ILM Training | ILM Level 2 Certificate In Team Leading Training in Lisbon

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ILM Level 2 Certificate in Team Leading

Lisbon

ILM Level 2 Certificate in Team Leading in Lisbon introduces practical approaches to supervising teams and managing daily responsibilities. This training supports delegates developing confidence in communication, motivation, and effective team coordination.

Learn fundamental team leadership skills for effective management and coordination
Understand the principles of workplace communication and its impact on productivity
Acquire skills with our comprehensive ILM Level 2 Training for your professional growth

Dates & Prices

ILM Level 2 Certificate in Team Leading Overview

Course syllabus

Who it’s for

What’s included

Assessment

FAQs

ILM Level 2 Certificate in Team Leading Course Outline

Total Credit Value: 15

Total Guided Learning Hours: 66

Unit 8002-250: Developing Yourself as a Team Leader

Credit Value: 1

Guided Learning Hours: 6

Module 1: Understand the Role and Responsibilities of the Team Leader

Role of the Team Leader
Functions and Responsibilities of the Team Leader Within the Team
Limits of the Team Leaders Authority and their Accountability

Module 2: Be Able to Seek Feedback on their Workplace Performance to Identify Strengths, Weaknesses, and Areas for Improvement

Personal Skills and Abilities for Effective Team Leading
Using Reflective Learning Skills to Improve Performance
Areas of Strength and Possible Improvement
Gather Feedback on Own Performance from Different Sources
Receiving and responding positively to feedback
Interpret the Feedback and List Areas for Improvement
Prepare an Action Plan to Address Weaknesses and Improve Performance

Unit 8002-251: Improving Performance of the Work Team

Credit Value: 1

Guided Learning Hours: 6

Module 3: Understand the Organisation’s Requirements in Relation to Team Performance

Organisations Requirements of the Team in Line with Company Policy
Teams Objectives in Achieving Organisational Targets
How the Individual Performance of Team Members Affects the Overall Performance of The Team?

Module 4: Understand How to Address Underperformance

Identify Indicators of Under-Performance in Relation to Own Team
Possible Causes of Under-Performance
Ways to Identify Areas of Concern or Under-Performance
Extent of Team Leader’s Authority to Address Performance Problems Within Organisation’s Policies and Procedures
Interpersonal Behaviour and Its Impact

Module 5: Understand the Role of Motivation in Improving Performance

Recognised Theory of Motivation
Actions to Motivate Own Team and Improve Performance Linked a Theory of Motivation
Simple Motivation Models at Work
Using Rewards (Behavioural) and Positive Feedback to Optimise Performance

Unit 8002-252: Planning and Monitoring Work

Credit Value: 2

Guided Learning Hours: 8

Module 6: Understand How to Work Within the Organisational Guidelines to Achieve Team Goals

Role and Purpose of Objectives and Targets
Setting SMART Work Targets to Meet Customer Specifications and Organisational Requirements
Causes of Conflict and Incompatibility Between Targets/Objectives in the Workplace
Distinction Between Policies and Procedures
Working According to Organisation’s Objectives, Policies, Procedures, and Priorities

Module 7: Understand How to Plan and Allocate Work

Key Stages When Planning and Allocating Work
How Work is Allocated to Meet Team Objectives?
Check Team Members are Understand their Allocated Work
Importance of Knowing Individual Team Members’ Strengths in their Work Roles
Simple Techniques for Scheduling Work
Effective Methods of Communication to Give Instructions and Achieve Performance Standards

Module 8: Understand How to Monitor a Team’s Performance Against the Plan

Method to Monitor the Teams Performance Against the Plan
Action the Team Leader Could Take to Rectify Underachievement Against the Plan
Methods to Monitor Actual Performance
Ways to Ensure Team Members Understand Monitoring Systems
Recording Outputs/Variances/Actions
Types of Quality Standards and Their Purpose
Quality Checks/Inspections Vs Standards
Taking Remedial/Corrective Action
Progress Chasing
Effective Reporting Back to Manager

Unit 8002-264: Briefing the Work Team

Credit Value: 1

Guided Learning Hours: 6

Module 9: Understand How to Plan for a Team Briefing

Aim of the Team Briefing
Needs/Expectations of the Team Prior to the Briefing

Module 10: Be Able to Deliver a Team Briefing

Conduct a Team Briefing Effectively Responding to any Enquiries During/After the Team Briefing
How to Ensure the Team’s Understanding of the Team Brief?

