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The course consists of five days of classroom-based training, including hands-on experience with Cisco networking products.
What will you learn
The course covers the following topics:
Domain 1: Network Fundamentals
Module 1: Explain the role and function of network components
Module 2: Describe characteristics of network topology architectures
Module 3: Compare physical interface and cabling types
Module 4: Identify interface and cable issues (collisions, errors, mismatch duplex, and/or speed)
Module 5: Compare TCP to UDP
Module 6: Configure and verify IPv4 addressing and subnetting
Module 7: Describe the need for private IPv4 addressing
Module 8: Configure and verify IPv6 addressing and prefix
Module 9: Compare IPv6 address types
Module 10: Verify IP parameters for Client OS (Windows, Mac OS, Linux)
Module 11: Describe wireless principles
Module 12: Explain virtualization fundamentals (virtual machines)
Module 13: Describe switching concepts
Domain 2: Network Access
Module 1: Configure and verify VLANs (normal range) spanning multiple switches
Module 2: Configure and verify interswitch connectivity
Module 3: Configure and verify Layer 2 discovery protocols (Cisco Discovery Protocol and LLDP)
Module 4: Configure and verify (Layer 2/Layer 3) EtherChannel (LACP)
Module 5: Describe the need for and basic operations of Rapid PVST+ Spanning Tree Protocol and identify basic operations
Module 5: Compare Cisco Wireless Architectures and AP modes
Module 6: Describe physical infrastructure connections of WLAN components (AP, WLC, access/trunk ports, and LAG)
Module 7: Describe AP and WLC management access connections (Telnet, SSH, HTTP, HTTPS, console, and TACACS+/RADIUS)
Module 8: Configure the components of a wireless LAN access for client connectivity using GUI only such as WLAN creation, security settings, QoS profiles, and advanced WLAN settings
Domain 3: IP Connectivity
Module 1: Interpret the components of routing table
Module 2: Determine how a router makes a forwarding decision by default
Module 3: Configure and verify IPv4 and IPv6 static routing
Module 4: Configure and verify single area OSPFv2
Module 5: Describe the purpose of first hop redundancy protocol
Domain 4: IP Services
Module 1: Configure and verify inside source NAT using static and pools
Module 2: Configure and verify NTP operating in a client and server mode
Module 3: Explain the role of DHCP and DNS within the network
Module 4: Explain the function of SNMP in network operations
Module 5: Describe the use of syslog features including facilities and levels
Module 6: Configure and verify DHCP client and relay
Module 7: Explain the forwarding per-hop behavior (PHB) for QoS such as classification, marking, queuing, congestion, policing, shaping
Module 8: Configure network devices for remote access using SSH
Module 9: Describe the capabilities and function of TFTP/FTP in the network
Domain 5: Security Fundamentals
Module 1: Define key security concepts (threats, vulnerabilities, exploits, and mitigation techniques)
Module 2: Describe security program elements (user awareness, training, and physical access control)
Module 3: Configure device access control using local passwords
Module 4: Describe security password policies elements, such as management, complexity, and password alternatives (multifactor authentication, certificates, and biometrics)
Module 5: Describe remote access and site-to-site VPNs
Module 6: Configure and verify access control lists
Module 7: Configure Layer 2 security features (DHCP snooping, dynamic ARP inspection, and port security)
Module 8: Differentiate authentication, authorization, and accounting concepts
Module 9: Describe wireless security protocols (WPA, WPA2, and WPA3)
Module 10: Configure WLAN using WPA2 PSK using the GUI
Domain 6: Automation and Programmability
Module 1: Explain how automation impacts network management
Module 2: Compare traditional networks with controller-based networking
Module 3: Describe controller-based and software defined architectures (overlay, underlay, and fabric)
Module 4: Compare traditional campus device management with Cisco DNA Center enabled device management
Module 5: Describe characteristics of REST-based APIs (CRUD, HTTP verbs, and data encoding)
Module 6: Recognize the capabilities of configuration management mechanisms Puppet, Chef, and Ansible
Module 7: Interpret JSON encoded data
Enquire Now to Get Free Advice from The Knowledge Academy CCNA Networking Instructors!
This certification is designed for individuals seeking to receive CCNA Routing and Switching certification. This course is also suitable for support technicians involved in the rudimentary installation, operation, and verification of LAN networks.
There are no prerequisites prior to sitting this course - however, candidates will thrive if they possess basic computer literacy and PC Operating skills.
The Knowledge Academy is Globally Recognised as the Industry Leader in training Network Engineers. Our "Knowledge Networking Academy” comprises of over 227 leading Network Infrastructure Professionals who on average have more than 19 years of industry recognised Network Engineering Experience. Our instructors have developed a unique teaching style to help aspiring networking engineers to master the art of successfully managing large IT infrastructures. Our highly experienced Network Professionals are recognised in the industry to have the highest rated technical skills by employers. We Train & Develop highly competent network professionals, and most of them go on to work on large scale enterprise projects and command the highest salaries in the industry.
This 5-day course combines the Interconnecting Cisco Network Devices Part 1 and Interconnecting Cisco Network Devices Part 2 courses into one accelerated course, preparing you to successfully take the 200-125: Cisco Certified Network Associate Exam. Once you have passed the exam you will become a Cisco Certified Network Associate in Routing and Switching.
Our expert trainers and interactive materials will help you to enhance your knowledge of IPv4 and IPv6 networks, ensuring that you become a proficient IT technician and network engineer, able to engage with Cisco networking equipment and environments.
Enterprises are rapidly evolving towards controller-centred architectures, hence the requirement for expert network engineers that are responsive and able to adapt to the ever-changing reliance of businesses on network-dominated platforms. Over the intensive and fully engaging 5 day training course, you will learn how to install, operate and configure a basic IPv4 and IPv6 network and become familiar with Cisco networking devices.
CCNA Routing and Switching is a highly sought after associate certification for a network engineer, administrator, or specialist, as it enables career progression and development of network-centred knowledge.
Enquire Now to Get Free Advice from The Knowledge Academy CCNA Networking Instructors!
CCNA (Cisco Certified Network Associate) is an IT certification provided by Cisco which demonstrates the candidate’s ability to set up and maintain different types of network. There are a number of different types of CCNA certification based on different job specialisms within the networking field, such as Cloud, Data Center and Security. Associate certifications such as CCNA are intended to provide foundational skills for career professionals with 1-3 years of experience.
Note: The CCNA exam has changed since February 24, 2020 and we deliver the latest updated CCNA Training Course.
This course prepares candidates to take the 200-301: Cisco Certified Network Associate Exam, which tests a candidate's knowledge and skills related to network fundamentals, LAN switching technologies, IPv4 and IPv6 routing technologies, WAN technologies, infrastructure services, infrastructure security, and infrastructure management.
Please note the CCNA exam is not included in the course and must be book separately through Pearson Vue
The following topics are taught during this Cisco CCNA course:
It has been recommended that delegates understand the basics of computer literacy, Microsoft Windows, using the internet and emails.
This course has been specifically designed for those who are interested in building simple networks
Interconnecting Cisco Networking Devices Part 1 focuses on providing the skills and knowledge necessary to implement and support a small switched and routed network. For the purpose of this course, a small network is defined as 1 to 20 hosts connected to a single switch, with the switch running a single VLAN (VLAN1). The switch is also connected to a router providing a routed link (Routing Information Protocol [RIP] and default) to a simulated Internet and corporate office. The course starts with an introduction to networks. It then introduces host-to-host communications using TCP / IP. Next, Layer 2 devices (switches) are introduced into the network. Next, Layer 3 devices (routers) are introduced into the network.
What Will I Learn?
After successfully completing this course, you will be able to describe how networks function, how major components are identified, the function of network components, and the OSI reference model. Delegates will also be able to know how to use the host-to-host packet delivery process, describe issues related to increasing traffic on an Ethernet LAN, identity switched LAN technology solutions to Ethernet networking issues and many other advanced skills.
The following modules will be taught during the 4-day CCNA certification:
Delegates must have the following skills before taking this course:
This Cisco CCNA course has been specifically designed for anyone who is interested in creating networks.
Interconnecting Cisco Networking Devices Part 2 (ICND2) v1.1 is an instructor-led course that is presented by Cisco Learning Partners to their end-user customers. This four-day course focuses on using Cisco Catalyst switches and Cisco routers that are connected in LANs and WANs typically found at medium-sized network sites. Upon completing this training course, you should be able to configure, verify, and troubleshoot the various Cisco networking devices in a small network environment.
