Course information

Virtual Salesperson Masterclass​ Course Outline

Module 1: Introduction

  • Personal Assessment
  • Personal Learning Plan and Manager Coaching
  • Introduction to Creating Client Value

Module 2: The Foundation Layer – Interpersonal Skills

  • R3 – The Engaging Call
  • Building Rapport
  • Active Listening
  • Questioning Techniques
  • Role-Play: Call Skills

Module 3: Building Awareness of Needs

  • Identifying Opportunities
  • Account Entry and Buyer Roles
  • Building Insight and Momentum
  • Providing Value
  • Role-Play: Awareness of Needs

Module 4: Competing in the Assessment of Alternatives

  • Qualifying and Prioritising
  • Identifying Decision Criteria
  • Creating a Pitch Strategy
  • Managing Stakeholders
  • Role-Play: Assessment of Alternatives

Module 5: Alleviation of Risk

  • Identifying and Alleviating Risks
  • Gaining Commitment
  • Role-Play: Alleviation of Risk

Module 6: Negotiation

  • Negotiation and the Buying Cycle
  • Planning: BATNA and Interests
  • Exploring Gives and Gets
  • Anchoring and Framing
  • Role-Play: Securing the Deal

 

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Who should attend the Virtual Salesperson Masterclass?

The Virtual Salesperson Masterclass is designed for individuals interested in becoming skilled Sales Professionals in a Virtual or Remote work setting. This training can be beneficial for a wide range of professionals, including:

  • Sales Managers
  • Sales Representatives
  • Customer Service Representatives
  • Marketing Professionals
  • Business Development Executives
  • Consultative Sellers
  • Digital Sales Professionals

Prerequisites for the Virtual Salesperson Masterclass

There are no formal prerequisites to attend this course. However, a basic understanding of sales can be beneficial for delegates.

Virtual Salesperson Masterclass Overview

The Virtual Salesperson Masterclass is a comprehensive training to equip sales professionals with the skills and techniques required for effective virtual selling. In this course, delegates will delve into the intricacies of virtual sales, exploring various digital platforms and communication strategies to enhance their sales performance.

Proficiency in virtual selling is crucial, where online interactions have become the norm. Sales professionals, business owners, and entrepreneurs aiming to thrive in the digital marketplace must master virtual sales techniques. This mastery ensures they can establish meaningful connections, drive sales, and build lasting relationships with clients and customers.

This intensive 1-day training empowers delegates with practical knowledge and hands-on skills for virtual selling success. Through interactive sessions, real-life case studies, and role-playing exercises, delegates will learn to navigate virtual platforms, create impactful online presentations, handle objections effectively, and close deals seamlessly.

Course Objectives:

  • To understand the fundamentals of virtual selling and its impact on modern business practices
  • To explore various virtual communication platforms and tools essential for sales professionals
  • To master the art of creating compelling online presentations and engaging virtual sales pitches
  • To learn effective strategies for building trust and rapport with clients in the virtual environment
  • To develop skills in handling objections and overcoming challenges specific to virtual sales interactions
  • To gain insights into data-driven decision-making for optimising virtual sales strategies
  • To practice ethical selling practices and maintain professionalism in virtual interactions
  • To enhance delegate's confidence and competence in closing deals and achieving sales targets through virtual channels

After completing the Virtual Salesperson Masterclass, delegates will receive a certification validating their expertise in virtual selling techniques. This certification not only acknowledges their newfound skills but also enhances their credibility in the industry.

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What’s included in the Virtual Salesperson Masterclass?

  • World-Class Training Sessions from Experienced Instructors   
  • Virtual Salesperson Certificate
  • Digital Delegate Pack

Why choose us

Our Christchurch venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Christchurch is the largest city in the south island of New Zealand and has a population of around 350,000. Christchurch has several educational institutes including primary, secondary, college and Universities. Christchurch is home to Burnside High School which is the fourth largest school in New Zealand, and houses over 2,500 students. Cashmere High School is also another large secondary school. Another secondary school of similar size is Papanui High School. Christchurch is very well known for its traditional schools, for example, St Thomas of Canterbury College and St Andrew’s College. Christchurch has a number of Universities and Institutes located in or around the city. The University of Canterbury is New Zealand’s second oldest University. The University was founded in 1873 and became the second institution in New Zealand to offer tertiary level education. The University of Canterbury offers degrees in various departments such as, Social Work, Fine Arts, Education and Sports Coaching. The University currently has around 14,900 students in attendance, with 10,000 undergraduates and 2000 post graduates. Another institute located in Christchurch is the Christchurch Polytechnic Institute of Technology which provides students with full and part time education in technologies and trade. Christchurch Polytechnic Institute of Technology is the largest institute on the island to offer Applied Sciences. The University has around 25,000 full and part time students in attendance. The University offers degrees in departments such as: Music Arts, Nursing, Applied Science and Information Technology. The University Of Otago Christchurch School Of Medicine is also located in Christchurch and is one of three schools that make up the University of Otago and is primarily based at Christchurch Hospital. The University of Otago Christchurch School Of Medicine was established in 1924 and became a clinical school in 1973. The school is linked with the University Of Otago Dunedin School Of Medicine, where students can choose to study their final year there.

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Address

Pavilions Hotel Church
42 Papanui Rd
Merivale
Christchurch
8014

T: +64 98874342

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Virtual Salesperson Masterclass | Virtual Job Roles in Christchurch. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Virtual Salesperson Masterclass | Virtual Job Roles in Christchurch, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Virtual Salesperson Masterclass | Virtual Job Roles in Christchurch. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Virtual Salesperson Masterclass | Virtual Job Roles in Christchurch sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Virtual Salesperson Masterclass | Virtual Job Roles in Christchurch FAQs

Virtual salespersons can be independent contractors or remote employees that an organisation recruits to complete particular sales tasks, projects, or roles.
In this Virtual Salesperson Masterclass training, there are no formal prerequisites.
This Virtual Salesperson Masterclass training is designed and is best suited for professionals seeking the following skills such as Manager interaction and coaching etc.
The following are the benefits: • Research company directories for leads. • Manage CRM software like Salesforce and Zoho. • Schedule calls and appointments. • Organise and update the lead database. • Set reminders for follow-ups. • Data entry.
The following are the concepts of the Alleviation of Risk: • Identifying and Alleviating Risks • Gaining Commitment • Role-Play: Alleviation of Risk
This course is 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Virtual Salesperson Training certification in Christchurch starts from NZD1995
The Knowledge Academy is the Leading global training provider for Virtual Salesperson Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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