Module 11: Be Able to Report Back on a Team Briefing

How Outcomes of the Briefing can Be Reported Back to Management?
Checking Understanding
Reporting Back to Management

Unit 8002-268: Leading Your Work Team

Credit Value: 2

Guided Learning Hours: 6

Module 12: Understand the Difference Between Leadership and Management

Difference Between Leadership and Management
Why Leadership is Important Within Own Team

Module 13: Understand a Range of Leadership Styles, their Benefits and Potential Impact on Individuals and Performance

Different Leadership Styles
Commonly Used Leadership Styles Within an Organisation
Effect This Leadership Styles has on a Team’s Performance
Leadership Style and Its Potential Impact on a Team

Unit 8002-276: Understanding Effective Team Working

Credit Value: 1

Guided Learning Hours: 3

Module 14: Understand Effective Working Teams

Characteristics of an Effective Team and the Advantages of Working in a Team
Possible Barriers to Effective Team Working
Possible Effects of Identified Barriers on the Team
How to Create and Maintain an Effective Team

Unit 8002-300: Solving Problems and Making Decisions

Credit Value: 2

Guided Learning Hours: 9

Module 15: Know How to Describe a Problem, Its Nature, Scope, and Impact

Problem, Its Nature Scope, and Impact
Ways to Recognise, Define, Investigate, and Analyse Problems
Objective Setting in Relation to Problem
Brainstorming, Problem Solving, and Creative Thinking Techniques

Module 16: Know How to Gather and Interpret Information to Solve a Problem

Gather and Interpret Information to Identify Possible Solutions to a Problem
Difference Between Data and Information
How to Calculate and Use Simple Averages and Basic Summary Statistics?
How to Prepare and Use Grouped Data and Tables?
Interpretation of Charts and Diagrams

Module 17: Know How to Evaluate Options to Make a Decision

Apply A Simple Decision-Making Technique to Evaluate Options to Arrive at the Best Solution
Importance of Adequate and Relevant Information for Effective Decision-Making
Identification of What Information is Relevant to Specific Decisions
Decision Making Techniques

Module 18: Know How to Plan, Monitor, and Review the Implementation and Communication of Decisions

Plan the Implementation and Communication of the Decision
Which Monitoring and Review Techniques Could Be Used to Evaluate Outcomes?
Monitoring and Review Techniques to Evaluate Outcomes of Problem-Solving Activities

Unit 8002-308: Understanding Leadership

Credit Value: 2

Guided Learning Hours: 6

Module 19: Understand leadership styles

Factors to Influence the Choice of Leadership Styles or Behaviours in Workplace Situations
Why Leadership Styles or Behaviours are Likely to Have a Positive or Negative Effect on Individual and Group Behaviour?

Module 20: Understand Leadership Qualities and Review own Leadership Qualities and Potential

Assess Own Leadership Behaviours and Potential in Context
Appropriate Actions to Enhance Own Leadership Behaviour in the Context of the Particular Leadership Model
Role of Trust and Respect in Effective Team Leadership

Unit 8002-312: Understanding Conflict Management in the Workplace

Credit Value: 1

Guided Learning Hours: 4

Module 21: Understand Conflict Management in the Workplace

Causes of Conflict at Work
Stages in the Development of Conflict
Effects of Conflict on Individual and Team Performance at Work
Technique a Manager Could Use to Minimise and Resolve Conflict in the Workplace

Unit 8002-313: Understanding Stress Management in the Workplace

Credit Value: 1

Guided Learning Hours: 7

Module 22: Understand How to Support Individuals in the Team and Minimise Stress in Others

Causes and Impact of Stress in the Organisation
Symptoms of Stress in Self and Others
Practical Stress Management Techniques

Module 23: Understand How to Monitor a Team’s Performance Against the Plan

Management Responsibilities and Actions in Relation to Work-Related Stress in the Team
How and When to Provide Advice, Mentoring, and Counselling to Support Individuals in the Workplace?
Principles of Counselling
Mentoring and the Mentoring Cycle
Range of Available Counselling and Support Mechanisms
Implications of Confidentiality

Unit 8002-314: Understanding Discipline in the Workplace

Credit Value: 1

Guided Learning Hours:5

Module 24: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace

Legal Aspects of the Disciplinary Process
Identify an Organisation’s Employment Policies and Procedures that Could Guide the Manager in Dealing with Disciplinary Issues

Module 25: Understand How to Monitor Discipline in the Workplace

Purpose of Disciplinary Procedure
Identify the Interpersonal Behaviour and Support Skills Required by Manager to Monitor Discipline in the Workplace
Interpersonal Behaviour and Support Skills to Maintain Discipline at Work
Records and Other Means to Support and Monitor the Disciplinary Process

Who should attend this ILM Level 2 Certificate in Team Leading Course?

