Course information

Problem Solving Training Course Outline

Module 1: Introduction to Problem Solving

  • What is Problem Solving?
  • Characteristics of Difficult Problems
  • Barriers to Problem Solving

Module 2: Strategies for Investigating Problems

  • Psychological Strategies
    • Trial and Error
    • Algorithm
    • Heuristics
  • Problem Solving Strategies

Module 3: Overcoming Barriers to Problem Solving

  • Decision Making Problems
  • Troubleshooting and Diagnosis Problems
  • Strategic Performance Problems
  • Policy Analysis Problems
  • Design Problem Solving

Module 4: Models for Problem Solving

  • Deming Wheel – PDCA Cycle
  • Hurson’s Productive Thinking Model
  • Fishbone 
  • TRIZ
    • What is TRIZ?
    • Key Tools of TRIZ

Module 5: Problem Solving Cycle

  • Problem Solving Cycle
    • Identify the Problem
    • Explore Possible Strategies
    • Set Goals
    • Look at Alternatives
    • Select a Possible Solution
    • Implement a Possible Solution
    • Evaluate the Result

Module 6: Applying Critical Thinking to Everyday Problems

  • Make the Best Use of Time
  • Difference Between Urgency and Importance
  • Tackle One Thing at a Time
  • Step by Step Approach
  • Record Progress
  • Modify Habits
  • Tackle Autopilot Mode
  • Change Perspective
  • Be Reasonable and Practical

Module 7: Improving Decision Making Skills and Thinking Capacity

  • Steps to Effective Decision-Making
  • Creating a Paired Comparison Analysis Table
  • Grid Analysis Tool for Decision-Making
  • Improving Decision Making Skills and Thinking Capacity
    • Knowledge
    • Comprehension
    • Application
    • Analysis
    • Synthesis
    • Evaluation

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Who should attend this Problem Solving Course?

The Problem Solving Training Course is ideal for individuals across various professional backgrounds who are seeking to enhance their ability to effectively identify, analyse, and address complex challenges. This course can benefit a wide range of professionals, including:

  • Team Leaders
  • Project Managers
  • Business Analysts
  • Consultants
  • Quality Control Professionals
  • Operations Managers
  • Entrepreneurs and Business Owners

Prerequisites of the Problem Solving Course

There are no formal prerequisites for this Problem Solving Training Course.

Problem Solving Course Overview

In today's fast-paced and dynamic business environment, Problem Solving has emerged as a pivotal aspect of Management. The ability to effectively identify and resolve challenges is not only relevant but essential for success in any professional setting. Problem Solving is the act of determining a problem, identifying its root causes, prioritising solutions, and executing them.

Mastering Problem Solving is of utmost importance for professionals across various domains, including Managers, Executives, and Team Leaders. These individuals, entrusted with critical decision-making responsibilities, need to be proficient in Problem Solving to drive efficiency and innovation within their organisations. By refining these skills, they can adeptly handle complexity, clear obstacles, and bolster their problem-solving capabilities.

The Knowledge Academy's 1-day Problem Solving Training is designed to equip delegates with comprehensive Problem Solving skills that are in high demand among multinational corporations. This course delves into various Problem Solving models, including TRIZ, PDCA Cycle, Hurson’s Productive Thinking Model, and Fishbone Diagrams.

Course Objectives

  • To understand the principles of Problem Solving and its significance in management
  • To explore different Problem Solving models and their practical applications
  • To develop critical thinking and decision-making skills for effective issue resolution
  • To learn tactics and strategies for addressing problems and overcoming obstacles
  • To enhance troubleshooting and diagnosis abilities
  • To identify and address common barriers to effective Problem Solving

Upon completing this Problem Solving Course, delegates will benefit by gaining a profound understanding of Problem Solving, equipping themselves with essential management skills. They will be better prepared to tackle real-world challenges, enhance their decision-making abilities, and contribute significantly to their organisation's success.

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What’s included in this Problem Solving Course?

