ILM Level 3 Award In Effective Mentoring in Lusaka

ILM Level 3 Award in Effective Mentoring Course Outline

Total Credit Value – 10

Guided Learning Hours – 29 

Course Outline

Unit 8586-300: Understanding Good Practice in Mentoring within an Organisational Context

Credit Value – 3 

Guided Learning Hours – 9 

Module 1: Effective mentoring within an organisational context

Effective Mentoring Within an Organisational Context

• Roles and Responsibilities of An Effective Mentor
• Identify the Skills, Knowledge and Behaviours Required of An Effective Mentor
• Overcome Potential Barriers to Mentoring

Module 2: Importance of Effective and Ethical Contracting in Mentoring

• Methods to Initiate a Productive Working Relationship with an Individual
• Rationale for And Process of Contracting in Mentoring
• Represents Safe and Ethical Practice in Mentoring

Module 3: Process of Effective Mentoring Within Their Own Workplace

• Manage a Mentoring Process Using a Recognised Mentoring Model
• Range of Mentoring Tools or Techniques
• Methods for Monitoring and Reviewing Progress Towards Goals

Module 4: Role of Recording, Reflection and Supervision in Mentoring Within Their Own Practice or Other Contexts

• Purpose of Mentoring Records for Mentor and Mentee
• Importance of Reflective Practice and Supervision Within A Mentoring Context

Unit 8586-301: Undertaking Mentoring within an Organisational Context

Credit Value – 4

Guided Learning Hours – 12

Module 5: Plan and Organise Effective Mentoring

• Plan for 6 Hours of Effective Mentoring
• Agree on Relevant Topics, Goals, and Outcomes
• Establish a Confidential Contract with Individuals and Stakeholders

Module 6: Undertake and Record Effective Mentoring

• Use Diagnostic Tools in Mentoring
• Apply a Recognised Mentoring Model
• Demonstrate Effective Mentoring Skills and Ethics
• Record the Mentoring Process from Start to Finish

Module 7: Gather Evidence of Ongoing Mentoring Review

• Reflect on Sessions for Continuous Development
• Collect Feedback on Mentoring Effectiveness
• Review and Evidence Communication Skills in Mentoring
• Summarise Outcomes of Supervision to Improve Practice

Unit 8586-303: Reflecting on Mentoring Skills within an Organisational Context

Credit Value – 3 

Guided Learning Hours – 8

Module 8: Review the Effectiveness of Their Mentoring Practice

• Effectiveness of Their Own Mentoring Practice Based on Evidence
• Identify Own Strengths and Areas for Improvement

Module 9: Plan for Their Own Development in Mentoring

• Identify Future Development Opportunities
• Produce a Relevant Development Plan

ILM Level 3 Award in Effective Mentoring Assessment Information 

• You will complete one assessment for each unit you study, consisting of short questions and written tasks.  
• You will submit these online and they will be marked by your ILM tutor. 

Who Should Attend this ILM Level 3 Award in Effective Mentoring?

This course is ideal for delegates who want to develop practical mentoring skills to support personal and professional growth in the workplace. You should attend this ILM Level 3 Award in Effective Mentoring Course if you are:

• Line Manager: Supporting staff development through structured mentoring conversations
• Team Leader: Guiding new or junior team members with confidence and clarity
• HR Professional: Embedding mentoring into workplace learning and development initiatives
• Internal Coach or Mentor: Enhancing your approach with recognised mentoring techniques
• Volunteer or Community Leader: Providing effective guidance in informal mentoring roles
• Aspiring Mentor: Building foundational mentoring skills for career and personal growth

Prerequisites for the ILM Level 3 Award in Effective Mentoring

There are no formal prerequisites for attending ILM Level 3 Award in Effective Mentoring. However, it will be beneficial if delegates have basic knowledge of leadership or supervisory responsibilities.

ILM Level 3 Award in Effective Mentoring Overview 

The ILM Level 3 Award in Effective Mentoring is a recognised qualification focused on structured mentoring practice. This training develops the knowledge and techniques required to plan, deliver, and evaluate effective mentoring relationships.

This training strengthens delegates’ communication, goal-setting, and feedback capabilities to support professional growth. Delegates enhance their readiness to implement mentoring frameworks that improve performance and organisational resilience.

This course, offered by The Knowledge Academy, enables delegates to apply mentoring principles confidently in workplace scenarios. Delegates gain practical competence to establish structured mentoring relationships aligned with organisational objectives.

ILM Level 3 Award in Effective Mentoring Course Objectives

• To Understand the Core Principles of Mentoring in Organisations
• To Develop Effective Mentoring Relationships and Communication Skills
• To Apply Ethical Contracting Techniques in Mentoring Sessions
• To Use Appropriate Mentoring Tools and Techniques Effectively
• To Plan and Structure Mentoring Sessions for Maximum Impact
• To Reflect on Personal Mentoring Practice for Continuous Development

After attending this training, delegates will be equipped with the skills to confidently initiate and manage mentoring relationships within their organisation. They will be able to set clear objectives, foster an environment of trust, and use appropriate techniques to guide and support their mentees’ development.

What's Included in this ILM Level 3 Award in Effective Mentoring Course?

• World-Class Training Sessions from Experienced Instructors
• ILM Level 3 Award in Effective Mentoring Assessment
• Interactive Learning with 24*7 Support
• Digital Delegate Pack