close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

Scrum Training courses

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

Official Scrum Master Certification Exam

Scrum Master Training Course Outline

This Scrum Master Certification consists of two days of classroom-based training, combining instructor-led teaching and practical exercises. On the final day of the course, you will take a 1-hour Scrum Master exam to confirm your knowledge.

This course covers the following topics:

Module 1: Introduction to Lean, Agile, and Scrum

  • What is Agile?
  • The Origin of Agile
  • The Agile Manifesto
  • The Values of Agile
  • Scrum Overview
  • The History of Scrum
  • The Differences between Agile and Scrum
  • Agile Project Testing Principles
  • The Focus of Lean
  • The Origins of Lean
  • Lean in a Nutshell
  • The Lean Temple
  • The Lean Principles
  • Lean vs Agile

Module 2: Overview of Scrum

  • Key Features of Agile
  • Key Features of Scrum
  • Sprints
  • The Deming Cycle
  • Attributes of Scrum
  • Key Activities
  • Quality and its Importance
  • A Kaizen Mindset
  • Incorporating Kaizen

Module 3: Scrum Artefacts

  • Product Backlog
  • Resource Requirements
  • User Stories
  • INVEST
  • Burndown Charts and Scrum Boards

Module 4: Sprints and the Scrum Framework

  • Sprints
  • Sprint Planning
  • What is MoSCoW
  • The MoSCoW Rules
  • Managing the Sprint Backlog
  • Tracking Progress
  • The Sprint Review
  • Sprint Retrospective
  • Cancelling a Sprint

Module 5: Roles and Responsibilities

  • Roles and Responsibilities in Scrum
  • Product Owner
  • The Development Team

Module 6: The Scrum Master

  • Scrum Master Overview
  • Scrum Master and the Product Owner
  • Scrum Master and the Development Team
  • Scrum Master and the Organisation

Module 7: Facilitation, Coaching, and Servant Leadership

  • Servant Leadership
  • Servant Leadership and the Scrum Master
  • Developing Cohesiveness
  • Group Loyalty and Trust
  • Group Communication
  • Belbin Types and Roles
  • Team Development
  • Tackling the Learning Dip
  • Handling Difficult People and Situations
  • Managing Conflict and Moving Forward
  • Dealing with Someone Else’s Emotions
  • Presenting Clear Messages
  • Written Communication
  • Active Listening Skills
  • Motivation
  • The Humanistic Approach
  • Maslow’s Hierarchy of Needs

Module 8: Collaborate Decision Making

  • Decision-Making Theories
  • The Decision-Making Process
  • Tools and Techniques
  • Group Problem Solving and Decision Making
  • Questioning Techniques
  • Inclusive Decision Making (Weighting, Criteria, Pugh Matrix)
  • Priority Tasks

Module 9: Scaling and Adaptation

  • Scaling for Projects
  • Dealing with Change
  • Dealing with Risk
  • Monitoring a Project
  • Choosing the Right Metrics
  • Process Measurement Points
  • Criteria for Good Measures
  • Value Streams
  • Building a VSM
  • Scaled Scrum and Practices
  • Descaling
  • Scrumble

Show moredown

Who should attend this Scrum training course?

This course is recommended for candidates who are looking to build on their Project Management and Scrum techniques.

Scrum Master Certification Prerequisites

There are no prerequisites for undertaking this course.

Scrum Master Course Overview

This Scrum Master course is aimed towards those with a background in Project Management who are looking to get to grips with Scrum principles and gain recognition for their expertise in the application of them. Certification of this Scrum Training Course proves your ability to understand Scrum values, practices, and applications and use this knowledge to lead Scrum projects and facilitate the implementation of the Scrum framework.

Furthermore, the Scrum Master is tasked with establishing and maintaining a conducive working environment for the development team, so that they are able to work efficiently through the backlog. Scrum Masters must also effectively organise resources and aptly coordinate their team members according to their strengths and skill set.

  • World’s largest global training provider - book and train with confidence
  • Acquire the skills of a Scrum Master, who behaves as a servant leader, and fulfils all criteria to achieve the sprint goal
  • Align yourself with these examples of organisations that use Scrum: Netflix, Adobe, ING, and Vodafone

Show moredown

What's included in this Scrum Master Certification?

