Operations Management Course in Lusaka

Home

Courses

Management Courses

Operations Management Course

Lusaka

Optimise business processes with the Operations Management Course in Lusaka. Improve efficiency, manage capacity, control quality, and coordinate resources to reduce costs, enhance productivity, and ensure smooth operations that support customer satisfaction.

Gain expertise with the Operations Management Course to boost your career
Learn essential skills to optimise processes and improve operational efficiency
Understand strategies to streamline workflows and manage resources effectively
&nb

Dates & Prices

Operations Management Course Overview

Course syllabus

Who it’s for

What’s included

FAQs

Operations Management Training Course Outline

Module 1: Introduction to Operations Management

Production Functions
Functions and Responsibility of Production Management and its Relations to Other Management Functions
Automation
Difference between Services and Manufacturing
Competitiveness and Strategy and Productivity
Computing Productivity

Module 2: Product and Service Design

Legal and Environmental Issues
Lifecycles
Product Design and Development
Delayed Differentiation
Commonality
Mass Customisation
Standardisation of Products and Services
Modular Design
Design for Manufacturability
Service Design
Differences Between Product Design and Service Design
Reliability
Computer-Aided Design

Module 3: Process Selection, Facility Layout, and Location

Types of Manufacturing Processes
Flexibility in Manufacturing Systems
Computer Integrated Manufacturing (CIM)
Facilities Layout
Repetitive Process Layout
Repetitive Product or Line Layout and its Design
Fixed Position Layout
Cellular or Group Layout
Combination Layout
Need for a Facility Location Planning
Nature of Location Decisions
Factors Affecting Location Decisions
Selection of Site for the Plant
Procedure for Location Decisions
Techniques of Locational Analysis

Module 4: Quality Assurance and Control

Quality Control Defined
Collection and Presentation of Data
Statistical Quality Control (SQC)
Importance of Statistical Quality Control
Human Behaviour in Managing Quality
Total Quality Management (TQM)
Determinants of Quality
Quality Circles
KAIZEN

Module 5: Process Control Charts

Analysing a Process
Process Flow Charts and Decision
Characteristics of Different Production Systems
Services and Designing Processes

Module 6: Acceptance Sampling

Acceptance Sampling
Acceptance Quality Control and Acceptance Sampling
Making a Final Choice

Module 7: Inventory Planning and Control

Inventory Costs
- Holding (or Carrying) Costs
- Cost of Ordering
- Set Up (or Ordering) Costs
Shortage or Stock-out Costs
Inventory Control by Classification Systems
Inventory Control System

Module 8: Economic Order Quantity

EOQ Model

Module 9: Supply Chain Management

Benefits and Needs for Supply Chain Management
Elements of Supply Chain Management
Logistics
Electronic Data Interchange
E-Commerce
Requirements for Supply Chain Management
Decisions in Supply Chain Management
- Internal Supply Chain
- External Supply Chain
- Supply Chain Processes
Performance Optimisation
JIT in Services

Who Should Attend this Operations Management Course?

This Operations Management Training is suitable for professionals involved in managing, improving, or overseeing operational processes across manufacturing and service organisations. It can benefit a wide range of professionals, including:

Operations Managers
Supply Chain Managers
Logistics Managers
Production Managers
Inventory Managers
Quality Assurance Managers
Process Improvement Specialists

Prerequisites of the Operations Management Course

There are no formal prerequisites for attending this Operations Management Course. However, a basic understanding of business concepts and operations terminology can enhance your learning experience.

Operations Management Training Overview

Operations Management Training is designed to develop the knowledge and practical understanding required to plan, manage, and improve business operations. It provides a structured approach to enhancing operational efficiency, productivity, and quality across manufacturing and service organisations.

This training equips delegates with knowledge of process design, quality management, inventory control, supply chain operations, resource planning, and continuous improvement techniques. Delegates will also develop practical skills to analyse operational performance and support effective business decision-making.

This 1-Day course by The Knowledge Academy enables delegates to optimise business processes, manage operational resources effectively, improve organisational performance, and contribute to continuous business improvement initiatives.

Operations Management Course Objectives

To understand key principles of operations management
To optimise resources for maximum productivity
To implement strategies for process improvement
To analyse operational challenges and propose effective solutions
To utilise data and metrics for informed decision-making
To enhance workflow efficiency and reduce operational costs
To improve customer satisfaction through effective operations
To align operations with broader organisational goals

Upon completion of this Operations Management Training in Lusaka, delegates will be able to apply Operations Management principles to improve business processes, optimise resources, and enhance operational performance. They will also be equipped to support continuous improvement initiatives across their organisation.

What’s Included in this Operations Management Course

World-Class Training Sessions from Experienced Instructors
Operations Management Training Certificate
Digital Delegate Pack

Train Your Workforce

Looking for Operations Management Course in-house or onsite training in Lusaka? We specialise in corporate group training and bulk bookings for organisations of all sizes in Lusaka. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Lusaka venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Lusaka is the capital and the largest city of Zambia and has a population of around 1.7 million. The metro area has a population of around 2.4 million inhabitants. Lusaka is the centre of commerce and government in Zambia, The official language in Lusaka is English but Nyanja and Bemba are also spoken. The University of Zambia is the largest university in Zambia and was founded in 1966. There are around 25,000 students in attendance at the university who can study a variety of courses such as agricultural sciences, engineering, education, humanities & social sciences, law, mines, medicine, natural sciences and veterinary medicine.

