Secretarial Course in Panama City

Secretarial Course Outline

Module 1: Introduction

• Introduction to Public Relations (PR)
• Introduction to Human Resource Management (HRM)
• Office Technology
• Keyboard and Computer Techniques
• Basic Office Procedures
• Office Organisation
• Business Math and Finance Skills

Module 2: Roles and Responsibilities

• Responsibility
• Skills and Qualities
• Changing Role of the Secretary

Module 3: Effective Written Business Communication

• Correct Layout of Letters and Emails
• Different Business Writing Situations
• Business Correspondence Skills
• English and Writing
• Presentations: Preparation and Impactful Delivery
• Presentations Using PowerPoint
• Personal Communication Skills

Module 4: Effective Filing Systems

• Identifying Various Techniques of Filing
• How to Ensure the Effectiveness of Your Filing System?

Module 5: Event Planning and Management

• Personal Effectiveness and Time Management
• Management Appreciation
• Transcription Best Practices
• Managing Stationery Supply and Stock
• Effectively Managing Your Work, Your Subordinates, and Your Manager

Who Should Attend this Secretarial Course?

The Secretarial Course is designed for anyone who wants to learn the skills and knowledge needed to be a successful secretary. The following professionals can benefit from attending this course:

• Secretaries
• Human Resources (HR) Professionals
• Administrative Assistants
• Office Coordinators
• Executive Assistants
• Personal Assistants
• Office Managers
• Data Entry Operators

Prerequisites of the Secretarial Course

There are no formal prerequisites for the Secretarial Course. The course is suitable for both aspiring and experienced administrative professionals looking to develop their secretarial and organisational skills.

Secretarial Course Overview

Secretarial Training introduces delegates to the core principles of professional administration, including managing schedules, documentation, and communication. It explains how strong organisational practices support efficiency and professionalism across modern workplace environments.

This training supports individuals seeking to strengthen administrative and organisational capability. It builds the ability to manage time effectively, communicate clearly, and work confidently within corporate, public, and small business settings.

This 1-Day Secretarial Course offered by The Knowledge Academy enables delegates to apply secretarial skills with confidence. Through focused learning and practical activities, delegates gain the tools to enhance productivity and perform administrative responsibilities effectively.

Secretarial Course Objectives

• To manage appointments and scheduling efficiently
• To handle correspondence and communications professionally
• To utilise office software and technology effectively
• To transcribe documents and take notes accurately
• To provide general administrative support as needed
• To organise files and maintain office records
• To coordinate meetings and prepare meeting materials
• To support team members with daily office tasks

Upon completion of the Secretarial Course, delegates will possess valuable skills that enhance their employability, allowing them to contribute effectively in various administrative roles within the business world.

Key Skills You Will Gain with this Secretarial Course

This Secretarial Course develops the practical knowledge and professional capabilities required to perform administrative and secretarial duties effectively. Learners gain skills that support productivity, organisation, and professional communication in modern office environments.

• Business Communication: Develop effective written and verbal communication skills for professional interactions.
• Office Administration: Learn to manage daily office operations and administrative processes efficiently.
• Time Management: Improve planning, prioritisation, and workload management capabilities.
• Document and Records Management: Maintain organised filing systems and accurate business records.
• Presentation and Interpersonal Skills: Build confidence in delivering presentations and working effectively with colleagues, managers, and stakeholders.

What’s Included in this Secretarial Course?

• World-Class Training Sessions from Experienced Instructors
• Secretarial Masterclass Certificate
• Digital Delegate Pack