The following is included in our Scrum Master training course:

  • The Scrum Master Examination
  • The Knowledge Academy's Scrum Master Manual
  • Completion Certificate
  • Experienced Scrum Instructor
  • Refreshments

The following books are not included with the course, however we recommend purchasing; Agile Software Development with Scrum - ISBN-13: 978-0132074896 - this book educates readers on how to use and seamlessly implement Scrum and Agile Project Management with Scrum; ISBN: 9780735637900 – this book provides a brief introduction to Scrum’s rules, processes, and practices.

Scrum Master Exam Information

The Scrum Master Exam structure;

  • 35-question multiple choice exam
  • 21 correct answers required for certification (60%)
  • 60 minutes
  • Open Book - the Scrum Guide is permitted
  • The 2-day Scrum Master training course must be sat prior to the undertaking the exam
  • Scrum Master examination results will be posted 2-3 weeks after the exam 

Show moredown

Scrum Master Exam Information

The Scrum Master Exam structure;

  • 35-question multiple choice exam
  • 21 correct answers required for certification (60%)
  • 60 minutes
  • Open Book - the Scrum Guide is permitted
  • The 2-day Scrum Master training course must be sat prior to the undertaking the exam
  • Scrum Master examination results will be posted 2-3 weeks after the exam

Show moredown

accredited by

Scrum Master (TKA), on behalf of TKA

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

Official Scrum Product Owner Exam

Scrum Product Owner Training Course Outline

This 2-day Scrum certification course enables aspiring Product Owners to develop their knowledge of how to maintain and manage a responsive product backlog, and have a product vision that represents the stakeholder’s and customer’s requirements. On the final day of the course, you will take a 1-hour exam to confirm your Scrum Product Owner knowledge.

This course covers the following topics:

  • Introduction to Scrum Product Owner and Product Ownership
  • Principles, Definitions, and Terminology of Scrum
  • Product Owner Roles, Objectives, Backlog Items, Vision, and Roadmap
  • Scrum Framework, Traditional Roles and Teamwork, Development Team Roles
  • Third Party Contractual Relationships
  • Scrum Meeting and Scrum Boards Overview
  • Project Scope
  • Sprints, Increments, and Releases
  • Product Business Model and Market Analysis
  • Stakeholder Engagement and Management
  • Scrum Master Roles
  • The Sprint Backlog and the Sprint Retrospective
  • Requirements Techniques
  • Velocity Progress Tracking and Forecasting
  • Release Management and Planning Estimating
  • Kano Analysis
  • Progress Tracking and Burn Down Charts
  • The Product Vision and Backlog
  • The Daily Scrum Meeting and the Sprint Review Meeting
  • Acceptance Criteria and Testing
  • User Stories
  • Multiple and Distributed Scrum Teams
  • MoSCoW method

Show moredown

Who should attend Scrum Training Course?

This Scrum training course is highly targeted towards those who already have an understanding of Scrum principles and wish to fulfil the role of Product Owner.

Scrum Product Owner Prerequisites

Prior to attending the Scrum Product Owner training course, it is essential that candidates have a basic understanding of Scrum principles.

Scrum Product Owner Training Course Overview

A Scrum Product Owner’s principle task is to provide the concept of the project and have the ability to clearly and accurately convey this vision to the Scrum team. This is essential to kick-starting the initial stages of an Agile Software development project. As the Scrum Product Owner is often the project’s key stakeholder, it is important for them to aptly work with other important stakeholders and provide a vision that accurately reflects these stakeholders and the customer’s project concept. This is achieved through maintaining and managing a responsive product backlog. The backlog is critical in securing the timely completion of a quality software project. 

In addition to these tasks, a Scrum Product Owner must motivate their team and provide a clear focussed goal. They must not add to their team member’s requirements during a sprint. The Scrum Product Owner training course will enable delegates to gain a Scrum certification and for the Scrum Product Owner to be able to uphold these responsibilities to the best of their ability.

  • Scrum Product Owners are usually individuals in positions of authority, e.g. Directors
  • Effectively maintain and manage a responsive backlog
  • Maintain a clear and focused goal in line with customer and shareholder’s requirements
  • Align yourself with these examples of organisations that use Scrum: Netflix, Adobe, ING, and Vodafone

Show moredown

What's Included in this Scrum Training Course?

