Microsoft 365 Copilot And Agent Administration Fundamentals AB-900 Course - Qatar

Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course Outline

Module 1: Identify the Core Features and Objects of Microsoft 365 Services

• Identify the Core Objects of Microsoft 365 Services
  • How License Types Assigned to Users and Groups
  • Explore the Organisation Configurations
  • Identify the Appropriate Objects to Configure by using the Exchange Online Admin Centre
  • Identify the Appropriate Objects to Configure by using the SharePoint in Microsoft 365 Admin Centre
  • Identify the Appropriate Roles and Permissions for Sites in SharePoint in Microsoft 365
  • Identify the Appropriate Objects to Configure by using the Teams Admin Centre
• Understand the Microsoft 365 Security Principles
  • Explain the Core Zero Trust Principles
  • Understand Authorisation
  • Understand Authentication Methods
  • Understand Threat Protection and Intelligence
  • Understand Features and Capabilities of Microsoft Defender XDR
• Identify the Core Security Features of Microsoft 365 Services
  • Understand Features and Capabilities of Microsoft Entra
  • Understand Conditional Access Policies
  • Understand the Purpose and Benefits of SSO
  • Identify the Appropriate Security Object to Use in an Organisation
  • Identify the Appropriate Tools to Troubleshoot Common Sign-in Issues
  • Interpret Identity Secure Score in Microsoft Entra ID
  • Use the Appropriate Tools to Review Audit Logs for User and Admin Activity
  • Role of Privileged Identity Management (PIM) in an Organisation
  • Understand App registrations and Enterprise Apps

Module 2: Understand Data Protection and Governance Tasks for Microsoft 365 and Copilot

• Understand Microsoft Purview
  • Features and Capabilities of Microsoft Purview
  • Use Cases for Sensitivity Labels in Microsoft Purview
  • Data Classification in Microsoft Purview
  • Understand Retention
• Understand Data Security Implications of Copilot
  • How Copilot Accesses Data?
  • How Microsoft Graph Influences Copilot Responses?
  • How Copilot Uses Permissions and other Controls in Microsoft 365, Microsoft Purview, and Microsoft Defender
  • Understand Responsible AI Principles
• Identify Data Protection and Governance Risks for Microsoft 365 and Copilot
  • Identify Compliance Risks and Recommendations by using Microsoft Purview Compliance Manager
  • Identify Sensitive Information by using Microsoft Purview Data Explorer
  • Identify Risks by using Insider Risk Management
  • Identify and Respond to Alerts Generated by Microsoft Purview DLP
  • Identify Policy Violations Generated by Communication Compliance
  • Identify user Activities Reported by Microsoft Purview Activity Explorer
  • Discover and Manage AI Activity by using DSPM for AI
  • Search for Files and Emails by using Content Search in Microsoft Purview eDiscovery
• Identify and Monitor Oversharing in SharePoint in Microsoft 365
  • Identify the Tools to Troubleshoot Oversharing in an Organisation
  • Run a Data Access Governance Report in SharePoint
  • Features and Capabilities of SharePoint Advanced Management

Module 3: Perform Basic Administrative Tasks for Copilot and Agents

• Understand Features and Capabilities of Copilot and Agents
  • Compare the built-in Capabilities of Copilot and Agents
  • Compare Copilot Monthly License Model to pay-as-you-go, including SharePoint
  • Identify which Copilot Features can be Enabled or Disabled
  • Identify use Cases for Researcher
  • Identify use Cases for Analyst
  • Identify use Cases for Custom Agents
• Perform Basic Administrative Tasks for Copilot
  • Assign Copilot Licenses
  • Monitor and Manage Copilot pay-as-you-go Billing Policies
  • Monitor Copilot Usage and Adoption, including Copilot Analytics and the Microsoft 365 Admin Centre
  • Manage Prompts, including Saving, Sharing, Scheduling, and Deleting
• Perform Basic Administrative Tasks for Agents
  • Identify how to Configure User Access to Agents
  • Create an Agent
  • Understand Approval Process for Agents
  • Monitor Agents

Who Should Attend This Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course?

This course is designed for professionals responsible for administering, securing, and governing Microsoft 365 environments. It supports individuals involved in AI deployment, tenant management, compliance, and digital workplace transformation initiatives.

• Microsoft 365 Administrators
• IT Administrators
• Security and Compliance Professionals
• Cloud Administrators
• Governance and Risk Managers
• Digital Workplace Managers

Prerequisites of the Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course

There are no formal prerequisites for attending this Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course. However, a basic understanding of Microsoft 365 services, cloud concepts, and organisational IT administration can help delegates follow the material more effectively.

Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course Overview

The Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course introduces delegates to the foundational concepts required to administer Copilot and manage agent experiences securely within Microsoft 365. It focuses on governance, configuration, monitoring, and compliance rather than development.

This training explores Copilot architecture, tenant readiness, security controls, licensing considerations, and responsible AI practices. Delegates gain clarity on how to manage Copilot access, configure policies, and oversee AI usage across organisational environments.

This 1-Day training by The Knowledge Academy helps delegates strengthen their understanding of AI governance within Microsoft 365. It supports secure configuration, effective oversight, and structured adoption of Copilot and agent capabilities.

Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course Objectives

• To understand Microsoft 365 Copilot capabilities and architecture
• To explain how Copilot integrates with Microsoft 365 services
• To configure and manage Copilot settings and permissions
• To administer Microsoft 365 Copilot agents effectively
• To apply security, compliance, and governance controls
• To monitor Copilot usage and manage AI-related risks

Upon completion of this Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course, delegates will be able to administer Copilot features confidently and support secure AI deployment within Microsoft 365 environments. Delegates will gain awareness of governance and compliance responsibilities associated with AI adoption.

What’s Included in this Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course?

• World-class Training from Experienced Instructors
• Digital Delegate Pack
• Interactive Learning with 24*7 Support