ISO 9001 Certification

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

ISO 9001 Lead Auditor Exam

ISO 9001 Lead Auditor Course Outline

Module 1: Definition and Fundamentals

  • International Organisation for Standardisation (ISO)
  • Introduction to ISO 9001
  • Basic Terminology of Quality Management System (QMS)
  • Principles of Quality Management System (QMS)
  • ISO 9001 Family of Standards and Versions
  • ISO 19011:2018
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • ISO 9001:2015 and its Clauses
  • Process Approach
  • PDCA Cycle
  • Layout Standards that Follow the PDCA
  • Scope and Limitations
  • Limitations of ISO 9001
  • Benefits of ISO 9001

Module 3: Internal Audit Structure

  • Auditing Types, Procedures, and Planning
  • Auditing Techniques
  • Phases of an Audit
  • Assessment of Audit Reports and Documents

Module 4: Internal Auditor

  • Roles
  • Responsibilities
  • Leadership Skills

Module 5: Audit Programme

  • Audit Programme
  • Process Audit Checklist

Module 6: Audit Report

  • Audit Reports
  • Audit Findings
  • Follow-Ups

Module 7: Procedures

  • Procedures in Reference to the 9001:2015
  • Scope of QMS
  • Objectives of a QMS
  • Policies of a QMS

Module 8: Methods to Operate a QMS Efficiently

  • Challenges Faced During Implementation
  • Methods to Operate a QMS Efficiently
  • Implementation Process

Module 9: Risk Management

  • Risk and Opportunity
  • Risk-Based Thinking
  • Conducting Risk Assessments
  • Risk Assessment Methodology
  • Risk Assessment Implementation
  • Risk Register

Module 10: Roles and Responsibilities of a Lead Implementer and Quality Team

  • Roles and Responsibilities of a Lead Implementer and Quality Team
  • How to Maintain QMS Structure?
  • Corrective Actions
  • Records
  • Sequential Operation Process
  • Measurement and Monitoring of Processes
  • Controlling of Errors

Module 11: Lead Auditor Training

  • Roles and Responsibilities of a Lead Auditor
  • Team Selection and Planning
  • Lead Auditor Requirements, Scope, and Procedures
  • Design and Development
  • Tips for Lead Auditors
  • Report Preparation, Findings, Reconciliation, and Conclusions

Module 12: Audit Activities and Techniques

  • Opening Meetings
  • Daily Discussion Meetings
  • Closing Meeting
  • Presentation of Reports
  • Non-Conformance Report
  • Tools and Techniques

Module 13: Methods of Collecting Information

  • Visual Observation
  • Examination of Records
  • Employee Interviews

Module 14: Certification

  • Certification Process for Organisations
  • Selecting an ISO 9001 Registrar
  • Steps to Certification
  • Prepare for the Certification Audits
  • Stage 1 Audit
  • Stage 2 Audit
  • Re-Certification Audit

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Who Should Attend this ISO 9001 Lead Auditor Course?

The ISO 9001 Lead Auditor Training Course is designed for experienced auditors, quality management professionals, and individuals responsible for leading and conducting audits of ISO 9001 Quality Management Systems. This ISO 9001 Training Course can be beneficial for a wide range of professionals, including:

  • Quality Control Managers
  • Production Managers
  • Auditors
  • HR Managers
  • Process Engineers
  • Training Managers
  • R&D Specialists

Prerequisites of the ISO 9001 Lead Auditor Course

There are no formal prerequisites for this ISO 9001 Lead Auditor Training Course. However, a strong foundation in Quality Management concepts and business processes can be beneficial for the delegates before attending this  ISO 9001 Lead Auditor Course.

ISO 9001 Lead Auditor Course Overview

The ISO 9001 Lead Auditor Training helps you assess and improve Quality Management Systems across organisations. You’ll learn to conduct internal, external, and third-party audits aligned with global ISO 9001 standards.

This course builds your skills in quality assurance, audit planning, and driving continual improvement across teams.

Delivered over 5 days by The Knowledge Academy, the ISO 9001 Lead Auditor Course includes practical tasks, group work, and step-by-step guidance. You’ll gain confidence in leading audits and enhancing your company’s quality performance.