This Scrum Product Owner training course includes:

  • The Scrum Product Owner Examination
  • The Knowledge Academy's Scrum Product Owner Manual
  • Completion Certificate
  • Experienced Instructor
  • Refreshments

Scrum Product Owner Exam Information

In order to acquire this certification, delegates are required to take the Scrum Product Owner Certification exam, which is detailed below:

  • 35-question multiple choice exam
  • Pass mark is 60% (21 correct answers)
  • 60 minutes
  • Open Book - the Scrum Guide is permitted
  • The 2-day Scrum Product Owner training course must be sat prior to the undertaking the exam

 

Show moredown

Scrum Product Owner Exam Information

In order to acquire this certification, delegates are required to take the Scrum Product Owner Certification exam, which is detailed below:

  • 35-question multiple choice exam
  • Pass mark is 60% (21 correct answers)
  • 60 minutes
  • Open Book - the Scrum Guide is permitted
  • The 2-day Scrum Product Owner training course must be sat prior to the undertaking the exam

Show moredown

accredited by

Scrum Master (TKA), on behalf of TKA

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

Official Scrum Developer Exam

Scrum Developer Training Course Outline

This 2-day Scrum Developer course will enable delegates to gain knowledge on how to enhance their project management skills using Scrum. After completing the Scrum course, delegates will be able to conduct Agile testing using Scrum development skills. The exam will be sat on the second and final day of the course.

This course covers the following topics:

  • Introduction to Scrum Developer
  • Key Concepts
  • Terminology and Definitions
  • the Scrum Framework
  • Lifecycle Management
  • Lifecycle Management Implementation
  • Scrum Development Skills
  • The Product Backlog
  • Agile Testing
  • Emerging Architectures
  • Quality Codes
  • Scrum Challenges
  • Scrum Methodologies

Show moredown

Who should attend Scrum Training Course?

This Scrum Developer training course is open to everyone but it is essential that delegates have a basic understanding of Scrum principles. This Scrum training course is highly targeted towards those who want to develop their project management skills using the Scrum framework. Software Engineers and Infrastructure developers commonly take this course.

Scrum Developer Prerequisites

There are no prerequisites for undertaking this course.

Scrum Developer Training Course Overview

This 2-day Scrum Developer training course is aimed at those who wish to develop their project management skills using a Scrum framework. It will help delegates to produce functional software and conduct Agile product testing so that they can improve performance in accordance with Scrum framework. This Scrum Developer course shall also enable delegates to create software that aligns to stakeholder’s and customer’s criteria. This course content is expansive, in-depth, and conveniently condensed into a 2- day course.

  • Effectively maintain and manage a responsive backlog
  • Scrum Developers are often Software Engineers and Infrastructure Developers
  • Align yourself with these examples of organisations that use Scrum: Netflix, Adobe, ING, and Vodafone

Show moredown

What's Included in this Scrum Training Course?

The following is included with this training course:

  • The Scrum Developer Examination 
  • The Knowledge Academy's Scrum Developer Manual 
  • Certificate
  • Experienced Instructor 
  • Refreshments 

Scrum Developer Exam Information

​In order to acquire this certification, delegates will need to sit an exam, details of which are below:

  • 35-question multiple choice exam
  • 21 correct answers required for certification (60%)
  • 60 minutes
  • Open Book - the Scrum Guide is permitted
  • The 2-day Scrum Developer training course must be sat prior to the undertaking the exam

 

Show moredown

Scrum Developer Exam Information

​In order to acquire this certification, delegates will need to sit an exam, details of which are below:

  • 35-question multiple choice exam
  • 21 correct answers required for certification (60%)
  • 60 minutes
  • Open Book - the Scrum Guide is permitted
  • The 2-day Scrum Developer training course must be sat prior to the undertaking the exam

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Managing Agile Projects with Scrum Course Outline

This is a one-day intensive course that will explore the following sections:

  • Introduction to Managing Agile Projects with Scrum
  • Features of Agile
  • Features of Scrum
  • Key Concepts
  • The History of Agile
  • Background Information of Agile
  • Agile Approaches
  • The Benefits of Agile
  • Project Constraints in Traditional Projects
  • Project Constraints in Agile Projects
  • Agile Process
  • The Benefits of Using Agile
  • Scrum Framework
  • Scrum Roles
  • Scrum Artefacts
  • Scrum Events
  • Release Planning
  • Enterprise Scrum
  • Overview

Show moredown

Who should attend this Scrum Training Course?

