Lusaka is the capital and the largest city of Zambia and has a population of around 1.7 million. The metro area has a population of around 2.4 million inhabitants. Lusaka is the centre of commerce and government in Zambia, The official language in Lusaka is English but Nyanja and Bemba are also spoken. The University of Zambia is the largest university in Zambia and was founded in 1966. There are around 25,000 students in attendance at the university who can study a variety of courses such as agricultural sciences, engineering, education, humanities & social sciences, law, mines, medicine, natural sciences and veterinary medicine.
Online Reputation Management Training in Lusaka
In this Online Reputation Management Training in Lusaka, learners explore how to influence and protect brand perception on digital channels. The course includes reputation basics, monitoring tools and metrics, managing reviews and comments, response planning, social listening, crisis response procedures, and reputation improvement tactics.
- Understand how to enhance online reputation with customer’s engagement
- Establish a policy for social media companies with Online Reputation Management Training
- Gain an understanding of how to respond and deal with complaints