  • World-Class Training Sessions from Experienced Instructors 
  • Problem Solving Certificate
  • Digital Delegate Pack

Why choose us

Our Christchurch venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Christchurch is the largest city in the south island of New Zealand and has a population of around 350,000. Christchurch has several educational institutes including primary, secondary, college and Universities. Christchurch is home to Burnside High School which is the fourth largest school in New Zealand, and houses over 2,500 students. Cashmere High School is also another large secondary school. Another secondary school of similar size is Papanui High School. Christchurch is very well known for its traditional schools, for example, St Thomas of Canterbury College and St Andrew’s College. Christchurch has a number of Universities and Institutes located in or around the city. The University of Canterbury is New Zealand’s second oldest University. The University was founded in 1873 and became the second institution in New Zealand to offer tertiary level education. The University of Canterbury offers degrees in various departments such as, Social Work, Fine Arts, Education and Sports Coaching. The University currently has around 14,900 students in attendance, with 10,000 undergraduates and 2000 post graduates. Another institute located in Christchurch is the Christchurch Polytechnic Institute of Technology which provides students with full and part time education in technologies and trade. Christchurch Polytechnic Institute of Technology is the largest institute on the island to offer Applied Sciences. The University has around 25,000 full and part time students in attendance. The University offers degrees in departments such as: Music Arts, Nursing, Applied Science and Information Technology. The University Of Otago Christchurch School Of Medicine is also located in Christchurch and is one of three schools that make up the University of Otago and is primarily based at Christchurch Hospital. The University of Otago Christchurch School Of Medicine was established in 1924 and became a clinical school in 1973. The school is linked with the University Of Otago Dunedin School Of Medicine, where students can choose to study their final year there.

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Address

Pavilions Hotel Church
42 Papanui Rd
Merivale
Christchurch
8014

T: +64 98874342

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Problem Solving Course in Christchurch. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Problem Solving Course in Christchurch, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Problem Solving Course in Christchurch. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Problem Solving Course in Christchurch sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Problem Solving Course in Christchurch FAQs

Problem Solving is the process of identifying, analysing, and resolving issues or challenges to achieve a desired outcome. It involves assessing the situation, generating solutions, evaluating alternatives, and implementing the best course of action to address the problem effectively.
There are no formal prerequisites for this Problem Solving Training.
Professionals from diverse backgrounds, including Managers, Project Leaders, Engineers, Analysts, Entrepreneurs, and anyone seeking to improve problem-solving skills, will benefit from this Problem Solving Training.
With this Problem Solving Training, delegates will be able to hone their risk management skills, prioritise tasks, apply various Problem Solving strategies to tackle issues, and create solutions swiftly. Reap these benefits by attending The Knowledge Academy’s Problem Solving Course.
The primary skills required for Problem Solving include analytical thinking and critical thinking skills. Good communication skills and emotional intelligence are also required for effective Problem Solving. Learn about the subject with The Knowledge Academy’s Problem Solving Online Course.
Problem Solving involves identifying, analysing, and resolving issues through steps like problem identification, analysis, solution generation, evaluation, implementation, outcome monitoring, and adjustment, ensuring effective resolution and continuous improvement in various contexts and industries.
Yes, this Problem Solving Training is suitable for individuals at different career stages, from entry-level employees to senior executives, as it equips delegates with fundamental problem-solving techniques applicable across various roles and industries, fostering professional development and advancement opportunities for all.
Yes, this Problem Solving Training can enhance adaptability and resilience by teaching delegates systematic approaches to analysing and addressing challenges, fostering critical thinking skills, and promoting flexibility in navigating diverse situations, ultimately strengthening individuals' ability to overcome obstacles and thrive in dynamic environments.
In this Problem Solving Training, delegates will learn effective problem identification, analysis, solution generation, implementation techniques, communication skills, and frameworks for continuous improvement, empowering them to address challenges adeptly in various professional contexts.
The Knowledge Academy provides flexible self-paced training for delegates to Learn Problem Solving Online. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this Problem Solving Training.
The duration of this Problem Solving Training spans 1 day.
After completing this Problem Solving Course, delegates can pursue roles such as Project Manager, Business Analyst, Operations Manager, Quality Assurance Specialist, and Management Consultant.
Yes, we provide corporate training for this Problem Solving Course, tailored to fit your organisation’s requirements.
This Problem Solving Course's difficulty level can vary based on individual backgrounds and prior experience with problem-solving techniques. However, it is designed to accommodate learners at various skill levels, offering foundational concepts and advanced strategies to cater to diverse needs.
Should you encounter any difficulties accessing Problem Solving Training Course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.
The training fees for Problem Solving Course certification in Christchurch starts from NZD1995
The Knowledge Academy is the Leading global training provider for Problem Solving Course.
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You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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