The ILM Level 2 Certificate in Team Leading Training Course is well-suited for individuals seeking to enhance their understanding of Leadership and Management principles. This ILM Level 2 course can be beneficial for a wide range of professionals, including:

Project Managers
Middle Managers
Team Leaders
Assistant Managers
Department Managers
Project Coordinators
Frontline Managers

Prerequisites of the ILM Level 2 Certificate in Team Leading Course

There are no formal prerequisites to attend this ILM Level 2 Certificate in Team Leading Training Course.

ILM Level 2 Certificate in Team Leading Course Overview

The ILM Level 2 Certificate in Team Leading provides a foundational understanding of leadership principles, focusing on developing the essential skills required for effective team management. This course is particularly relevant for those new to leadership roles or aspiring to take on team-leading responsibilities. By exploring key concepts and practical approaches, delegates will gain confidence in leading teams and enhancing productivity.

Proficiency in this ILM Level 2 Certificate in Team Leading Course is crucial for professionals who wish to excel in supervisory roles. It is particularly beneficial for Team Leaders, Supervisors, and those looking to advance into managerial positions. Mastery of these skills enables professionals to manage teams effectively, ensuring that organisational goals are met efficiently while maintaining team morale and cohesion.

This 2-day ILM Level 2 training offered by The Knowledge Academy equips delegates with practical skills and knowledge to lead teams successfully. Through interactive sessions and real-world examples, delegates will learn to motivate their teams, handle conflicts, and communicate effectively. The course will also cover how to set objectives, delegate tasks, and evaluate team performance, ensuring that delegates are well-prepared to apply these skills in their workplace.

Course Objectives

To understand the principles of team-leading
To develop effective communication skills for leadership
To learn techniques for motivating and inspiring teams
To manage team dynamics and resolve conflicts
To set clear objectives and delegate tasks effectively
To evaluate team performance and provide constructive feedback

After completing this ILM Level 2 Certificate in Team Leading Certification, delegates will have the knowledge and confidence to lead teams effectively, improve team performance, and contribute to organisational success through strong leadership practices.

What's included in this ILM Level 2 Certificate in Team Leading Course?

ILM Level 2 Certificate in Team Leading Assessment
World-Class Training Sessions from Experienced Instructors
ILM Level 2 Certificate in Team Leading Certificate
Digital Delegate Pack

ILM Level 2 Certificate in Team Leading Assessment Information

You'll complete one assessment for each unit you study, consisting of short questions and written tasks.
You'll submit these online and they'll be marked by your ILM tutor.

Train Your Workforce

Looking for ILM Level 2 Certificate in Team Leading in-house or onsite training in Lisbon? We specialise in corporate group training and bulk bookings for organisations of all sizes in Lisbon. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Lisbon venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Lisbon is the capital of Portugal. The population of Lisbon is around 553,000 people and around 2.7 million in the urban and metropolitan area. The vast population makes Lisbon the 11^th most populous city in the European Union. Lisbon is a global city due to its importance in finance, commerce, media, education and tourism. The University of Lisbon is a public research university and is the largest university in Portugal. The university was founded in 2013. The university has eighteen schools which include Agriculture, Fine Arts, Science, Law, Pharmacy, Letters, Medicine, Social Sciences, Education and Politics. The university houses around 47,000 students at undergraduate and postgraduate level.

Ways to take ILM Level 2 Certificate in Team Leading in Lisbon

Online Instructor-Led Learning

Blended Learning

Online Self-Paced Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 2 Certificate in Team Leading. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Scalable Training Delivery

Access ILM Level 2 Certificate in Team Leading in Lisbon delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master ILM Level 2 Certificate in Team Leading with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ILM Level 2 Certificate in Team Leading industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn ILM Level 2 Certificate in Team Leading through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

Flexible Learning

Access ILM Level 2 Certificate in Team Leading resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

Global Training Provider

Access ILM Level 2 Certificate in Team Leading in Lisbon from a trusted global training provider delivering consistent learning to professionals worldwide.