ISO 9001 Lead Auditor Course Objectives

  • To develop a comprehensive understanding of ISO 9001 standards and requirements
  • To acquire the skills needed for conducting effective audits against ISO 9001 standards
  • To enhance knowledge of risk-based thinking and continual improvement principles
  • To prepare and plan audit processes, including scheduling, documentation, and reporting
  • To learn how to identify non-conformities and provide corrective action recommendations
  • To improve communication skills required for conducting successful audits and interviews

After completing the ISO 9001 Lead Auditor Course, delegates will receive a certification on ISO 9001 Lead Auditor. This course signifies their ability to conduct and lead QMS audits professionally, effectively, and in compliance with international standards. Certified professionals can support organisations in obtaining this certification, improving quality and efficiency.

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What’s Included in this ISO 9001 Lead Auditor Course?

  • ISO 9001 Lead Auditor Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 9001 Lead Auditor Certificate
  • Digital Delegate Pack

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ISO 9001 Lead Auditor Exam Information 

To achieve the ISO 9001 Lead Auditor, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes
  • Open Book/ Closed Book: Closed Book

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 9001 Foundation Exam

ISO 9001 Foundation Course Outline

Module 1: Definition and Fundamentals

  • International Organisation for Standardisation (ISO)
  • Introduction to ISO 9001
  • Basic Terminology of Quality Management System (QMS)
  • Principles of Quality Management System (QMS)
  • ISO 9001 Family of Standards and Versions
  • ISO 19011:2018
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • ISO 9001:2015 and its Clauses
  • Process Approach
  • PDCA Cycle
  • Layout Standards that Follow the PDCA
  • Scope and Limitations
  • Limitations of ISO 9001
  • Benefits of ISO 9001

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Who Should Attend this ISO 9001 Foundation Training Course?

The ISO 9001 Foundation Training Course is suitable for individuals who are new to Quality Management Systems and ISO standards. This Course is designed to provide a fundamental understanding of ISO 9001 principles and concepts. This Course can be beneficial to a wide range of professionals, including:

  • Quality Managers
  • Project Managers
  • Auditors
  • Business Analysts
  • HR Managers
  • Process Engineers
  • Compliance Officers

Prerequisites of the ISO 9001 Foundation Course

There are no formal prerequisites for this ISO 9001 Foundation Training Course. However, basic knowledge of Quality Management concepts and business processes can be beneficial for the delegates attending this ISO 9001 Certification Training.

ISO 9001 Foundation Course Overview

ISO 9001 is the world’s leading standard for Quality Management Systems. This ISO 9001 Foundation Course introduces its core principles and structure, helping organisations improve consistency and build customer trust.

Learning ISO 9001 fundamentals supports regulatory compliance, improves efficiency, and enhances customer satisfaction. It’s ideal for those involved in quality, auditing, HR, or process and compliance management.

This 1-day ISO 9001 Training Course by The Knowledge Academy offers expert-led sessions and practical exercises. Delegates gain essential knowledge to support QMS implementation and contribute to ISO 9001:2015 compliance.

ISO 9001 Foundation Course Objectives

  • To understand the purpose and benefits of a Quality Management System (QMS)
  • To gain insight into the ISO 9001:2015 standard's requirements and its application in various organisational contexts
  • To comprehend the process approach, including planning, operation, checking, and improvement of a QMS
  • To recognise the importance of customer focus and the commitment to continual improvement within the QMS framework
  • To learn how to interpret and apply the principles of ISO 9001 in the context of an organisation's specific needs

After completing the ISO 9001 Foundation Course, delegates will receive an ISO 9001 Foundation Certificate, demonstrating their understanding of Quality Management System fundamentals outlined by ISO 9001 standards.

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What’s included in this ISO 9001 Foundation Course?

  • ISO 9001 Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 9001 Foundation Certificate
  • Digital Delegate Pack

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ISO 9001 Foundation Exam Information

To achieve the ISO 9001 Foundation, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

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Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

ISO 9001 Internal Auditor Exam

ISO 9001 Internal Auditor Training Course Outline

Module 1: Definition and Fundamentals

  • International Organisation for Standardisation (ISO)
  • Introduction to ISO 9001
  • Basic Terminology of Quality Management System (QMS)
  • Principles of Quality Management System (QMS)
  • ISO 9001 Family of Standards and Versions
  • ISO 19011:2018
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • ISO 9001:2015 and its Clauses
  • Process Approach
  • PDCA Cycle
  • Layout Standards that Follow the PDCA
  • Scope and Limitations
  • Limitations of ISO 9001
  • Benefits of ISO 9001

