ITIL® 5 Product Certification - in Shanghai

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ITIL® 5 Product Certification

Shanghai

ITIL Product (Version 5) Certification Training in Shanghai prepares delegates to take a structured approach to managing digital products, aligning capabilities, services, and business outcomes throughout the product lifecycle. Learners build the practical skills needed to thrive in AI-driven environments and deliver consistent value.

Build capability to manage product lifecycles, value streams, and continual improvement.
Transform digital products into powerful, value-driven outcomes supporting business growth
Understand governance and AI-driven practices with ITIL Product (Version 5) Certification.

Dates & Prices

ITIL® 5 Product Certification Overview and Exam Details

Course syllabus

Exams

Who it’s for

What’s included

FAQs

ITIL® Version 5 Product Certification Course Outline

Module 1: ITIL Foundation Recap and Digital Products and Services Overview

Introduction to Digital Products and Services
Digital Product and Service Lifecycle Management Activities

Module 2: Discover

Key Concepts and Practices of the ‘Discover’ Activity
Steps and Outputs of the ‘Discover’ Activity
Success Factors and Metrics of the ‘Discover’ Activity

Module 3: Design

Key Concepts and Practices of the 'Design' Activity
Steps and Outputs of the 'Design' Activity
Success Factors and Metrics of the 'Design' Activity

Module 4: Acquire

Key Concepts and Practices of the 'Acquire' Activity
Steps and Outputs of the 'Acquire' Activity
Success Factors and Metrics of the 'Acquire' Activity

Module 5: Build

Key Concepts and Practices of the 'Build' Activity
Steps and Outputs of the 'Build' Activity
Success Factors and Metrics of the 'Build' Activity

Module 6: Transition

Key Concepts and Practices of the 'Transition' Activity
Steps and Outputs of the 'Transition' Activity
Success Factors and Metrics of the 'Transition' Activity

Module 7: Operate

Key Concepts and Practices of the 'Operate' Activity
Steps and Outputs of the 'Operate' Activity
Success Factors and Metrics of the 'Operate' Activity

Module 8: Deliver

Key Concepts and Practices of the 'Deliver' Activity
Steps and Outputs of the 'Deliver' Activity
Success Factors and Metrics of the 'Deliver' Activity

Module 9: Support

Key Concepts and Practices of the 'Support' Activity
Steps and Outputs of the 'Support' Activity
Success Factors and Metrics of the 'Support' Activity

Module 10: The ITIL Product and Service Lifecycle

Managing the End-to End Lifecycle
ITIL, AI, and Other Frameworks

Module 11: ITIL and Other Frameworks

ITIL, AI, and Other Frameworks

ITIL® 5 Product Certification Exam Information

The ITIL® 5 Product Certification Exam assesses delegates’ understanding and application of product management concepts across the digital product lifecycle. It focuses on areas such as product strategy, discovery, development, delivery, operation, and continual improvement within modern digital environments.

The ITIL® 5 Product Certification Exam is in the following format:

Question Type: Multiple Choice
Total Questions: 40
Pass Score: 70%
Duration: 90 Minutes
Open Book/ Closed Book: Open Book

Please note: Proof of training completion is required before the official exam results can be released.

Who Should Attend this ITIL® Version 5 Product Certification?

This course is designed for professionals involved in managing, developing, delivering, or improving digital products and services throughout their lifecycle. The following professionals can benefit from this course:

Product Managers
Digital Product Managers
Product Owners
IT Delivery Managers
Service Delivery Managers
IT Operations Managers
Portfolio Managers

Prerequisites of the ITIL® Version 5 Product Certification

Delegates must hold any ITIL® 4 Certification, ITIL® Foundation (Version 5), or ITIL® Foundation Bridge (Version 5) before progressing to the ITIL® Version 5 Product Certification.

ITIL® Version 5 Product Certification Overview

The ITIL® Version 5 Product Certification Course develops knowledge of managing digital products and services across their complete lifecycle. It covers the Discover, Design, Build, Transition, Operate, Deliver, and Support activities, including their key concepts, steps, success factors, and metrics.

Delegates will develop skills in end-to-end digital product management, cross-functional value alignment, and evidence-based product decision-making. They will also understand how metrics, feedback, AI, and other frameworks support effective product management.

This 2-Day course by The Knowledge Academy enables delegates to apply a structured approach to managing digital products and services from discovery through to support. It also prepares them for the official ITIL® Product (Version 5) Certification exam.

