included in this Management Training for New Managers Course?

• World-Class Training Sessions from Experienced Instructors
• Management Training for New Managers Certificate
• Digital Delegate Pack