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Oracle CRM Training Course is part of our Black Friday sale. Lock in up to 60% off now, choose online, classroom or onsite training, and schedule your course any time through 2027. Group bookings save up to 60%.

Oracle Sales CRM Masterclass Outline

Module 1: Introduction to Oracle CRM

  • Overview of CRM
  • Overview of Oracle CRM
  • Personal Preference Window
  • Password Policies
  • Personalisation
  • Account Settings

Module 2: Sales Techniques in Oracle CRM

  • Oracle CRM Sales Prospector on Demand

Module 3: Setting Up Users with the Oracle CRM

  • Oracle Sales Cloud
  • Creating Users

Module 4: Managing Users in the Oracle CRM

  • Managing Users

Module 5: Resources

  • Resources
  • Resources Detail Administrator
  • Task in Resources Manager
  • Importing Resources
  • Locating a Resource
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Who should attend this Oracle CRM Training?

The Oracle CRM Course is designed for professionals who are seeking to enhance their skills and knowledge in the realm of Customer Relationship Management (CRM), specifically within the context of Oracle's Sales CRM software. This course can benefit a wide range of professionals, including:

  • Sales Professionals
  • Marketing Professionals
  • Customer Service Representatives
  • Business Development Managers
  • CRM Administrators
  • IT Managers and System Administrators
  • Entrepreneurs and Business Owners

Prerequisites of the Oracle CRM Training

There are no formal prerequisites for attending this Oracle CRM Course.

Oracle CRM Training Course Overview

The Oracle CRM Course focuses on leveraging Oracle's comprehensive CRM tools to optimise sales processes and Customer Relationship Management. In today's fast-paced business environment, CRM Training is vital for managing customer interactions efficiently, ensuring both customer satisfaction and business growth.

This CRM Certification is particularly crucial for sales professionals, CRM Managers, and Business Development Executives. Understanding Oracle CRM is essential for these professionals to streamline sales processes, enhance customer engagement, and drive effective sales strategies using data-driven insights.

The Knowledge Academy's 1-day CRM Certification is designed to provide delegates with a thorough understanding of Oracle CRM functionalities. This CRM Training will equip participants with practical skills to implement Oracle CRM solutions effectively in their respective business environments, enhancing both customer relationships and sales outcomes.

Course Objectives

  • To introduce the fundamental concepts and functionalities of Oracle CRM
  • To demonstrate techniques for managing customer relationships using Oracle CRM
  • To enhance skills in leveraging Oracle CRM for sales process optimisation
  • To provide hands-on experience with Oracle CRM tools and features
  • To teach best practices for data management and analysis within Oracle CRM
  • To prepare delegates for practical application of Oracle CRM in their professional roles

Upon completing the Oracle CRM Course, delegates will possess a comprehensive understanding of Oracle's CRM tools and their application in the sales domain. This knowledge will empower them to effectively manage customer relationships and drive sales growth within their organisations.

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What’s included in this Oracle Sales CRM Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Oracle Sales CRM Certificate
  • Digital Delegate Pack
Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.
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Train Your Workforce

Looking for Oracle CRM Training Course in-house or onsite training in Port of Spain? We specialise in corporate group training and bulk bookings for organisations of all sizes in Port of Spain. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Port of Spain venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Port of Spain is the capital city of Trinidad and Tobago, and is located on the island of Trinidad. The city has a muincipal population of nearly 37,000 people,  metropolitan population of over 128,000, and an unemployment rate of 3.6%. Port of Spain has over 40 Government/Assisted schools, with nearly 18,000 students enrolled in local primary schools, and over 15,600 enrolled in local secondary schools. Port of Spain is also home to the St. Augustine Campus of the University of the West Indies. The campus has over 15,500 students enrolled across its eight faculties, studying disciplines as diverse as Gender and Development Studies, Science and Technology and Food and Agriculture. Other higher education institutes located in Port of Spain are the Queen’s Royal College, the National Academy for the Performing Arts and the University of Trinidad and Tobago, which was established in 2004 and has a number of campuses and institutes in Port of Prince. 

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Ways to take Oracle CRM Training Course in Port of Spain

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Fri 13 Nov 2026

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

Get a team quote

Fri 13th Nov 2026

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Fri 13th Nov 2026

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1 day

Online Instructor-Led

Fri 19th Feb 2027

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Fri 19th Feb 2027

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1 day

Online Instructor-Led

Fri 25th Jun 2027

-

Fri 25th Jun 2027

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1 day

Online Instructor-Led

Fri 27th Aug 2027

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Fri 27th Aug 2027

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1 day

Online Instructor-Led

Fri 12th Nov 2027

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Fri 12th Nov 2027

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1 day

Online Instructor-Led

Package deals for Oracle CRM Training Course in Port of Spain

Our training experts have compiled a range of course packages on a variety of categories in Oracle CRM Training Course, to boost your career. The packages consist of the best possible qualifications with Oracle CRM Training Course, and allows you to purchase multiple courses at a discounted rate.

Oracle Training | Oracle CRM Training in Port of Spain FAQs

What time shall I arrive at the venue?

Please arrive at the venue at 8:45am.

Do you offer support for the course?

We can provide support via phone & email prior to attending, during and after the course.

What is included in the course?

Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments

What is the duration of this course?

This course is 1 day

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for Oracle CRM Training Course in Port of Spain?

The training fees for Oracle CRM Training Course in Port of Spain starts from USD1995

Which is the best training institute/provider of Oracle CRM Training Course in Port of Spain?

The Knowledge Academy is one of the Leading global training provider for Oracle CRM Training Course.

What are the best CRM Training courses in Port of Spain?

Please see our CRM Training courses available in Port of Spain

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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Oracle CRM Training Course in Trinidad and Tobago

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