Module 3: Internal Audit Structure

  • Auditing Types, Procedures, and Planning
  • Auditing Techniques
  • Phases of an Audit
  • Assessment of Audit Reports and Documents

Module 4: Internal Auditor

  • Roles
  • Responsibilities
  • Leadership Skills

Module 5: Audit Programme

  • Audit Programme
  • Process Audit Checklist

Module 6: Audit Report

  • Audit Reports
  • Audit Findings
  • Follow-Ups

Module 7: Procedures

  • Procedures in Reference to the 9001:2015
  • Scope of QMS
  • Objectives of a QMS
  • Policies of a QMS

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Who Should Attend this ISO 9001 Internal Auditor Training Course?

The ISO 9001 Internal Auditor Course is designed for Quality Management professionals, conducting internal audits within organisations. This course is essential for individuals seeking to enhance their skills in auditing ISO 9001 Quality Management Systems and ensuring compliance with established standards. This ISO 9001 Certification Course can be beneficial for a wide range of professionals, including:

  • Internal Auditors
  • Quality Managers
  • Project Managers
  • HR Managers
  • Process Engineers
  • Training Managers
  • Compliance Officers

Prerequisites of the ISO 9001 Internal Auditor Training Course

There are no formal prerequisites for this ISO 9001 Internal Auditor Course. However, a good understanding of the ISO 9001 Standard and Quality Management concepts can be beneficial for the delegates.

ISO 9001 Internal Auditor Training Course Overview

ISO 9001 Internal Auditing focuses on evaluating Quality Management Systems to ensure alignment with ISO 9001 requirements, covering audit planning, process assessment, identification of nonconformities, and corrective actions to support continual improvement.

Upskilling in ISO 9001 Internal Auditing strengthens your ability to maintain quality standards, improve process efficiency, and support compliance with international requirements. These skills are essential for organisations committed to consistent quality and customer satisfaction.

This 2-Day course offered by The Knowledge Academy equips delegates with practical knowledge to conduct effective internal audits confidently, applying ISO 9001 principles and best practices within real-world organisational settings.

ISO 9001 Internal Auditor Training Course Objectives

  • To create and maintain an internal environment to achieve business objectives
  • To maintain documented information that supports process operations
  • To provide products that meet customer and regulatory requirements
  • To develop, implement, and improve the effectiveness of the system
  • To assign responsibilities and authorities for those processes
  • To identify the needs and expectations of interested parties

After completing this ISO 9001 Internal Auditor Training Course, delegates gain the skills to conduct effective internal audits and support ISO 9001 compliance and continual improvement. This certification strengthens understanding of quality management principles while enhancing career prospects and the ability to drive organisational performance excellence.

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What’s Included in this ISO 9001 Internal Auditor Training Course?

  • ISO 9001 Internal Auditor Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 9001 Internal Auditor Certificate
  • Digital Delegate Pack

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ISO 9001 Internal Auditor Exam Information

To achieve the ISO 9001 Internal Auditor, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes 
  • Open Book/ Closed Book: Closed Book

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ISO 9001 Lead Implementer Exam

ISO 9001 Lead Implementer Certification Course Outline

Module 1: Definition and Fundamentals

  • Introduction to ISO 9001
  • Basic Terminology of Quality Management System (QMS)
  • Principles of Quality Management System (QMS)
  • ISO 9001 Family of Standards and Versions
  • ISO 19011:2018
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • ISO 9001:2015 and its Clauses
  • Process Approach
  • PDCA Cycle
  • Layout Standards that Follow the PDCA
  • Scope and Limitations
  • Limitations of ISO 9001
  • Benefits of ISO 9001

Module 3: Internal Audit Structure

  • Auditing Types, Procedures, and Planning
  • Auditing Techniques
  • Phases of an Audit
  • Assessment of Audit Reports and Documents

Module 4: Internal Auditor

  • Roles
  • Responsibilities
  • Leadership Skills

Module 5: Audit Programme

  • Audit Programme
  • Process Audit Checklist

Module 6: Audit Report

  • Audit Reports
  • Audit Findings
  • Follow-Ups

Module 7: Procedures

  • Procedures in Reference to the 9001:2015
  • Scope of QMS
  • Objectives of a QMS
  • Policies of a QMS

