ITIL® 5 Product Certification - in Rua António Heitor

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ITIL® 5 Product Certification

Rua António Heitor

ITIL Product (Version 5) Certification Training in Rua António Heitor prepares delegates to take a structured approach to managing digital products, aligning capabilities, services, and business outcomes throughout the product lifecycle. Learners build the practical skills needed to thrive in AI-driven environments and deliver consistent value.

Develop a structured approach to managing evolving digital products
Build practical knowledge of AI-enabled product management practices
Strengthen product management capabilities with the ITIL® 5 Product Certification

Dates & Prices

ITIL® 5 Product Certification Overview and Exam Details

Course syllabus

Exams

Who it’s for

What’s included

FAQs

ITIL® Version 5 Product Certification Course Outline

Module 1: ITIL Foundation Recap and Digital Products and Services Overview

Introduction to Digital Products and Services
Digital Product and Service Lifecycle Management Activities

Module 2: Discover

Key Concepts and Practices of the ‘Discover’ Activity
Steps and Outputs of the ‘Discover’ Activity
Success Factors and Metrics of the ‘Discover’ Activity

Module 3: Design

Key Concepts and Practices of the 'Design' Activity
Steps and Outputs of the 'Design' Activity
Success Factors and Metrics of the 'Design' Activity

Module 4: Acquire

Key Concepts and Practices of the 'Acquire' Activity
Steps and Outputs of the 'Acquire' Activity
Success Factors and Metrics of the 'Acquire' Activity

Module 5: Build

Key Concepts and Practices of the 'Build' Activity
Steps and Outputs of the 'Build' Activity
Success Factors and Metrics of the 'Build' Activity

Module 6: Transition

Key Concepts and Practices of the 'Transition' Activity
Steps and Outputs of the 'Transition' Activity
Success Factors and Metrics of the 'Transition' Activity

Module 7: Operate

Key Concepts and Practices of the 'Operate' Activity
Steps and Outputs of the 'Operate' Activity
Success Factors and Metrics of the 'Operate' Activity

Module 8: Deliver

Key Concepts and Practices of the 'Deliver' Activity
Steps and Outputs of the 'Deliver' Activity
Success Factors and Metrics of the 'Deliver' Activity

Module 9: Support

Key Concepts and Practices of the 'Support' Activity
Steps and Outputs of the 'Support' Activity
Success Factors and Metrics of the 'Support' Activity

Module 10: The ITIL Product and Service Lifecycle

Managing the End-to End Lifecycle
ITIL, AI, and Other Frameworks

Module 11: ITIL and Other Frameworks

ITIL, AI, and Other Frameworks

ITIL® 5 Product Certification Exam Information

The ITIL® 5 Product Certification Exam assesses delegates’ understanding and application of digital product and service lifecycle management. It covers lifecycle activities from discovery through support, including their key concepts, steps, outputs, success factors, metrics, and end-to-end application.

The ITIL® 5 Product Certification Exam is in the following format:

Question Type: Multiple Choice
Total Questions: 40
Pass Score: 70%
Duration: 90 Minutes
Open Book/ Closed Book: Open Book

Please note: Proof of training completion is required before the official exam results can be released.

Who Should Attend this ITIL® Version 5 Product Certification?

This ITIL®5 Product Certification Training is suitable for individuals looking to strengthen their digital product and service management capabilities. It supports delegates who want to build or improve their approach to product lifecycle management, value delivery, and cross-functional alignment. The following professionals can benefit from this course:

Product Managers
Digital Product Managers
Product Owners
IT Delivery Managers
Service Delivery Managers
IT Operations Managers
Portfolio Managers

Prerequisites for the ITIL® Version 5 Product Certification

Delegates must hold any ITIL® 4 Certification, ITIL® Foundation (Version 5), or ITIL® Foundation Bridge (Version 5) before progressing to the ITIL® Version 5 Product Certification.

ITIL® Version 5 Product Certification Overview

The ITIL® Version 5 Product Certification Course develops knowledge of managing digital products and services across their complete lifecycle. It covers the Discover, Design, Build, Transition, Operate, Deliver, and Support activities, including their key concepts, steps, success factors, and metrics.

Delegates will develop skills in end-to-end digital product management, cross-functional value alignment, and evidence-based product decision-making. They will also understand how metrics, feedback, AI, and other frameworks support effective product management.

This 2-Day course by The Knowledge Academy enables delegates to apply a structured approach to managing digital products and services from discovery through to support. It also prepares them for the official ITIL® Product (Version 5) Certification exam.

ITIL® Version 5 Product Certification Course Objectives

To explain the key concepts of digital product and service lifecycle management
To apply the Discover, Design, Acquire, Build, Transition, Operate, Deliver, and Support lifecycle activities
To identify the key steps, outputs, success factors, and metrics associated with each lifecycle activity
To develop skills in managing digital products and services across the end-to-end lifecycle
To strengthen cross-functional alignment and evidence-based product decision-making
To prepare effectively for the official ITIL® Product (Version 5) Certification exam

Learning Outcomes of this ITIL® 5 Product Certification

After completing this ITIL 5 Product Training, delegates will be able to manage digital products and services across their end-to-end lifecycle using structured lifecycle activities and performance measures. They will be better equipped to align teams, use evidence to inform decisions, and support effective product and service outcomes.

What's Included in this ITIL® Version 5 Product Certification?