Cost-Effective Training

Benefit from the cost-effective ILM Level 2 Certificate in Team Leading that delivers high-quality course content without compromising learning outcomes.

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's ILM Level 2 Certificate in Team Leading Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ILM Level 2 Certificate in Team Leading sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ILM Level 2 Certificate in Team Leading Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our ILM Level 2 Certificate in Team Leading offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

ILM Level 2 Certificate in Team Leading Schedule in Lisbon

Online Instructor-Led

Blended Learning

Online Self-Paced

Onsite

Package deals for ILM Level 2 Certificate in Team Leading in Lisbon

Our training experts have compiled a range of course packages on a variety of categories in ILM Level 2 Certificate in Team Leading, to boost your career. The packages consist of the best possible qualifications with ILM Level 2 Certificate in Team Leading, and allows you to purchase multiple courses at a discounted rate.

ILM Training | ILM Level 2 Certificate In Team Leading Training in Lisbon FAQs

What is ILM Level 2 Certificate in Team Leading?

The ILM Level 2 Certificate in Team Leading is a recognised qualification designed to equip aspiring or new team leaders with the foundational skills and knowledge needed to lead and manage teams effectively. It covers key areas such as communication, motivation, conflict resolution, and leadership techniques, providing a solid foundation for those looking to advance their careers in leadership and management roles.

What is the duration of this ILM Level 2 Certificate in Team Leading Course?

This ILM Level 2 course takes 2 days to complete during which delegates participate in intensive learning sessions that cover various course topics.

Are there any prerequisites for taking ILM Level 2 Certificate in Team Leading?

There are no formal prerequisites to attend this ILM Level 2 Certificate in Team Leading Training Course.

Who should attend this ILM Level 2 Certificate in Team Leading Course?

This ILM Level 2 course is ideal for aspiring Team Leaders, Supervisors, and Managers who want to enhance their leadership skills and gain a recognised qualification that validates their capability to lead teams effectively in a professional setting.

What will you learn from this ILM Level 2 Certificate in Team Leading Training Course?

You will learn essential team-leading skills, including how to motivate and manage teams, effective communication strategies, and conflict-resolution techniques. These will enable you to lead teams efficiently and achieve organisational goals.

What does an ILM Level 2 Certificate in Team Leading equate to?

The ILM Level 2 Certificate in Team Leading is equivalent to a GCSE at grades A* to C or a Level 2 NVQ. It provides foundational leadership training and is a recognised qualification that enhances professional credibility.

What are the benefits of taking this ILM Level 2 Certificate in Team Leading Training Course?

This ILM Level 2 course offers the benefits of improved leadership skills, enhanced team management capabilities, and a recognised qualification that can boost your career prospects by demonstrating your commitment to professional development in leadership.

What should I do after completing this ILM Level 2 Certificate in Team Leading Training Course?

Upon completion, consider advancing to higher-level ILM qualifications, applying the skills in your current role, or seeking opportunities for promotion, as the course equips you with highly valued skills in leadership positions.

What career opportunities can I pursue with an ILM Level 2 Certificate in Team Leading?

With this certificate, you can pursue roles such as Team Leader, Supervisor, or Junior Manager, where effective team management and leadership are crucial. It also serves as a steppingstone for higher-level leadership positions.

Can I get a salary hike with the ILM Level 2 Certificate in Team Leading?

Yes, this ILM Level 2 Certificate in Team Leading Certification will enhance your leadership skills and qualifications, making you a more valuable asset to your organisation, which could potentially lead to salary increases or promotions within your current or future roles.

How can this ILM Level 2 Certificate in Team Leading help in my current job?

The course equips you with practical leadership skills, enabling you to manage teams more effectively, resolve conflicts, and communicate efficiently. These skills can lead to improved performance and recognition in your current job role.

Why choose The Knowledge Academy in Lisbon over others?

The Knowledge Academy in Lisbon stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking ILM Level 2 Certificate in Team Leading Courses.

What is the cost/training fees for ILM Level 2 Certificate in Team Leading in Lisbon?

The training fees for ILM Level 2 Certificate in Team Leading in Lisbon starts from €2995

Which is the best training institute/provider of ILM Level 2 Certificate in Team Leading in Lisbon?

The Knowledge Academy is one of the Leading global training provider for ILM Level 2 Certificate in Team Leading.

What are the best ILM Level 2 courses in Lisbon?

Please see our ILM Level 2 courses available in Lisbon

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Recognised by leading certification bodies, we deliver training you can trust.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water