ITIL® Version 5 Product Certification Course Objectives

To explain the key concepts of digital product and service lifecycle management
To apply the Discover, Design, Acquire, Build, Transition, Operate, Deliver, and Support lifecycle activities
To identify the key steps, outputs, success factors, and metrics associated with each lifecycle activity
To develop skills in managing digital products and services across the end-to-end lifecycle
To strengthen cross-functional alignment and evidence-based product decision-making
To prepare effectively for the official ITIL® Product (Version 5) Certification exam

Learning Outcomes after Completing ITIL® 5 Product Certification

After completing this ITIL® Version 5 Product Certification Course, delegates will be equipped to manage digital products and services across their end-to-end lifecycle. They will strengthen their ability to align cross-functional teams, use metrics for informed decisions, and manage lifecycle activities from discovery through to support

What's Included in this ITIL® Version 5 Product Certification?

World-Class Training from Experienced Instructors
ITIL® Version 5 Product Examination
Digital Delegate Pack

Train Your Workforce

Looking for ITIL® 5 Product Certification in-house or onsite training in Shanghai? We specialise in corporate group training and bulk bookings for organisations of all sizes in Shanghai. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Shanghai venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Shanghai is the largest city in China by population and the largest city in the world by population. The city has a population of around 24 million people. Shanghai is home to a variety of popular landmarks such as, The Bund, City God Temple and Yu Garden. Fudan University is located in Shanghai and was established in 1905. The university is one of the most prestigious universities in China and Asia. The university accommodates for around 31,000 students who study in areas such as social sciences, medicine and education. The university is compiled into 17 full time schools, 69 departments, 73 bachelor’s degree programs, 22 disciplines and 134 sub disciplines. The university also has 10 teaching hospitals who provide medical service, medicine education and research.

Ways to take ITIL® 5 Product Certification in Shanghai

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 5 Product Certification. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access ITIL® 5 Product Certification in Shanghai delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master ITIL® 5 Product Certification with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITIL® 5 Product Certification industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn ITIL® 5 Product Certification through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access ITIL® 5 Product Certification resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access ITIL® 5 Product Certification in Shanghai from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective ITIL® 5 Product Certification that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's ITIL® 5 Product Certification Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 5 Product Certification sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ITIL® 5 Product Certification Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our ITIL® 5 Product Certification offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

ITIL® 5 Product Certification Schedule in Shanghai

Online Instructor-Led

Online Self-Paced

Onsite

Thu 5th Nov 2026

Fri 6th Nov 2026

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2 days

Online Instructor-Led

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Thu 11th Feb 2027

Fri 12th Feb 2027

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2 days

Online Instructor-Led

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Thu 20th May 2027

Fri 21st May 2027

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2 days

Online Instructor-Led

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Thu 12th Aug 2027

Fri 13th Aug 2027

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2 days

Online Instructor-Led

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Thu 18th Nov 2027

Fri 19th Nov 2027

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2 days

Online Instructor-Led

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Package deals for ITIL® 5 Product Certification in Shanghai

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 5 Product Certification, to boost your career. The packages consist of the best possible qualifications with ITIL® 5 Product Certification, and allows you to purchase multiple courses at a discounted rate.

Save Up to 40%5 Courses

ITIL® Managing Professional (MP) Certification Path

ITIL® 5 Foundation Certification $1995
ITIL® 5 Product Certification $2695
ITIL® 5 Service Certification $2695
ITIL® 5 Experience Certification $2695
ITIL® 5 Transformation Certification $2695

Total Without Package: $12775

Package Price: $7695 (Save $5080)

Purchase now

ITIL® 5 Product Certification - in Shanghai FAQs

What is the ITIL® Version 5 Product Certification Course?

This course introduces the principles of product management within the ITIL® 5 framework, focusing on how products support service value creation, governance, and continual improvement across modern IT and digital environments.

Who should attend the ITIL® Version 5 Product Certification Course?

It is suitable for IT Service and Product Managers, Service Delivery Professionals, Consultants, Architects, and anyone involved in managing or delivering product-led services aligned with ITIL® best practices.

Do I need prior ITIL knowledge to take this ITIL® Version 5 Product Certification?

Yes, having completed the ITIL® Version 5 Foundation Certification is beneficial, as it provides a strong grounding in core ITIL® concepts and helps learners fully engage with the product-focused principles covered in this course.

What is the cost/training fees for ITIL® 5 Product Certification in Shanghai?

The training fees for ITIL® 5 Product Certification in Shanghai starts from $2695

Which is the best training institute/provider of ITIL® 5 Product Certification in Shanghai?

The Knowledge Academy is one of the Leading global training provider for ITIL® 5 Product Certification.

What are the best ITIL® Certification Training courses in Shanghai?

Please see our ITIL® Certification Training courses available in Shanghai

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