World-Class Training Sessions from Experienced Instructors
ITIL® Version 5 Product Examination
Digital Delegate Pack

Train Your Workforce

Looking for ITIL® 5 Product Certification in-house or onsite training in Rua António Heitor? We specialise in corporate group training and bulk bookings for organisations of all sizes in Rua António Heitor. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Rua António Heitor venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Rua António Heitor is situated in Dili, Timor-Leste. Dili is the capital city of Timor-Leste, and has a population of approximately 222,000 people. The unemployment rate is 11%. Dili is home to a number of schools, including four international schools, the Escola Portuguesa Ruy Cinatti, Dili International School, QSI International School of Dili and the Maharlika International School. In addition to this, the Universidade Nacional de Timor-Leste is situated in Dili. The Universidade Nacional de Timor-Leste is Timor-Leste’s major institution of higher education. The University was established in 2000, and has five faculties providing education in the key areas of political science, economics, agriculture, engineering and education and teacher training to over 6,000 students.

Ways to take ITIL® 5 Product Certification in Rua António Heitor

Online Instructor-Led Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 5 Product Certification. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access ITIL® 5 Product Certification in Rua António Heitor delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master ITIL® 5 Product Certification with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITIL® 5 Product Certification industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn ITIL® 5 Product Certification through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access ITIL® 5 Product Certification resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access ITIL® 5 Product Certification in Rua António Heitor from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective ITIL® 5 Product Certification that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's ITIL® 5 Product Certification Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 5 Product Certification sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ITIL® 5 Product Certification Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our ITIL® 5 Product Certification offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

ITIL® 5 Product Certification Schedule in Rua António Heitor

Online Instructor-Led

Online Self-Paced

Onsite

Thu 5th Nov 2026

Fri 6th Nov 2026

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2 days

Online Instructor-Led

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Thu 11th Feb 2027

Fri 12th Feb 2027

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2 days

Online Instructor-Led

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Thu 20th May 2027

Fri 21st May 2027

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2 days

Online Instructor-Led

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Thu 12th Aug 2027

Fri 13th Aug 2027

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2 days

Online Instructor-Led

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Thu 18th Nov 2027

Fri 19th Nov 2027

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2 days

Online Instructor-Led

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Package deals for ITIL® 5 Product Certification in Rua António Heitor

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 5 Product Certification, to boost your career. The packages consist of the best possible qualifications with ITIL® 5 Product Certification, and allows you to purchase multiple courses at a discounted rate.

Save Up to 40%5 Courses

ITIL® Managing Professional (MP) Certification Path

ITIL® 5 Foundation Certification $1995
ITIL® 5 Product Certification $2695
ITIL® 5 Service Certification $2695
ITIL® 5 Experience Certification $2695
ITIL® 5 Transformation Certification $2695

Total Without Package: $12775

Package Price: $7695 (Save $5080)

Purchase now

ITIL® 5 Product Certification - in Rua António Heitor FAQs

What does the ITIL® Version 5 Product Certification Course cover?

The ITIL® Version 5 Product Certification Course covers end-to-end digital product and service lifecycle management, including Discover, Design, Acquire, Build, Transition, Operate, Deliver, and Support activities. It also develops understanding of lifecycle metrics, success factors, AI-enabled practices, and structured product decision-making.

What skills can you develop through this ITIL® 5 Product Certification Course?

Through this ITIL® 5 Product Training, you can develop skills in end-to-end product management, cross-functional alignment, lifecycle planning, performance measurement, and evidence-based decision-making. This ITIL Product (Version 5) helps delegates apply these skills across digital product and service environments.

What is the role of AI in this ITIL® 5 Product Course?

The role of AI in this ITIL® 5 Product Course is to support digital product and service management across the lifecycle through AI-enabled practices. This course helps delegates understand how AI can work alongside ITIL and other frameworks to strengthen decision-making and value delivery.

Is the ITIL® 5 Product Certification exam included in this course?

Yes, the ITIL® 5 Product Certification exam is included as part of this course. This course prepares delegates for the official examination by covering the lifecycle activities, key concepts, metrics, success factors, and application areas assessed.

How should I prepare for the ITIL® Version 5 Product Certification exam?

Our ITIL® Version 5 Product Certification Course prepares delegates for the exam by covering key lifecycle activities, concepts, outputs, success factors, and metrics in a structured manner. This helps delegates build the knowledge and understanding needed to approach the official examination with confidence.

How long does it take to complete this ITIL® 5 Product Course?

This ITIL® 5 Product Training takes 2 days to complete. As a trusted training provider, The Knowledge Academy delivers professionally structured training designed to help delegates build relevant knowledge and develop practical skills through an engaging learning experience.

Is this ITIL® 5 Product Course available online?

Yes, this ITIL 5 Product Course is available through online learning options. This course helps delegates access the same structured lifecycle management training and exam preparation remotely, providing greater flexibility in how they complete the course.

Why is ITIL® 5 Product Certification important for product professionals?

ITIL® 5 Product Certification from Peoplecert is important for product professionals because it provides a structured approach to managing digital products and services across their lifecycle. This course helps professionals apply that structure to align value, coordinate lifecycle activities, use performance measures, and make informed product decisions.

How can the ITIL® 5 Product Certification support my career?

ITIL® 5 Product Certification supports your career by strengthening capabilities relevant to product management, service delivery, operations, and portfolio roles. This training develops lifecycle management, value alignment, and decision-making skills that can support continued career progression.

Why choose The Knowledge Academy in Rua António Heitor over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for ITIL® 5 Product Certification in Rua António Heitor?

The training fees for ITIL® 5 Product Certification in Rua António Heitor starts from $2695

Which is the best training institute/provider of ITIL® 5 Product Certification in Rua António Heitor?

The Knowledge Academy is one of the Leading global training provider for ITIL® 5 Product Certification.

What are the best ITIL® Certification Training courses in Rua António Heitor?

Please see our ITIL® Certification Training courses available in Rua António Heitor

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