After successfully completing this Cisco CCNA certification, delegates will be able to review how to configure and troubleshoot a small network, expand the switched network from a small LAN to a medium-sized LAN with multiple switches, supporting VLANs, trunking, spanning tree and many other advanced skills. Other skills that delegates will gain after completing this course include configuring, verifying, and troubleshooting OSPF & EIGRP, Identifying and implementing the appropriate WAN technology based on network requirements and much more.
Module 1: Networking Security Fundamentals
Module 2: Protecting the Network Infrastructure
Module 3: Threat Control and Containment
Module 4: Secure Connectivity
The course is aimed at anybody wishing to gain the CCNA Security certification. This includes:
There are no prerequisites to attend this course, however, CCNA Security is an associate-level certification. Taking then exam requires a valid Cisco CCENT or CCNA Routing and Switching certification, or any CCIE certification as a prerequisite.
This Cisco course is designed to prepare learners to pass the CCNA Security exam in order to receive the CCNA Security certification. It covers skills for installing, troubleshooting, and monitoring a secure network using Cisco technologies, including core security concepts, intrusion prevention, endpoint security, and more. During the 3 days, hands-on lab exercises will give you practical experience in securing a small office network using the security features of Cisco IOS, while instructor-led discussion will ensure you possess the knowledge on each topic needed for the exam.
This course prepares you for the Implementing Cisco Network Security Exam (210-260), which tests knowledge of secure network infrastructure, understanding core security concepts, managing secure access, VPN encryption, firewalls, intrusion prevention, web and email content security, and endpoint security.
This exam is not included and must be booked separately through Pearson VUE at http://www.pearsonvue.com/cisco/
The exam uses the following format:
This CCNA Security course includes:
Module 1: Voice Perspectives
Module 2: Cisco Unified Communications Manager Express
Module 3: Cisco Unified Communications Manager
Module 4: Voicemail and Presence Solutions
Module 5: Voice Network Management and Troubleshooting
This CCNA Voice Training Course is suitable for IT Professionals:
There are no formal prerequisites for this course however Working knowledge of converged voice and data networks would be preferred.
As technology remains to grow, the dominion of voice, which was kept separate from data before, has now opened to combine with the data network. Voice and combined communication engineers in the market nowadays know the solutions and requirement for relating a business model to a collaboration and voice approach. CCNA Voice demonstrates the skills required to administer a voice network. This CCNA Voice training course makes individuals worthy of finding VoIP Manager, VoIP Engineer, Network engineers, Data/telecoms engineers, Telecoms support engineer, and VoIP Administrator job roles in various organisations.
In this 3-day CCNA Voice Training course, delegates will be able to deal with the voice-enabled networks. Delegates will get knowledge of the skills essential to configure, design, and engineer voice as well as collaboration solutions by utilising modern Cisco voice, collaboration types of equipment, and tools. They will learn various concepts such as traditional voice versus unified voice, managing endpoint and end-users with CME, CME dial-plan, enabling telephony features with CUCM, enabling mobility features in CUCM, management and troubleshooting of Cisco unified communications manager, and more. This course will be conducted by our expert trainers who have years of experience in teaching CCNA courses.
This course consists of various concepts such as:
After attending this CCNA voice training course, delegates will have the skills and ability to create and manage CCNA voice-enabled networks. They will be able to prepare and base configuration of the LAN infrastructure to support VoIP devices. Delegates will be able to use the process of creating as well as assigning directory numbers (DN) and user accounts to Cisco IP Phones.
Interconnecting Cisco Network Devices ICND1 v3.0
The first section of the course covers fundamental knowledge and skills required to install, operate, configure and verify a basic IPv4 and IPv6 network. It looks at the following topics:
Module 1: Building a Simple Network
Module 2: Establishing Internet Connectivity
Module 3: Summary Challenge
Module 4: Building a Medium-Sized Network
Module 5: Network Device Management and Security
Module 6: Summary Challenge
Module 7: Introducing IPv6
Implementing Cisco Wireless Network Fundamentals
The second section of the course looks at skills for the use of, positioning, planning, implementation and operation of Cisco LAN networks. It cover the following topics:
The course is aimed at anybody seeking CCNA Wireless certification. This could include those pursuing Wireless Network Administrator or Wireless Network Engineer roles in business and enterprise environments.
