Oracle Training | Oracle CRM Training in Lusaka

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Oracle CRM Training Course

Lusaka

Oracle CRM Training in Lusaka helps professionals understand CRM fundamentals and Oracle CRM platform functionality. Learners explore setup and personalisation, sales tools, user creation and management, resource handling and practical techniques to optimise customer relationship workflows.

Includes all course mat
Gain knowledge of Oracl
CRM training provided b

Dates & Prices

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Oracle CRM Training Course is part of our Black Friday sale. Lock in up to 60% off now, choose online, classroom or onsite training, and schedule your course any time through 2027. Group bookings save up to 60%.

Oracle CRM Training Course Overview

Course syllabus

Who it’s for

What’s included

FAQs

Oracle Sales CRM Masterclass Outline

Module 1: Introduction to Oracle CRM

Overview of CRM
Overview of Oracle CRM
Personal Preference Window
Password Policies
Personalisation
Account Settings

Module 2: Sales Techniques in Oracle CRM

Oracle CRM Sales Prospector on Demand

Module 3: Setting Up Users with the Oracle CRM

Oracle Sales Cloud
Creating Users

Module 4: Managing Users in the Oracle CRM

Managing Users

Module 5: Resources

Resources
Resources Detail Administrator
Task in Resources Manager
Importing Resources
Locating a Resource

Who should attend this Oracle CRM Training?

The Oracle CRM Course is designed for professionals who are seeking to enhance their skills and knowledge in the realm of Customer Relationship Management (CRM), specifically within the context of Oracle's Sales CRM software. This course can benefit a wide range of professionals, including:

Sales Professionals
Marketing Professionals
Customer Service Representatives
Business Development Managers
CRM Administrators
IT Managers and System Administrators
Entrepreneurs and Business Owners

Prerequisites of the Oracle CRM Training

There are no formal prerequisites for attending this Oracle CRM Course.

Oracle CRM Training Course Overview

The Oracle CRM Course focuses on leveraging Oracle's comprehensive CRM tools to optimise sales processes and Customer Relationship Management. In today's fast-paced business environment, CRM Training is vital for managing customer interactions efficiently, ensuring both customer satisfaction and business growth.

This CRM Certification is particularly crucial for sales professionals, CRM Managers, and Business Development Executives. Understanding Oracle CRM is essential for these professionals to streamline sales processes, enhance customer engagement, and drive effective sales strategies using data-driven insights.

The Knowledge Academy's 1-day CRM Certification is designed to provide delegates with a thorough understanding of Oracle CRM functionalities. This CRM Training will equip participants with practical skills to implement Oracle CRM solutions effectively in their respective business environments, enhancing both customer relationships and sales outcomes.

Course Objectives

To introduce the fundamental concepts and functionalities of Oracle CRM
To demonstrate techniques for managing customer relationships using Oracle CRM
To enhance skills in leveraging Oracle CRM for sales process optimisation
To provide hands-on experience with Oracle CRM tools and features
To teach best practices for data management and analysis within Oracle CRM
To prepare delegates for practical application of Oracle CRM in their professional roles

Upon completing the Oracle CRM Course, delegates will possess a comprehensive understanding of Oracle's CRM tools and their application in the sales domain. This knowledge will empower them to effectively manage customer relationships and drive sales growth within their organisations.

What’s included in this Oracle Sales CRM Training Course?

World-Class Training Sessions from Experienced Instructors
Oracle Sales CRM Certificate
Digital Delegate Pack

Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.

Train Your Workforce

Looking for Oracle CRM Training Course in-house or onsite training in Lusaka? We specialise in corporate group training and bulk bookings for organisations of all sizes in Lusaka. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Lusaka venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Lusaka is the capital and the largest city of Zambia and has a population of around 1.7 million. The metro area has a population of around 2.4 million inhabitants. Lusaka is the centre of commerce and government in Zambia, The official language in Lusaka is English but Nyanja and Bemba are also spoken. The University of Zambia is the largest university in Zambia and was founded in 1966. There are around 25,000 students in attendance at the university who can study a variety of courses such as agricultural sciences, engineering, education, humanities & social sciences, law, mines, medicine, natural sciences and veterinary medicine.

Ways to take Oracle CRM Training Course in Lusaka

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Fri 19 Feb 2027

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

Get a team quote

Oracle CRM Training Course Schedule in Lusaka

Live Online · Same trainer and syllabus

Next: Fri 19 Feb 2027

4 upcoming dates · 1 day · $1,995

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Online Instructor-Led

Online Self-Paced

Onsite

Fri 19th Feb 2027

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1 day

Online Instructor-Led

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Fri 19th Mar 2027

View Price

1 day

Online Instructor-Led

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Fri 2nd Jul 2027

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1 day

Online Instructor-Led

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Fri 1st Oct 2027

View Price

1 day

Online Instructor-Led

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Package deals for Oracle CRM Training Course in Lusaka

Our training experts have compiled a range of course packages on a variety of categories in Oracle CRM Training Course, to boost your career. The packages consist of the best possible qualifications with Oracle CRM Training Course, and allows you to purchase multiple courses at a discounted rate.

Oracle Training | Oracle CRM Training in Lusaka FAQs

What time shall I arrive at the venue?

Please arrive at the venue at 8:45am.

Do you offer support for the course?

We can provide support via phone & email prior to attending, during and after the course.

What is included in the course?

Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments

What is the duration of this course?

This course is 1 day

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for Oracle CRM Training Course in Lusaka?

The training fees for Oracle CRM Training Course in Lusaka starts from $1995

Which is the best training institute/provider of Oracle CRM Training Course in Lusaka?

The Knowledge Academy is one of the Leading global training provider for Oracle CRM Training Course.

What are the best CRM Training courses in Lusaka?

Please see our CRM Training courses available in Lusaka

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Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water