Ways to take Operations Management Course in Lusaka

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Operations Management Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access Operations Management Course in Lusaka delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Operations Management Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Operations Management Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Operations Management Course through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access Operations Management Course resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access Operations Management Course in Lusaka from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective Operations Management Course that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's Operations Management Course Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Operations Management Course sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Operations Management Course Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our Operations Management Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Operations Management Course Schedule in Lusaka

Online Instructor-Led

Online Self-Paced

Onsite

Fri 16th Oct 2026

View Price

1 day

Online Instructor-Led

Book now

Package deals for Operations Management Course in Lusaka

Our training experts have compiled a range of course packages on a variety of categories in Operations Management Course, to boost your career. The packages consist of the best possible qualifications with Operations Management Course, and allows you to purchase multiple courses at a discounted rate.

Operations Management Course in Lusaka FAQs

What is Operations Management?

Operations Management is the process of planning, organising, and improving business operations to produce goods or deliver services efficiently. It focuses on managing resources, processes, quality, and productivity to help organisations achieve their operational and strategic objectives.

What is an Operations Management Course?

The Operations Management Course is designed to develop the knowledge and practical understanding required to plan, manage, and improve business operations. It introduces the principles, techniques, and best practices used to enhance operational efficiency, productivity, and quality across organisations.

What skills will I gain in this Operations Management Online Course?

Delegates will develop skills in process improvement, quality management, inventory planning, supply chain management, productivity analysis, operational decision-making, and resource optimisation. They will also learn practical techniques to improve operational efficiency and support continuous business improvement.

What is the function of Operations Management?

The primary function of Operations Management is to ensure that business processes run efficiently while delivering quality products or services. It involves managing resources, improving productivity, maintaining quality standards, and supporting continuous operational improvement. This Operations Management Course provides practical knowledge of these core functions.

What is the duration of this Operations Management Course?

This Operations Management Course takes 1-Day to complete. As a trusted training provider, The Knowledge Academy delivers professionally structured training designed to help delegates build relevant knowledge and develop practical skills through an engaging learning experience.

What will I learn from this Operations Management Training?

You will learn the core principles of Operations Management, including process design, quality assurance, inventory planning, supply chain management, productivity measurement, and process improvement. This Operations Management Training also provides practical approaches for enhancing operational performance.

What topics are covered in this Operations Management Course?

This Operations Management Course covers Operations Management fundamentals, product and service design, facility layout, quality management, process control, acceptance sampling, inventory planning, economic order quantity (EOQ), and supply chain management.

What learning materials are provided in this Operations Management Training?

You will be able to access the course material through the ‘MyTKA Training Portal’, where all training resources and learning materials are available in one convenient location. The portal is designed to provide easy access to your course content, helping you learn at your own pace. You can review the materials as often as needed throughout your learning journey.

Does the Operations Management Course include real-world case studies and practical exercises?

Yes. Operations Management Course includes practical discussions and examples that help delegates understand how Operations Management principles can be applied in real business environments.

What industries benefit from Operations Management skills?

Operations Management skills are valuable across manufacturing, logistics, retail, healthcare, finance, hospitality, construction, government, and other service-based industries where efficient processes and resource management are essential.

Do you offer 24/7 support for this Operations Manager Course?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the Operations Management Training. Our customer support team is available to assist and promptly resolve any issues you may encounter.

Do you provide self-paced Operations Management Training?

Yes, The Knowledge Academy provides a self-paced option for the Operations Management Course, allowing delegates to study at their own convenience. We also offer an online instructor-led option for delegates who prefer live trainer guidance, structured sessions, and interactive learning support.

Does the course teach about Supply Chain and Logistics?

Yes. The Operations Management Training introduces key Supply Chain Management concepts, including logistics, supply chain processes, performance optimisation, electronic data interchange, and e-commerce.

Does the course cover digital tools for Operations Management?

Yes. Delegates are introduced to technologies and concepts that support modern operations, including Computer-Aided Design (CAD), Computer Integrated Manufacturing (CIM), Electronic Data Interchange (EDI), and e-commerce.

Do you provide Operations Management Online Course?

Yes, The Knowledge Academy offers flexible online learning options, allowing you to complete the Operations Management Training at your own pace and from any location, making it convenient for working professionals.

Will I receive a certification after completing this course?

Yes, after completing this Operations Management Training you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

What job opportunities will I get on completing this Operations Management Course?

This course supports professional development for roles such as Operations Manager, Production Manager, Supply Chain Coordinator, Logistics Manager, Inventory Controller, Quality Assurance Manager, and Process Improvement Specialist. Career opportunities may vary depending on your qualifications and experience.

Is this Operations Management Training relevant to service-based industries?

Yes. While Operations Management is widely used in manufacturing, the principles taught in this course are equally applicable to service-based industries. Delegates will learn how to improve service delivery, resource utilisation, quality, and operational efficiency across various business environments.

Why choose The Knowledge Academy in Lusaka over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Operations Management Course in Lusaka?

The training fees for Operations Management Course in Lusaka starts from $1795

Which is the best training institute/provider of Operations Management Course in Lusaka?

The Knowledge Academy is one of the Leading global training provider for Operations Management Course.

What are the best Management Courses courses in Lusaka?

Please see our Management Courses courses available in Lusaka

Customers Reviews

Request For Pricing

WHO WILL FUNDING THE COURSE?

My employer

I will

Not sure

+44

Courses Related to Management Courses

Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water