The only prerequisites to attend the course are basic PC skills and IP address knowledge. However, CCNA Wireless certification requires CCENT, CCNA Routing and Switching or CCIE certification.
Our CCNA Wireless course provides the ideal way to prepare for the CCNA Wireless certification. This 4-day course combines two courses - Interconnecting Cisco Network Devices and Implementing Cisco Wireless Network Fundamentals into one complete package, making it an easy solution for your CCNA Wireless training needs. Cisco Certified Network Associate Wireless (CCNA Wireless) validates associate-level knowledge and skills to configure, monitor, troubleshoot and support Cisco Wireless LANs. Certification is gained through passing the Implementing Cisco Wireless Networking Fundamentals exam (200-355 WIFUND), which has CCENT, CCNA Routing and Switching or CCIE certification as a prerequisite.
The Implementing Cisco Wireless Networking Fundamentals exam tests knowledge of Radio Frequency (RF) and 802.11 technology essentials along with installing, configuring, monitoring and basic troubleshooting tasks needed to support Small Medium Business and Enterprise wireless networks. Successful completion award CCNA Wireless certification.
The exam follows this format:
This CCNA Wireless course includes the following:
Module 1: Industrial Networking Concepts and Components
Module 2: General Troubleshooting Issues
Module 3: Ethernet/IP
Module 4: Troubleshooting Ethernet/IP
Module 5: PROFINET
Module 6: Configuring PROFINET
Module 7: Troubleshooting PROFINET
Module 8: Exploring Security Concerns
Module 9: 802.11 Industrial Ethernet Wireless Networking
There are no formal prerequisites for this course, but basic CCNA knowledge would be beneficial.
This course is for IT professionals who want to learn about Network and Cisco Technologies.
This course explains the industrial networking concepts and components. Delegates will gain knowledge about the functions of the OSI layer and TCP/IP model. Delegates will get an understanding of enterprise and industrial networks. They will also learn about how to troubleshoot the common issues in layer 1, 2, 3 of the OSI model.
During this 3-day, delegates will be equipped with the knowledge of components and the function of the Ethernet/IP protocol. Delegates will acquire knowledge of how to configure and troubleshoot Ethernet/IP on Cisco and stratix switches. They will also gain an understanding of the functions and components of the PROFINET protocol.
During this course, delegates will gain a comprehensive knowledge of how to configure and troubleshoot PROFINET protocols on Cisco Industrial Ethernet Devices. This course explains how to identify common network threats and resolutions. Delegates will get an understanding of configuring basic security components. They will also acquire knowledge of how to configure a wireless network within an industrial environment.
This course outline focuses on providing complete knowledge of Cisco Collaborate and Its Essentials Components. The following modules are arranged by our IT professionals for providing a better knowledge of modules. From this training delegates will learn about major Topics such as Voice, Communications Manager, Voicemail Solutions and Troubleshooting. The Real-Time Monitoring Tools are included in these modules to learn.
Module 1: Voice Perspectives
Module 2: Cisco Unified Communications Manager Express (CME)
Module 3: Cisco Unified Communication Manager (CUCM)
Module 4: Voicemail and Presence Solutions
Module 5: Voice Network Management and Troubleshooting
There are no formal prerequisites to attend this course. It would be great If delegates will have a Piece of Knowledge about Networking.
This course is designed for who want to learn Cisco Collaboration Technologies and for Other Professional Roles.
CCNA Collaboration is the evolution of voice over IP continues, Cisco has taken deliberate initiatives to further integrate and adapt communications technologies to change how we work, or create a product to adapt to how we want to work. First with Comprehensive support for video telephony, and now with an equally focused commitment to rich–media collaboration, CCNA Collaboration now represents a more complex set of hardware and software and consequently a larger and more challenging curriculum.
In this course, delegates will get an understanding of the Cisco Collaboration and its essential Components. the Components of cisco unified communications is also included in this course and will provide the knowledge of Understanding of Cisco IP Phones and its functionality. Delegates will get a familiar with Communications Manager Express (CME) and Enabling telephony Features with CME as well as for Getting knowledge of CME Dial. Delegates will learn about the Administrator and End-User Interfaces along with it delegates will also acquire a skill of Managing Endpoints and End-users in CUCM. In Addition to this course, they will get an understanding of Monitoring, Maintenance and troubleshooting Management servers.