This course is highly recommended for:

  • Those who want to gain an understanding of Scrum and Agile
  • Product Owners
  • Scrum Masters
  • Team Members
  • Project Managers
  • Team Leaders
  • Development Manager
  • Testers, Developers
  • Business Analysts
  • Those working in an Agile environment

Prerequisites

There are no formal prerequisites, however, delegates will strive if they possess knowledge of the Agile approach, Scrum, and experience of working within a project team.

Managing Agile Projects with Scrum Course Overview

This 1-day course will cover the features, outlines, and main components of Agile with Scrum. This course will include the materials to be able to gain knowledge on how to identify the difference of using Agile in traditional projects and Agile projects. Prospective delegates should be those who have had experience of working within an Agile aligned project and have experience and knowledge of the Scrum framework.

Agile is a methodology that centers on continual iterative feedback, at regular intervals, to allow for frequent refinement of a project. Thus meaning that it deflects from the traditional project management methodologies of following a rigid plan and instead permits customer collaboration and is welcome to change.

Agile is one of many forms of Project Management Approach, other more traditional methodologies are ones such as Waterfall, Lightweight, Spiral, Prototyping etc. Agile is an umbrella term that encompasses many software frameworks that are in accordance with the Agile Manifesto. Examples of such frameworks that fall under the Agile methodology are XP, Crystal, DSDM, Scrum, ASD, and FDD.

This course shall focus on how to apply a Scrum framework to an Agile aligned project. 

Show moredown

What's included in this Scrum Training Course?

This training course includes the following:

  • The Knowledge Academy's Managing Agile Projects with Scrum Manual
  • Completion Certificate
  • Experienced Instructor
  • Refreshments 

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Scrum for Teams Course Outline 

The main responsibility of a Scrum Team is to deliver high-quality projects on time. Therefore, the following topics will be covered during this training course:

  • Understanding the Scrum Framework
  • Understanding the Roles and Relationships within a Scrum Team
  • How to Develop Trust within a Scrum Team
  • How to Communicate Effectively with a Scrum Team

Show moredown

Who should attend this Scrum Training Course?

This Scrum for Teams training course has been specifically designed for Project Managers, Analysts, Testers, Designers, and Stakeholders.

Prerequisites

There are no prerequisites, therefore, anyone can attend, however, delegates will strive if they possess a brief understanding of the Scrum and Agile Framework.

Scrum for Teams Course Overview

All of the work that is delivered within the Scrum Framework is completed by a Scrum Team. A Scrum Team is required to work together productively by using certain Scrum techniques such as forming, storming, norming, and performing. Most projects conducted by a Scrum Team are completed in 3 sprints.

A Scrum Team should share rules, be accountable for project delivery, be self-organising, and work full time within the project. This training course will teach delegates how to achieve these goals, and will ensure individuals emerge as competent Scrum Team members.

Show moredown

What's included in this Scrum Training Course?

This training course includes the following:

  • The Knowledge Academy's Scrum for Teams Manual
  • Completion Certificate
  • Experienced Instructor
  • Refreshments

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Agile and Scrum Awareness Course Outline

This one day introductory course shall focus on the following learning objectives:

  • What is Agile?
  • What is Scrum?
  • What is the difference between Agile and Scrum?
  • Key Features of Agile
  • Key Features of Scrum
  • The Values and Principles of Agile
  • The Origin of Agile
  • The Agile Manifesto and how a framework is identified as Agile
  • The Deming Cycle
  • Agile Methods Attributes
  • Scrum Attributes
  • XP Attributes
  • Roles and Responsibilities
  • Resource Requirements
  • Key Ceremonies
  • Key Artefacts
  • User Stories Concepts
  • Quality and its Importance
  • Agile Project Testing Principles

Show moredown

Who should attend this Scrum Training Course?

This course is highly recommended for those with no previous knowledge of Agile or those considering a move into an Agile aligned project.

Prerequisites

There are no prior prerequisites to attend this course.

Agile and Scrum Awareness Course Overview

This Foundation 1-day course will cover the features, outlines, and main components of Agile with Scrum. This course shall focus on how the Scrum framework can work with the Agile methodology and the specific aspects on Scrum. Furthermore, differences and similarities between the methodology and the framework shall be assessed. As this is an introductory course, no prior knowledge of Agile or Scrum is assumed for attendance on this course.