Module 8: Methods to Operate a QMS Efficiently

  • Challenges Faced During Implementation
  • Methods to Operate a QMS Efficiently
  • Implementation Process

Module 9: Risk Management

  • Risk and Opportunity
  • Risk-Based Thinking
  • Conducting Risk Assessments
  • Risk Assessment Methodology
  • Risk Assessment Implementation
  • Risk Register

Module 10: Roles and Responsibilities of a Lead Implementer and Quality Team

  • Roles and Responsibilities of a Lead Implementer and Quality Team
  • How to Maintain QMS Structure?
  • Corrective Actions
  • Records
  • Sequential Operation Process
  • Measurement and Monitoring of Processes
  • Controlling of Errors

Show moredown

Who should attend this ISO 9001 Lead Implementer Certification Training?

The ISO 9001 Implementer Training Course is tailored for professionals responsible for implementing and maintaining ISO 9001 Quality Management Systems within organisations. This ISO 9001 Course can be beneficial for a wide range of professionals, including:

  • Quality Assurance Engineers
  • Project Managers
  • HR Managers
  • Process Engineers
  • Training Managers
  • Compliance Officers
  • Quality Auditors

Prerequisites of the ISO 9001 Lead Implementer Certification Training

There are no formal prerequisites for this ISO 9001 Lead Implementer Training Course. However, familiarity with ISO 9001 Standards and Quality Management concepts can be beneficial for the delegates.

ISO 9001 Lead Implementer Certification Course Overview

The ISO 9001 Lead Implementer Certification Course teaches you how to set up and manage a strong Quality Management System (QMS). Every business needs to maintain quality to meet customer needs and stay reliable. This ISO 9001 Certification Course helps you understand how to meet customer and regulatory standards effectively.

This Course is ideal for Quality Managers, Project Managers, Consultants, or anyone involved in improving how their company works. Learning ISO 9001 implementation builds your skills in planning, managing, and maintaining quality processes. It’s perfect for professionals who want to take leadership in quality improvement.

The Knowledge Academy’s 3-Day ISO 9001 Certification Course includes practical activities, group tasks, and real-world examples. You will learn how to apply ISO 9001 rules inside your company step by step. By the end, you will be ready to lead QMS projects that improve results and customer satisfaction.

ISO 9001 Lead Implementer Certification Course Objectives

  • To understand the principles and practices of an effective Quality Management System based on ISO 9001
  • To gain comprehensive knowledge of the ISO 9001:2015 requirements and the implementation process
  • To develop the ability to effectively analyse and map organisational processes in alignment with ISO 9001 standards
  • To learn how to plan, implement, manage, and maintain a QMS that meets the requirements of ISO 9001
  • To enhance skills in managing and leading a team to implement a QMS successfully

After completing the ISO 9001 Lead Implementer Certification Course, delegates will receive an ISO 9001 Lead Implementer Certification. This ISO 9001 Certification demonstrates their expertise in implementing and managing a QMS in line with ISO 9001 Standards. Certified Lead Implementers drive quality improvement initiatives, enhancing customer satisfaction, efficiency, and compliance.

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What’s included in this ISO 9001 Lead Implementer Certification Course?

  • ISO 9001 Lead Implementer Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 9001 Lead Implementer Certificate
  • Digital Delegate Pack

Show moredown

ISO 9001 Lead Implementer Exam Information 

To achieve the ISO 9001 Lead Implementer, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +47 80010068 or Enquire.

What is ISO 9001?

ISO 9001 is a globally recognised standard for Quality Management Systems (QMS) that strengthens an organisation’s ability to meet regulatory requirements consistently. It focuses on implementing quality-driven processes that enhance efficiency, and customer satisfaction.

ISO 9001 Training by The Knowledge Academy provides professionals with an understanding of quality management principles, documentation control, and continual improvement. By applying this recognised framework, organisations can improve credibility and streamline operations.
 

Skills Acquired from ISO 9001 Courses

Skills Acquired from ISO 9001 Courses

Professionals can confidently implement, operate, and audit Quality Management Systems with the help of ISO 9001 Courses. Below are the skills that you will gain post the training:

  • Internal Audit Techniques: Learners acquire the skills that are necessary to organise, execute, and record audits that assure adherence to ISO 9001 standards.
  • Quality Management Systems: Understand how to establish, implement, and sustain a QMS that enhances consistency, efficiency, and customer satisfaction across operations.
  • Process Improvement and Analysis: Professionals gain skills necessary to analyse performance, to spot inefficiencies, and to promote constant development.
  • Documentation and Compliance: Acquire the skills necessary to produce and preserve documents that show adherence to ISO 9001 criteria.
  • Performance Evaluation: Learn the techniques for tracking, assessing, and determining the functionality of a Quality Management System.
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Package deals for ISO 9001 Certification

Our training experts have compiled a range of course packages on a variety of categories in ISO 9001 Certification, to boost your career. The packages consist of the best possible qualifications with ISO 9001 Certification, and allows you to purchase multiple courses at a discounted rate.

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ISO 9001 Certification FAQs

ISO 9001 Course proves that an organisation meets international standards for quality management. It shows a commitment to consistent service, customer satisfaction, and continual improvement through a structured Quality Management System (QMS).

ISO 9001 Training helps professionals understand how to implement, audit, and maintain a QMS. It supports ISO 9001 Courses by improving quality control, increasing efficiency, reducing risks, and enhancing customer trust across various industries.

The prerequisites for the ISO 9001 Training Courses are based on the course specifications and the target group of professionals it serves. Check the respective course page of the course that you are planning to take to know about its prerequisites.

To achieve recognition, your organisation must implement a compliant Quality Management System and pass both Stage 1 and Stage 2 external audits conducted by an authorised body.

ISO 9001 Training helps organisations meet quality standards, gain customer confidence, and improve operations. It’s widely recognised and required in tenders, partnerships, and international markets as proof of quality assurance.

No formal prerequisites are required for most ISO 9001 Courses. However, familiarity with quality processes or ISO terminology can be helpful for better understanding the course material and real-world applications.

These courses from The Knowledge Academy, include detailed coverage of ISO 9001 clauses, audit techniques, documentation practices, risk-based thinking, and case studies. As a top training provider, we deliver comprehensive materials, expert instruction, and exam preparation support.

The duration of these ISO 9001 Courses varies. Please visit our course pages for specific information.

Yes, each ISO 9001 Course includes a final exam with multiple-choice questions. You need to score at least 50% to pass and receive your certificate of completion, which validates your skills.

ISO 9001 Courses cover quality principles, ISO clauses, internal auditing, risk management, QMS implementation, and compliance techniques. Advanced courses also include audit planning, reporting, and exam preparation.

Yes, we offer self-paced ISO 9001 Courses that allow delegates to access content anytime. This flexible learning model suits working professionals who want to study at their own convenience.

Start by reviewing ISO 9001 standards, identifying quality gaps, and training your team through ISO 9001 Courses. Then develop a QMS, conduct internal audits, and arrange a final audit with an authorised body. The Knowledge Academy, as a trusted training provider, offers structured guidance and resources to ensure full readiness.

Yes, as a global training provider, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course.  Our customer support team is available to assist and promptly resolve any issues you may encounter. 

After completing ISO 9001 Courses, you can pursue roles such as Quality Manager, Internal Auditor, Compliance Officer, or QMS Consultant. These roles are in demand across industries like manufacturing, IT, healthcare, and logistics.

Yes, small businesses benefit greatly from ISO 9001 Courses by improving their processes, gaining customer trust, and meeting compliance needs. Training helps them build a strong QMS without needing large teams or budgets.

Start with ISO 9001 Courses to understand the standard. Assess your organisation’s current processes, build a QMS, perform internal audits, and correct issues before the final audit is scheduled.

ISO 9001 Certification must be renewed every three years. Surveillance audits are conducted annually, and a full re-evaluation is required in the third year to maintain compliance with the standard.

If you are unable to access your training, contact the support team at The Knowledge Academy via our customer service email or phone number provided on our website for prompt assistance and resolution of your issue.

Yes, upon passing the exam, you will receive an official certificate that confirms your understanding of quality management practices and your ability to apply them in real organisational settings.

ISO 9001 Courses teach a formal standard with specific requirements for QMS. Total Quality Management is a broader philosophy focused on continuous improvement without the structured audit and review process of ISO 9001.           

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification. 

The Knowledge Academy is one of the Leading global training provider for ISO 9001 Certification.

The training fees for ISO 9001 Certification in Norway starts from NOK33295

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