This course will help you with the preparation of CCNA Collaboration (CICD) Exam. After this course completion, delegates will able to work with Unified Communications, Unified Contact Center, Video or TelePresence and Other administrative tasks.
This course outline is focused on providing complete knowledge of networking as related to the Cisco service providers. From the following well-arranged modules, delegates will get a better understanding of major network essential components and OSI reference model. You will also learn about the Cisco IOS/IOS XE and CISCO IOS XR features for the service provider network.
Module 1: IP Fundamentals
Module 2: Basic LAN Switching
Module 3: Basic IP Routing
Module 4: Connectivity Technologies
Module 5: Network Management and Security
Module 6: Service Provider Network Architecture
Module 7: Advanced LAN Switching
Module 8: Internal Service Provider Traffic Forwarding
Module 9: External Service Provider Routing
Module 10: ACLs and IP Address Translation
Module 11: Cisco Service Provider Platforms
There are no prerequisites for attending this course. However, it would be great if delegates are familiar with basic networking concepts.
This course is designed for everyone who wants to gain an understanding of service provider network operations and for various professional roles in the network field.
The CCNA service provider is essential for networking, IP addressing and sub-netting, switching technologies. It is also indispensable for service provider network engineers, designers and technicians who focus on the latest in-service provider industry core networking technologies and trends.
This course will teach about the essential components of service providers network operations. Delegates will learn about the main components of a network and will understand how service provider networks function within this. Along with this, they will get an understanding of IP next-generation network architecture helping service provider to build modern, scalable and reliable networks. In addition, delegates will learn how to implement and support a services provider network. Delegates will acquire a knowledge of advanced network and security to understand switching security as well as learn about Internal Service Provider Traffic forwarding concepts. The Access control Lists (ACLs) and IP address translation flavour also included in this course.
This training will help to get the preparation for the CCNA service provider. On course completion, delegates will be able to configure, implement and troubleshoot baseline Cisco service provider next-generation networks.
This course is focused on providing complete knowledge of Cisco Data Center operations. It is the combination of various technologies such as infrastructure, networking, storage networking, unified computing, network virtualisation, automation and orchestration and Cisco Application Centric Infrastructure (ACI). From the following well-arranged modules, delegates will get an understanding of the essential components of the Data Center. So let's start with our professionally arranged modules.
Module 1: Data Center Networking
Module 2: Data Center Storage-Area Networking
Module 3: Cisco Unified Computing
Module 4: Data Center Network Services
It would be great if delegates will have basic knowledge of networking field.
This course is designed for anyone who wants to acquire complete knowledge of Cisco Data Center operations. This course is ideal for:
CCNA Data Center is the most recommended technology in this futuristic world. Data Center provides the infrastructure to deploy and support the applications. The data center plays an essential role in every organisation. The CCNA Data Center knowledge provides the grapple power that you need to install, configure and maintain Data Center technologies. It is the combination of various technologies such as infrastructure, networking, storage networking, unified computing, network virtualisation, automation and orchestration and Cisco Application Centric Infrastructure (ACI).
This course will teach delegates about CCNA Data Center essential concepts and technologies. Delegates will gain a comprehensive knowledge of Data Center Network Architecture, Nexus and MDS products family, virtualising Cisco Network devices. Along with this, delegates will acquire knowledge of Cisco Unified Computing System pools, policies, templates and services profiles. Delegates will acquire knowledge of commands to operate the data center.
This course also helps to prepare for the CCNA Data Center Exam. On course completion, delegates will be able to install, configure and maintain the Data Center.
Get Started with GNS3
Supported OS, Hardware Requirements, and Installation
Network Operating System
Update GNS3 and Configurations
There are no prerequisites for attending this course.
This course is for IT professionals who want to learn about Network and Cisco Technologies.
GNS3 (Graphical Network Simulator) is network software that allows the combination of virtual and real devices, used to simulate complex networks. With the help of GNS3, delegates will be able to build, design, and test topologies. It allows delegates to rapidly prototype various different network configurations, concepts and applications with its drag and drop functionality. Delegates will be able to understand and test a new concept before implementing anything on their live network.