Agile is a methodology that centres on continual iterative feedback, at regular intervals, to allow for frequent refinement of a project. Thus meaning that it deflects from the traditional project management methodologies of following a rigid plan and instead permits customer collaboration and is welcome to change.

Agile is one of many forms of Project Management Approach, other more traditional methodologies are ones such as Waterfall, Lightweight, Spiral, Prototyping etc. Agile is an umbrella term that encompasses many software frameworks that are in accordance with the Agile Manifesto. Examples of such frameworks that fall under the Agile methodology term are: XP, Crystal, DSDM, Scrum, ASD, and FDD. 

Show moredown

What's included in this Scrum Training Course?

This training course includes:

  • The Knowledge Academy's Agile and Scrum Awareness Manual
  • Completion Certificate
  • Experienced Instructor
  • Refreshments

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Scrum Overview Course Outline

This training course will explore the following areas:

Introduction to Scrum

  • What is Agile?
  • The Agile Manifesto
  • Scrum Principles
  • The Benefits of Scrum

Scrum Roles

  • Scrum Master
  • Product Owner
  • Scrum Team

Scrum Events

  • Sprint Planning
  • Review
  • Retrospective

Scrum Artifacts

  • Product Backlog
  • Sprint Backlog
  • Burndown Charts

Show moredown

Who should attend this Scrum Training Course?

Scrum Overview is suitable for anybody wishing to gain an understanding of Scrum. This could be those who will be working actively in a Scrum team or senior managers wishing to learn how Scrum could benefit their organisation. The possible audience includes:

  • Project Managers
  • Analysts
  • Developers
  • Testers
  • IT Managers

Prerequisites

There are no prerequisites, hence anybody interested in Scrum can attend.

Scrum Overview Course Overview

This 1-day Scrum Overview course provides an introduction to this popular Agile framework. Through instructor-led training you will learn the basics of Scrum, including terminology, stages, roles, activities, and artifacts.

By the end of the course you will:

  • Understand the roles and responsibilities of a Scrum team
  • Be able to use common Scrum terminology
  • Know the principles of Agile and Scrum

Show moredown

What's included in this Scrum Training Course?

The following is included with this training course:

  • The Knowledge Academy's Scrum Overview Manual
  • Completion Certificate
  • Experienced Instructor 
  • Refreshments 

Show moredown

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +64 800 446148 or Enquire.

Package deals

Our training experts have compiled a range of course packages to compliment a variety of categories in order to help fast track your career. The packages consist of the best possible qualifications in each industry and allows you to purchase multiple courses at a discounted rate.

Swipe for more. Don’t miss out!

What our customers are saying

Frequently asked questions

FAQ's

Scrum is an agile framework that enhances software delivery, through encouraging short, high-effort, collaborative, and extremely productive team “sprints”.
Agile is a methodology for software development, whereas Scrum is a practicing element of Agile as an umbrella term.
Yes, each course includes the relevant exam on the final day of the course, depending on what course you decide to take. To view more information about the Scrum exams visit our exam structure page.
Yes, there will be homework set each evening by your trainer - the tasks are specifically designed to enhance your learning of the Scrum framework and of how to tailor your newly acquired knowledge to real-life project scenarios.
Yes, candidates undertaking Scrum training courses are able to collect PDUs under PMIs “educational courses” category - and can be claimed by visiting the PMI website at https://ccrs.pmi.org/. Each course has a different corresponding number of PDUs depending on the professional level and length of the course; Scrum Master Certification - 16 PDUs, Scrum Developer Certification - 21 PDUs, and Scrum Product Owner Certification - 16 PDUs.
We recommend; Agile Software Development with Scrum - ISBN-13: 978-0132074896 - this book educates readers how to use and seamlessly implement Scrum and Agile Project Management with Scrum – ISBN: 9780735637900 – this book gives a brief introduction to Scrum’s rules, processes, and practices.
Please see our Scrum Training courses available in New Zealand
The Knowledge Academy is the Leading global training provider in the world for Scrum Training.
The price for Scrum Training certification in New Zealand starts from NZD995.

Why we're the go to training provider for you

icon

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

icon

Trusted & Approved

We are accredited by PeopleCert on behalf of AXELOS

icon

Many delivery methods

Flexible delivery methods are available depending on your learning style.

icon

High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo
Shell Logo

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell