ISO 26000 Social Responsibility Training | ISO Training in Hanoi

ISO 26000 Social Responsibility Training Course Outline

Module 1: Introduction to ISO 26000

• Overview of ISO 26000
• Scope
• Terms and Definitions

Module 2: Understanding Social Responsibility

• Social Responsibility of Organisations: Historical Background
• Recent Trends in Social Responsibility
• Characteristics of Social Responsibility
• State and Social Responsibility

Module 3: Principles of Social Responsibility

• General
• Accountability
• Transparency
• Ethical Behaviour
• Respect for Stakeholder Interests
• Respect for the Rule of Law
• Respect for International Norms of Behaviour
• Respect for Human Rights

Module 4: Corporate Social Responsibility (CSR)

• What is Corporate Social Responsibility?
• Importance
• Types of Corporate Responsibility
• Building a Socially Responsible Business
• What to Avoid When Creating a Socially Responsible Business Model?

Module 5: Recognising Social Responsibility and Engaging Stakeholders

• General
• Recognising Social Responsibility
• Stakeholder Identification and Engagement

Module 6: Build Sustainable CSR Programme

• Build Strategy Around Company’s Core Competencies
• Recognise Issues that Matter to Customers
• Develop CSR Initiatives that Make Employees Proud
• Measure the ROI of CSR Efforts for the C-Suite and Investors
• Expand Company’s Definition of CSR
• Be Prepared for Rapid Response to Current Events and Social Movements

Module 7: Internal Audit

• Understanding Internal Audits
• Internal Audit Process
• What is Internal Auditing?
• Internal Auditor

Module 8: Social Audit

• What is a Social Audit?
• Principles
• Significance
• Items Examined in a Social Audit
• Use of Social Audit Findings
• Role of Internal Audit in Corporate Social Responsibility

Module 9: Principles of Auditing

• Introduction
• Integrity
• Fair Presentation
• Due Professional Care
• Confidentiality
• Independence
• Evidence-Based Approach
• Risk-Based Approach

Module 10: Managing an Audit Programme

• General
• Establishing Audit Programme Objectives
• Determining and Evaluating Audit Programme Risks and Opportunities
• Establishing the Audit Programme
• Implementing Audit Programme
• Monitoring Audit Programme
• Reviewing and Improving Audit Programme

Module 11: Internal and External Environment Analysis

• Internal and External Environments
• SWOT Analysis
• Analyse Internal Environment
• External Environment Analysis

Module 12: Guidance on Social Responsibility Core Subjects

• General
• Organisational Governance
• Human Rights
• Labour Practices
• Environment
• Fair Operating Practices
• Consumer Issues
• Community Involvement and Development

Module 13: Guidance on Integrating Social Responsibility Throughout an Organisation

• General
• Relationship of an Organisation's Characteristics to Social Responsibility
• Understanding the Social Responsibility of an Organisation
• Practices for Integrating Social Responsibility throughout an Organisation
• Communication on Social Responsibility
• Enhancing Credibility Regarding Social Responsibility
• Reviewing and Improving an Organisation's Actions and Practices Related to Social Responsibility
• Voluntary Initiatives for Social Responsibility

Module 14: Steps to Implement CSR in Business

• What are the Steps to Implement CSR in Business?

Module 15: Implementation Strategies

• CSR Implementation
• Hohnen´s CSR Implementation Framework
• CSR Implementation Model
• Propositions

Module 16: Introduction to Lead Auditor

• Lead Auditor
• Role of Lead Auditor

Module 17: On-Site Auditing

• On-Site Auditing
• Conduct Interview
• Create and Evaluate Checklist
• Questionnaires for Data Collection
• Conduct Document Review
• Evaluate the Work Done
• Provide Sample

Module 18: Competence and Evaluation of Auditors

• General
• Determining Auditor Competence
• Establishing Auditor Evaluation Criteria
• Selecting Appropriate Auditor Evaluation Method
• Conducting Auditor Evaluation
• Maintaining and Improving Auditor Competence

Module 19: Conducting an Audit

• General
• Initiating Audit
• Preparing Audit Activities
• Conducting Audit Activities
• Preparing and Distributing Audit Report
• Completing Audit
• Conducting Audit Follow-Up

Who should attend this ISO 26000 Social Responsibility Training Course?

The ISO 26000 Social Responsibility Training Course offers professionals understanding the ISO 26000 standards, which provides guidance on implementing and promoting socially responsible practices within organisations. This course can be beneficial to a wide range of professionals, including:

• Ethics and Compliance Professionals
• Communication Specialists
• Public Relations Specialists
• Corporate Social Responsibility (CSR) Professionals
• Environmental Managers
• Event Marketing Professionals
• Public Relations Specialists

Prerequisites of the ISO 26000 Social Responsibility Training Course

There are no formal prerequisites for this ISO 26000 Social Responsibility Training Course.

ISO 26000 Social Responsibility Training Course Overview

The ISO 26000 Social Responsibility Training Course introduces participants to the principles and practices of Social Responsibility, as outlined by the International Organisation for Standardisation (ISO). This course emphasises the significance of sustainable and ethical business practices in today’s globalised economy, highlighting the critical role of social responsibility in enhancing organisational reputation and stakeholder trust.

Proficiency in the concepts of ISO 26000 Training is crucial for professionals guiding their organisations toward ethical operations, environmental stewardship, and social well-being. This includes professionals responsible for sustainability, Corporate Social Responsibility (CSR), Human Resources, and senior management. Understanding this ensures compliance with standards and promotes integrity and accountability.

This intensive 5-day ISO 26000 Social Responsibility Training equips delegates with a comprehensive understanding of ISO 26000’s guidelines, enabling them to integrate social responsibility into their organisation’s strategy. Delegates will learn to assess and address social and environmental impacts effectively, fostering a culture of ethical behaviour, respect for community interests, and environmental sustainability.

Course Objectives

• To understand the scope and benefits of ISO 26000 within an organisational context
• To identify the core subjects and issues of social responsibility
• To integrate social responsibility throughout an organisation using ISO 26000 guidance
• To enhance stakeholder engagement and communication strategies
• To develop and implement socially responsible policies and practices

After completing this ISO 26000 Course, delegates will receive a certification affirming their knowledge and understanding of ISO 26000. This certification promotes responsible and ethical business practices with positive societal and environmental impact.

What’s included in this ISO 26000 Social Responsibility Training Course?

• ISO 26000 Social Responsibility Examination
• World-Class Training Sessions from Experienced Instructors
• ISO 26000 Social Responsibility Training Certificate
• Digital Delegate Pack

ISO 26000 Social Responsibility​ Exam Information

To achieve the ISO 26000 Social Responsibility Training, candidates will need to sit for an examination. The exam format is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 30 
• Total Marks: 30 Marks 
• Pass Mark: 50%, or 15/30 Marks 
• Duration: 40 Minutes