This course describes GNS3, its architecture, and its versions. In this course, delegates will learn the difference between the simulator and emulator. They will also acquire knowledge of GNS3 supported operating systems, hardware requirements and its installation. Delegates will get an understanding of FBOSS, NX-OS, ISOv, ISO-XRv, cEOS etc. In addition, delegates will learn how to update GNS3 to its latest version and how to export and import GNS3 projects. On course completion, delegates will gain a comprehensive knowledge of how to set up and configure GNS3 ASAv, NX-OSv, and GNS3 Cisco CSR 1000v.
This course outline is focused on providing complete knowledge of the Cisco Packet Tracer Simulator and its essential features. Delegates will learn about how to configure routers and switches within the Cisco commands.
Module 1: Introduction
Module 2: Network Devices
Module 3: Generic IP End Devices
Module 4: Network Topology
Module 5: Configuring Routing with CLI
Module 6: Border Gateway Protocol (BGP)
Module 7: IPv6 on Packet Tracer
Module 8: Configuring VLAN and Trunks
There are no formal prerequisites for attending this course.
This course is designed for IT professionals who want to create, design and configure a network for personal and organisation.
Packet Tracer is a powerful network simulator. It is used in network certifications training that allows delegates to create networks with an almost unlimited number of devices to experience troubleshooting without buying real Cisco routers or switches. The tool is created by Cisco Systems. The aim of packet tracer is to offer delegates a tool to learn the principles of networking and develop Cisco technology-specific skills. However, it is not be used as a replacement for routers or switches.
In this 1-day training, delegates will get a complete and accurate understanding of Cisco Packet Tracer Simulator Software and its essential features. Delegates will learn about the packet tracer software interface and learn how to customise network devices with modules. Delegates will also get an understanding of how to configure routers and switches. Along with this, delegates will learn about different connectors, configure network topologies and learn how to create a wireless network and demonstrate their range.
During this course, delegates will learn how to assign IPv6 addresses to network and end devices and acquire other techniques to the deployment of any network in an organisation. In addition, delegates will also acquire skills to analyse broadcasts in simulation mode. After attending this course, delegates will be able to create, design, configure and deploy the network for any organisation.
Module 1: Cloud Concepts
Module 2: Cloud Deployments
Module 3: Server Virtualisation for Cloud
Module 4: Cloud Storage
Module 5: Architectures for Cloud
There are no formal prerequisites for this course, but basic CCNA knowledge will be beneficial.
This course is for IT professionals who want to learn about network and Cisco technologies.
This course explains CCNA cloud fundamentals. In this course, delegates will gain an understanding of what is in the cloud and service model of the cloud. This course is designed to equip delegates with the necessary knowledge, skills, and abilities to perform tasks related to cloud computing.
This course describes and compares cloud deployment models: public cloud, private cloud, community and hybrid cloud and Cisco intercloud. In this course, delegates will gain an understanding of server virtualisation and infrastructure virtualisation. Server virtualisation means masking of resources that are located in the server, which include the number and identity of processors, physical servers and the OS. They will also learn about virtual networking services and application containers.
In this course, delegates will gain an understanding of network architecture for the data center: Unified Fabric, SDN and ACI. They will also learn about unified computing, Cisco cloud portfolio and integrated infrastructure.
Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +64 800 446148 or Enquire.
Our training experts have compiled a range of course packages to compliment a variety of categories in order to help fast track your career. The packages consist of the best possible qualifications in each industry and allows you to purchase multiple courses at a discounted rate.
CompTIA Network+ CertificationNZD2495
CompTIA Server+ CertificationNZD2495
CCNA Training (Cisco Certified Network Associate)NZD2875
Total without package: NZD7865
Package price: NZD5895 (Save NZD1970)
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The course was well structured and the delivery very good. The pace would not suit everybody but was necessary to cover the course content fully. More supporting documentation would have been useful especially with regard to the test configuration examples that were worked through with the tutor which were quite difficult to keep up with and necessitated a lot of screen captures to refer back to alongside my copious notes.
Course was run really well. The instructor was knowledgeable in the area of training, so any questions I had could be answered and he also included some real world scenarios to help with understanding
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Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell