CMI Level 2 Certificate in Team Leading Training Course Outline
Our CMI Level 2 Certificate in Team Leading Training Course is thoughtfully structured to meet the 50 Guided Learning Hours requirement, providing delegates with 16 hours of comprehensive course material and 34 hours of interactive e-learning content.
Qualification Level: Certificate
Minimum Credit Value: 15
The below-mentioned topics will be delivered by our professional instructor in the Online Instructor-Led Training.
Unit 2001V1: Personal Development as a Team Leader (6 Credits)
Module 1: Identify Work Objectives, Skills, and Knowledge
- Identify the Work Objectives of the Team Leader
- Skills Required of a Team Leader to Meet Work Objectives
- Knowledge Required of a Team Leader to Meet Work Objectives
- Compare Existing and Required Skills
- Compare Existing and Required Knowledge
- Development Plan to Improve Skills and Knowledge
Module 2: Agree, Implement, and Review the Development Plan
- Methods of Agreeing with the Development Plan
- Setting Out the Key Activities
- Key Dates and Issues Around Implementation
- Review the Development Plan Against Objectives
Module 3: Team Leader’s Responsibility for Welfare in the Work
- Team Leader’s Responsibility for Team Welfare
- Factors Affecting Team Member Welfare
- Review Work Area in Support of Team Welfare
- Team Leader Actions while Identifying Factors that Affect Team
Module 4: Team Leader’s Responsibilities in Discrimination, Harassment, and Diversity
- Team Leader’s Role in Preventing and Dealing with Discrimination and Harassment
- Methods for Supporting Diversity and Inclusion in the Work Area
- Diversity and Inclusion Legislation
After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.
Unit 2002V1 - Communicating with a Team (5 Credits)
Module 5: Role of Communication in Leading a Team
- Principles of Effective Communication
- Methods for Communicating with a Team
- Potential Barriers When Communicating with a Team
- Ways of Reducing and Removing Potential Barriers to Communication
Module 6: Organise Team Briefings
- Links Between Team Briefings and Work Objectives
- Methods of Team Briefings Available to the Team Leader
- Plan for a Team Briefing
Module 7: Lead Team Briefings
- Objectives of a Team Briefing
- Structure of a Team Briefing
- Methods of Involving Team Members in the Team Briefing
- Outcome of the Team Briefing Against its Objectives
Unit 2003V1: Monitoring Team Performance (5 Credits)
Module 8: Understand the Team Objectives and Plan for Achievement
- How to Develop Directions into Clear Objectives?
- Explain to the Team the Objectives and Responsibilities
Module 9: Plan to Achieve Team Objectives
- Plan and Allocate the Work of the Team to Meet Objectives
Module 10: Monitor and Review the Team’s Performance
- Monitor the Progress of the Team Against Objectives
- Identify Actions to be Taken if Work Deviates from Agreed Standards
- Encourage Team Members to Make Work Improvement Suggestions
Module 11: Understand How to Evaluate Work Performance
- How to Give Feedback on Work Performance to an Individual or Team?
- How to Review Any Changes to Original Work Objectives?
- How to Give Performance Improvement Feedback?
- How to Propose and Agree on Work Improvement Suggestions with Higher Management?