Shenzhen is a city located in the Guangdong Province and is China’s first successful Special Economic Zones. The city has a population of around 10,700,000 people and the metropolitan area has a population of over 18 million people. Shenzhen is the home to Shenzhen University which was established in 1983. The university offers a massive variety of courses such as; Literature, Languages, Communication, Economics, Management, Law, Art, Engineering, Science, Golf and Adult Education. Another university in Shenzhen is the Shenzhen Polytechnic which was founded 1993. The university has around 25,000 students in attendance and offer courses in areas such as engineering, media, management, art and sciences.
ITIL 4 Specialist: Drive Stakeholder Value Training in Shenzhen
The ITIL® 4 Specialist: Drive Stakeholder Value Course in Shenzhen emphasises techniques for shaping positive customer journeys and enhancing value co-creation. Learners work through topics on relationship management, experience design, and engagement channels. Boost customer satisfaction and earn specialist credentials.
- Know the importance of delivering value to stakeholders in IT service management
- Learn about service offering with our ITIL® 4 Specialist: Drive Stakeholder Value Course<
- Learn how to create & manage a service catalogue that aligns with stakeholder needs